Exterior

Reviews of Best Western Premier Hôtel de la Paix

4 out of 5
Best Western Premier Hôtel de la Paix
9 Rue Buirette, Reims, Marne

Reviews

9.2

Wonderful

Rating 10 - Excellent. 659 out of 1001 reviews" "
Rating 8 - Good. 277 out of 1001 reviews" "
Rating 6 - Okay. 49 out of 1001 reviews" "
Rating 4 - Poor. 13 out of 1001 reviews" "
Rating 2 - Terrible. 3 out of 1001 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Maher

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024

10/10 Excellent

Joao Pedro

Liked: Cleanliness, staff & service, property conditions & facilities
The gym could be better Staff could be more proactive Great location and very clean
Stayed 3 nights in Mar 2024

10/10 Excellent

erika, MIAMI

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, great service, good breakfast, comfortable beds and rooms!
Stayed 1 night in Dec 2023

10/10 Excellent

JoAnna

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The parking was disappointing although alternative parking was near by. Also, the sound from adjacent rooms was annoying and unexpected for a modern upgraded facility.

10/10 Excellent

Meredith

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect spot
Beautiful hotel in the perfect location!
Stayed 1 night in Nov 2023

6/10 Okay

Patricia

Travelled with family
Liked: Cleanliness, staff & service
The room didn't have enough light. Dark rugs. No closet. No towel warmer nor hooks to hang towels. No desk.
Stayed 2 nights in Oct 2023
Response from Best Western Premier Hôtel de la Paix on 25 Oct 2023
Dear Guests,In your room you have the opportunity to dim or lighten your room. In every room you will find a table or a desk and a seat such as a closet.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

8/10 Good

Paula

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel in a very walkable, central location. Rooms and bathroom were very clean and modern. Would have preferred if more lighting was available in the bedrooms especially for winter trips - even with all lights on it felt a little dark if you wanted to work. Bar, pool, lobby, etc all excellent and well maintained.
Stayed 3 nights in Oct 2023
Response from Best Western Premier Hôtel de la Paix on 23 Oct 2023
Dear Guests,We thank you for taking the time to share your feedbacks.

6/10 Okay

Corliss

Disappointing
Room very small, nondescript. Food in the restaurant was pretty bad especially considering we are in France. Even the bread wasn't good. We did appreciate that the restaurant found a table for us even though our reservation was for the next night. Breakfast not great either- croissants were sub par. Got the feeling this is a tour bus destination so quantity not quality.
Stayed 1 night in Oct 2023

10/10 Excellent

David

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent night. Only one drawback is that lies in a pedestrian area on the weekends. Therefore it is difficult to approach by car. It would helo if the hotel sent the code for the barrier in advance
Stayed 1 night in Oct 2023

10/10 Excellent

Bridget

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a great stay, staff very friendly and helpful.
Stayed 1 night in Oct 2023

10/10 Excellent

Nefer, MIAMI

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Good hotel and centrally located
Stayed 1 night in Sep 2023

10/10 Excellent

Andrew England

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Would easily stay here again
Very walkable and safe area. Staff were extremely friendly and helpful. Breakfast was very good with ample selection. Room was very quiet.
Stayed 1 night in Sep 2023
Response from Best Western Premier Hôtel de la Paix on 27 Sept 2023
We highly thank you for this feedback and we are glad to read that you would easily stay in our property again.

10/10 Excellent

anahit

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would strongly recommend
Stayed 1 night in Sep 2023

10/10 Excellent

Susana

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice and conveniently located.
Stayed 2 nights in Sep 2023

10/10 Excellent

DONALD

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

10/10 Excellent

Gordon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2023

10/10 Excellent

Neil

Stayed 1 night in Sep 2023

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

10/10 Excellent

Adria

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We have stayed here 4 time and like all of the above. it is very convenient for visiting he champagne houses.
Stayed 10 nights in Aug 2023

10/10 Excellent

Stephen

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic hotel!
Stayed 2 nights in Sep 2023

10/10 Excellent

Angelo, St Catharines

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very helpful. Perfect location.
Stayed 3 nights in Sep 2023

10/10 Excellent

Suzanne, Orinda

Stayed 1 night in Sep 2023

10/10 Excellent

Stephen

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic Hotel
This hotel exceeded our expectations and we enjoyed a wonderful 4 night stay. The rooms were great, comfortable beds and superb blackout blinds. Staff were really helpful and friendly and we loved the bar and courtyard area. Well located for restaurants and visiting champagne houses. Pre-booked parking on site an added bonus. Would wholeheartedly recommend.
Stayed 4 nights in Aug 2023
Response from Best Western Premier Hôtel de la Paix on 6 Sept 2023
Dear Sir,We warmly thank you for your kind feedback.

