Seasonal outdoor pool, pool loungers

Reviews of Logis Hôtel Au Tambour

3 out of 5
Logis Hôtel Au Tambour
60 Rue de Magneux, Reims, Marne

Reviews

8.2

Very good

Rating 10 - Excellent. 83 out of 238 reviews" "
Rating 8 - Good. 104 out of 238 reviews" "
Rating 6 - Okay. 41 out of 238 reviews" "
Rating 4 - Poor. 8 out of 238 reviews" "
Rating 2 - Terrible. 2 out of 238 reviews" "

8.8/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Ignacio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good and economic
Stayed 1 night in Feb 2024
Response from Loic on 21 Feb 2024
Thanks a lot, we are vvery glad you enjoyed your stay with us!

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Nice family run modest hotel
Simple cozy room with good A/C (important with the heat wave) and refreshing small pool. Quiet. Good shower. Clean. Nice proprietors and good breakfast array.
Stayed 1 night in Sep 2023
Response from LOIC on 7 Sept 2023
Thanks you very much, we are glad you enjoyed your stay with us!;)

10/10 Excellent

Andrew

Stayed 1 night in Jul 2023
Response from Loic on 24 Jul 2023
Thank you very much for such a perfect grade!

10/10 Excellent

Siobhan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great little hotel
A lovely little hotel with a friendly and relaxed atmosphere. Super helpful staff and a nice pool for a welcome cool-down. A perfect stop-pff in Reims.
Stayed 1 night in Jul 2023
Response from Loic on 21 Jul 2023
Thank you so, so much for the review! We are glad you enjoyed your stay with us, and hope we will be lucky enough to take care of you again in the future

8/10 Good

Wai Kit

Stayed 1 night in Jun 2023
Response from LOIC on 6 Jul 2023
Thank you for your positive review!

10/10 Excellent

Catherine

Stayed 1 night in Jun 2023
Response from Loic on 3 Jul 2023
Merci beaucoup!

10/10 Excellent

Katherine

Liked: Staff & service
Stayed 1 night in Jun 2023
Response from Loic on 7 Jun 2023
Thank you very much, glad you enjoyed your stay!

10/10 Excellent

Rachel

Stayed 1 night in May 2023
Response from Loic on 31 May 2023
Merci beaucoup :)

8/10 Good

Mary

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was very adequate with a comfortable bed and good shower (my top criteria).The manager was very helpful advising about the low emissions zone. The position of the hotel provided private parking without having to drive into the centre, but it was an easy enough walk.
Stayed 1 night in May 2023
Response from Loic on 6 May 2023
Thank you for your review,and it was with pleasure that we advise and help you!Glad you enjoyed your stay

8/10 Good

Dmitry

Liked: Cleanliness, staff & service, property conditions & facilities
Quiet and decent room; friendly staff.
Stayed 2 nights in Apr 2023
Response from Loic on 21 Apr 2023
T5Hank you very much for the feedback, we hope to see you again should you come to Reims once more!

6/10 Okay

Robert

Stayed 1 night in Apr 2023
Response from LOIC on 25 Apr 2023
Dear guest, thank you for leaving a review, since you left an average grade, we would like to know what went wrong with your stay so that we can improve ourselves.Best regards

10/10 Excellent

Robin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel
The hotel was very well organised and accomodated our late arrival caused by ferry chaos at Dover
Stayed 1 night in May 2022
Response from Loic on 11 Jun 2022
Thank you SO much for such a heartfelt, flattering review of our hotel! A pleasure to welcome you again!

10/10 Excellent

Amber

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really helpful and friendly staff, very easy check-in. We had a ground floor room which was really spacious. The bathroom was a wet room, not what I’d personally choose.. wet floors after shower etc. but the room appeared to be an accessible room - so the reason for the wet room is clear. Lovely organic toiletries, no wasteful small bottles. Selection of hot drinks in room and mini bar with cold drinks very reasonably priced. Very quiet area and only around a 20 minute walk to the centre where there are lots of bars restaurants.
Stayed 1 night in Feb 2022
Response from Loic on 6 Feb 2022
Sir, Madam, we relly thank you for such an amazingly positive review. It's rare to see a review so detailled nowadays, thank you for choosing our establishment and hoping to welcome you again !

8/10 Good

Nicholas

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The property is 'motel' style with a breakfast room located on the other side of a quiet road. The welcome was friendly, all the staff we met were both jolly and helpful. The hotel is set a short 10-15 minutes walk from the town center which was not an issue. Very happy with our stay and would certainly consider staying again.
Stayed 2 nights in Sep 2021
Response from LOIC on 24 Sept 2021
Dear guest, we are thankful for leaving such a positive review ! We would definitely be happy to take care of you in a possible future stay !

10/10 Excellent

INNA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
25 minutes walk to the center 15 minutes walk to the train station though the station, where you could catch City Bus, 7 euro for whole day commute for family of 2 around the center.
Stayed 3 nights in Sep 2021
Response from Loic on 23 Sept 2021
Thank you very much for your overwhelmingly positive review !

10/10 Excellent

Vicki

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly family run hotel
We were very pleased with the hotel. Very comfortable and clean. They responded quickly and efficiently to my request for a ground floor room with an accessible shower! This put my mind at ease! Accessibility to the pool was very good too! The breakfast was good. The owners have an obvious pride in what they do and it shows!
Stayed 3 nights in Aug 2020
Response from LOIC on 27 Aug 2020
Thank you very much for your review ! Of course, when we know in advance that you have a specific demand, we do everything we can to take care of you !

