Ratings based on 45 Verified Reviews

They paid and stayed. We double-checked.
4.4 out of 5
98% of guests recommend
4.6 Room cleanliness
4.4 Service & staff
4.6 Room comfort
4.5 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified travellerfrom Luxembourg

Surprisingly charming!

Posted 08-Dec-2014
We were very surprised by the cozy and charming atmosphere of the hotel. Since it was my partner's birthday we also received complimentary champagne. The hotel is within walking distance of the major or minor (in my opinion better) champagne houses. Across the street of the hotel you will in fact find the most attractive one, Comtesse Lafond.
4 out of 5
Recommended
for Couples
by A verified travellerfrom Western Australia

Location of hotel was perfect to taste champagne

Posted 03-Nov-2014
Pros: Ambience and character
Location: Fantastic choice of champagne houses within walking distance. Chance to explore historical area.
We wandered down Avenue de Champagne to sample local champagnes first night. We also explored the local area by car the next day. Absolutely beautiful area. Staff were so polite and helpful during our stay. Beautiful building.
4 out of 5
Recommended
for Couples
by A verified travellerfrom L.A.

Gracious hotel close to Reims and Champagne

Posted 27-Oct-2014
Pros: The features mentioned above.
Cons: Often the staff had the information but lacked hospitality and graciousness. Checkout was rushed, officious and cold.
Location: Reims, and part of the very grand champagne tour. Walks by the Marne when visiting Hautvillers.
The room and bed was comfortable and the bathroom large. It was tastefully appointed and conveniently located to the center of Epernay as well as to some exquisite vistas close by. The grounds behind the hotel are fun and there is a lovely swimming pool we didn't use because of weather. The breakfast dining room looked marvelous but we went to town for les petit déjeuners. we will recommend the hotel but with a caveat about the reception staff.
5 out of 5
Recommended
by A verified traveller

fantastic hotel

Posted 11-Sep-2014 on Hotels.com
Best hotel to date on our vacation. Rooms were large and the decor was superb.
5 out of 5
Recommended
by D Smithfrom Santa Cruz, CA

Best hotel in Epernay

Posted 11-Sep-2014 on Hotels.com
In all areas, the hotel was fantastic. Small, well run, well maintained, and in a perfect location to visit the champagne houses.
5 out of 5
Recommended
for Everyone
by A verified travellerfrom Gothenburg, Sweden

Perfect, Excellent, Bonito, Wonderful we love it.

Posted 06-Aug-2014
Pros: the style...Everything...the people...the stuff...
Cons: That You can eat Lunch....
Location: Avenue de Champagne... that's it....
/6/six stars....
5 out of 5
Recommended
by A verified traveller

This traveller left a rating score only Posted 01-Jul-2014 on Hotels.com
1 out of 5
Recommended
for Everyone
by A verified traveller

Akzeptabel aber teuer

Posted 09-Jun-2014
Der Garten ist schöner als das Zimmer. Sicherer Parkplatz. Gutes Frühstuckbuffet. Oberes Stockwerk kein Notausgang!!
5 out of 5
Recommended
for Everyone
by carolinefrom warwick

Such a gem of a hotel

Posted 24-May-2014
Pros: The atmosphere, rooms and staff
Cons: They need a bigger certain park as it's very tight getting in and out. They should think about opening a restaurant as they'd make a great job of it.
Location: It's a walk of about 15 minutes to the centre of Epernay and along this road are many big champagne houses with tasting facilities and organised visit
From the moment you arrive the service is outstanding. The staff were welcoming, booked tables and taxi for dinner. We were escorted to an outstanding room, with everything you need, safe, hair dryer, TV, king size bed and a single, huge bathroom. The room was stylish and comfortable they had thought of everything. Breakfast the next day was in a beautiful room and plentiful also very nice. The grounds, terrace, pool was lovely. We had a drink in the lounge it was very nice. The only downside is the small car park and they should expand to have a restaurant as I'm sure it would be superb.
5 out of 5
Recommended
for Families
by Markfrom CA

Great Hotel

Posted 13-May-2014 on Hotels.com
Perfect location, big room, beautiful garden.