8/10 Good

Steven

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice hotel and central
Stayed 1 night in Aug 2023

10/10 Excellent

Nick

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable stay right in the middle of Reims
Superbly located with very comfortable rooms and extremely helpful staff
Stayed 1 night in Aug 2023

10/10 Excellent

Neil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2023

10/10 Excellent

Sean

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in Aug 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our arrival was earlier than anticipated , the front desk was very helpful and friendly making a few Suggestions while we waited for our room. Although small it was meticulously clean every day. Breakfast is inexpensive with great variety. Would recommend strongly. Best of all is locations to the train station, restaurants and of course all the sites.
Stayed 3 nights in Aug 2023

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities
Stephen
Been several times before, great place to stay
Stayed 1 night in Jul 2023

10/10 Excellent

Stephen

Stayed 1 night in Aug 2023

10/10 Excellent

Rodolphe

Stayed 1 night in Jul 2023

10/10 Excellent

Eveline

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel! Great location, very large rooms, clean, awesome swimming pool (incl sauna and outdoor lounge area), good food and very attentive staff. Would definitely stay here again!
Stayed 3 nights in Jul 2023

6/10 Okay

Robert

Stayed 1 night in Jul 2023

10/10 Excellent

PETER

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything excelllent
From booking and contacting the hotel everything was outstanding. So good in fact we won’t back. Excellent location, parking, rooms, staff. Could not fault anything. Reims a lovely place and you are 30 seconds walk to the square. Wonderful
Stayed 1 night in Jul 2023
Response from Best Western Premier Hôtel de la Paix on 27 Jul 2023
We kindly thank you for choosing our property for your stay in Reis and for this positive message.

8/10 Good

Jessica

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
It’s a good city centre hotel, quiet at night and very conveniently situated. Parking was convenient and only €18 a night, I was concerned as google maps mentioned a low emission zone which you needed a permit for but this wasn’t an issue. Rooms are a little battered but most city centre hotels are. My only issues are that the bathroom door is frosted glass with no way of blocking out the light from the window, although it is nice having a bathroom window, not many hotel bathrooms have a window. Also the cleaning crew started outside our room at 8:30am, crashing and banging around, I understand they need to get everything ready for the next guests but 8:30 is too early and I don’t imagine the hotel was full so they could of started elsewhere.
Stayed 2 nights in Jul 2023

8/10 Good

danielle

Travelled with family
Very friendly staff, comfortable room, ok location
Stayed 2 nights in Jul 2023

8/10 Good

Lesley

Travelled with family
Liked: Cleanliness
None
Stayed 3 nights in Jul 2023

10/10 Excellent

Helen

Stayed 1 night in Jul 2023

10/10 Excellent

Felice

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023

10/10 Excellent

Philip

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent service from front desk and good dining.
Stayed 1 night in Jun 2023

10/10 Excellent

Holli

Liked: Staff & service, property conditions & facilities
Stayed 2 nights in Jun 2023

10/10 Excellent

Tim

Liked: Cleanliness, staff & service, property conditions & facilities
The location was great and the staff was awesome 😎
Stayed 2 nights in Jun 2023

8/10 Good

Jay

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fine hotel
We were just here for one night. The hotel is very clean; quiet to sleep. The location was good.
Stayed 1 night in Jun 2023

10/10 Excellent

William

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good value for money, modern, clean, high quality and central location.
Stayed 1 night in Jun 2023

10/10 Excellent

Chi-Ming

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location.
Stayed 2 nights in May 2023

10/10 Excellent

Susan

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Shame the on-site parking was full, but not surprising as we booked very late. However there’s a public multi-storey just opposite so not too inconvenient.
Stayed 2 nights in May 2023

10/10 Excellent

judy, Scottsdale

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Staff friendly and helpful
Stayed 2 nights in May 2023

10/10 Excellent

Rebecca

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Staff was very helpful and kind. Hotel is a great location. Would return to this hotel and recommend to all. Crib provided worked out well.
Stayed 2 nights in May 2023