Ratings based on 29 Verified Reviews

They paid and stayed. We double-checked.
4.4 out of 5
97% of guests recommend
4.7 Room cleanliness
4.3 Service & staff
4.7 Room comfort
4.5 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Couples
by A verified travellerfrom Western Australia

Location of hotel was perfect to taste champagne

Posted 03-Nov-2014
Pros: Ambience and character
Location: Fantastic choice of champagne houses within walking distance. Chance to explore historical area.
We wandered down Avenue de Champagne to sample local champagnes first night. We also explored the local area by car the next day. Absolutely beautiful area. Staff were so polite and helpful during our stay. Beautiful building.
4 out of 5
Recommended
for Couples
by A verified travellerfrom L.A.

Gracious hotel close to Reims and Champagne

Posted 27-Oct-2014
Pros: The features mentioned above.
Cons: Often the staff had the information but lacked hospitality and graciousness. Checkout was rushed, officious and cold.
Location: Reims, and part of the very grand champagne tour. Walks by the Marne when visiting Hautvillers.
The room and bed was comfortable and the bathroom large. It was tastefully appointed and conveniently located to the center of Epernay as well as to some exquisite vistas close by. The grounds behind the hotel are fun and there is a lovely swimming pool we didn't use because of weather. The breakfast dining room looked marvelous but we went to town for les petit déjeuners. we will recommend the hotel but with a caveat about the reception staff.
5 out of 5
Recommended
for Everyone
by carolinefrom warwick

Such a gem of a hotel

Posted 24-May-2014
Pros: The atmosphere, rooms and staff
Cons: They need a bigger certain park as it's very tight getting in and out. They should think about opening a restaurant as they'd make a great job of it.
Location: It's a walk of about 15 minutes to the centre of Epernay and along this road are many big champagne houses with tasting facilities and organised visit
From the moment you arrive the service is outstanding. The staff were welcoming, booked tables and taxi for dinner. We were escorted to an outstanding room, with everything you need, safe, hair dryer, TV, king size bed and a single, huge bathroom. The room was stylish and comfortable they had thought of everything. Breakfast the next day was in a beautiful room and plentiful also very nice. The grounds, terrace, pool was lovely. We had a drink in the lounge it was very nice. The only downside is the small car park and they should expand to have a restaurant as I'm sure it would be superb.
5 out of 5
Recommended
for Families
by Markfrom CA

Great Hotel

Posted 13-May-2014 on Hotels.com
Perfect location, big room, beautiful garden.
4 out of 5
Recommended
for Overnight Stay Before Destination
by Seasoned travellerfrom Uk

Delightful hotel perfect location

Posted 07-May-2014 on Hotels.com
Delightful hotel within easy walking distance of many Champagne houses and the town centre beautiful walk at night. Free locked car parking useful if traveling. It has beautiful gardens and friendly and very helpful staff. Breakfast leaves a lot to be desired.
5 out of 5
Recommended
for Everyone
by A verified traveller

Meet all expectations

Posted 23-Apr-2014
The Hotel is great. The only thing it needed is to have satellite tv for english options.
5 out of 5
Recommended
for Couples
by johnfrom Sydney

Lovely hotel on the Avenue de Champagne

Posted 10-Jan-2014
Pros: Comfort and size of the room. The staff.
Cons: Thought the breakfast was overpriced at €17
Location: Good location just outside the town centre but very close to a number of champagne houses
We had a lovel stay at La Villa Eugene. The staff were warm and friendly an de hotel is a beautiful old world style. Especially loved the claw foot bath in our deluxe room. It's about a 10 / 15 min walk into town which you might want to factor in when considering the hotel, but it was great for us, as a bit of a walk after a great dinner in town was perfect.
3 out of 5
Recommended
for Everyone
by Nickfrom Bath UK

Posted 10-Jan-2014
Pros: Bedroom and Bathroom
Cons: Hotel facilities in general were lacking
Lovely large bedroom and bathroom well appointed with quality furniture and fittings. Room was however subject to road noise, early in the morning. The rest of the Hotel lacked facilities, i.e. no restaurant, porter, leisure facilities, things that you might expect with a 5 star Hotel. 15 minute walk to the nearest restaurant.
5 out of 5
Recommended
for Everyone
by Mariofrom San Francisco

Excellent hotel in the heart of Champagne

Posted 08-Nov-2013
This is one of the best hotels we have stayed at in France. We had the deluxe room and it was a full apartment with a private terrace. The hotel staff were excellent, courteous and very friendly. The location of the hotel is walking distance from Moët et Chandon, Meursier, Collard-Picard and many others.
3 out of 5
by A verified traveller

Ok in Epernay

Posted 24-Oct-2013
Expensive hotel for just ok facilities. Bed Comfy. Superior room was large. Disappointed that we were not allowed to eat in common areas of hotel in evening as hotel had no restaurant and our baby was sleeping in room.