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient for the car journey south, with secure parking (for a small charge), late check in and extremely helpful staff.
Stayed 1 night in Feb 2020
Response from LOIC on 18 Feb 2020
Thank you very much for your review, we always do our best for our guests ! Hoping to see you again!

8/10 Good

Simon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2019
Response from LOIC on 3 Sept 2019
Thank you !

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Friendly family run hotel.Lovely breakfast.good transit hotel for one nights stay
Stayed 1 night in Aug 2019
Response from Christine on 14 Aug 2019
many thanks for your comment. Best regards

8/10 Good

John

Liked: Cleanliness, staff & service, room comfort
Great value hotel within walking distance of town
This family ran hotel was Excellent value for money - cheap but very cheerful. The family were very welcoming. The pool are was small but adequate. Very peaceful. Rooms were adequate and comfortable. The 25 minute walk into town centre was ok and we felt safe doing it. Couldn’t do better for the price 😀
Stayed 2 nights in Aug 2019
Response from LOIC on 11 Aug 2019
Your heartfelt review leaves us with a very pleased smile, we hope to take care of you again in the future !

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2019
Response from Loic on 8 Aug 2019
Merci beaucoup !

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Welcoming hotel
The hotel was clean pleasant to stay in and the service for check in and check out very informative and couldn’t have been more helpful
Stayed 1 night in Jul 2019
Response from LOIC on 21 Jul 2019
You're welcome ! Hoping to be able to take care of you once again !

8/10 Good

Suzanne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2019
Response from LOIC on 18 Jun 2019
Thank you very much !

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2019
Response from Loic on 14 Jun 2019
Merci ;) !

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super nice owners. Very quiet. This was the perfect place to land after arriving in Paris very jet-lagged.
Stayed 1 night in May 2019
Response from Loic on 7 May 2019
Thank you very much for leaving such a nice review ! we always strive to to our best for our guests!

10/10 Excellent

Annette

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly and comfortable
A good 20 mins walk to the centre, but this little hotel was lovely. The welcome and service was exceptional and, despite being a little dated, it was spotlessly clean and very comfortable. Breakfast was excellent and well worth the additional €11. Would stay again if we were passing through Reims.
Stayed 1 night in Apr 2019
Response from Loic on 16 Apr 2019
Thank you so much for the complete and extremely positive review ! We are actually striving to change and modernize many parts that still need change, and you might be surprised should you happen to come back at a later date !

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Although small the décor was lovely, the bed comfortable. Tea and coffee making facilities, nice toiletries, even a nail file. Breakfast was unspectacular
Stayed 1 night in Feb 2019
Response from Loïc on 24 Feb 2019
Thank you for you clear and concise review. We shall do our bes to make sure your next stay will be even better.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Stayed 1 night in Feb 2019
Response from Loic on 2 Apr 2019
Merci beaucoup ! (Thank you very Much! )

4/10 Poor

Roz, Virginia

Disliked: Cleanliness, property conditions & facilities, room comfort
Our room refrigerator was broken so we moved to a new room. The shower backed up and flooded the bathroom and ran into the bedroom. Later in the afternoon when we returned the room smelled horrible and the AC made noises. No one offered any suggestions to move to another room that didn’t smell and no one offered any recompense for our horrible experience. Also, the breakfast offered warm milk to drink with cereal and the coffee was very bitter. No choice in type of coffee. Breakfast was too expensive @ 11 e per person.
Stayed 3 nights in Oct 2018
Response from Loic on 23 Oct 2018
Sir, Madam, We are terribly sorry about your quite negative experience in our hotel. For the room, we could not change it because we had no more to space, to our great regret. For the ac, it was left on to allow the room to finish drying, hence the noise, it only had to be turned off. For a compensation, it would have been better to adress it directly, so that we could have done something, since in the owner's absence, we are not allowed without asking him. As for the breakfast, we had cold milk in the fridge, not just warm one, and the coffee could also be ordered as a longo if the taste was too strong, so you HAD some choice in terms of coffee, you simply did not see it nor did you ask. To conclude, the best way to solve any problem is through direct communication, which sadly doesn't happen often enough.

8/10 Good

Ann, Scotland

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Champagne Tasting
Nice small hotel in a quiet are of Reims - about 10 minutes walk from the train station ( away from the center of town). We were here to visit the Mumm Champagne caves and again within walking distance. The staff were lovely and we dropped our bags off the day we arrived and left them there all day before we returned to Paris. I'd visit again and hopefully be able to use the pool or Hammam.
Stayed 1 night in Oct 2018
Response from Loic on 23 Oct 2018
Thank you very much for the positive feedback ! Hoping to see you again

8/10 Good

Therese, Houston, TX

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel, some noise from the next room, very good full breakfast (eggs, hot chocolate, cheese, charcuterie (hot and cold), coffee, fruit, yogurt. New bathroom. Quiet neighborhood.
Stayed 2 nights in Sep 2018
Response from Loic on 5 Oct 2018
Thank you very much for such a positive review! Hoping to see you again!

8/10 Good

Tom

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel, get parked before evening
Based upon the reviews we had read before we booked we knew the hotel was a considerable walk to the central part of the city, so were not surprised about that. The only negative we had was we needed to drive our car to see a site that was too far to walk and upon returning to the hotel around 8:30 pm we found the parking lot full and all the street parking for blocks around was bumper to bumper with no places to park. We ended up parking in a spot that was partially blocking a driveway but had no choice. The car was fine in the morning, no nasty notes on windshield, and we were able to move it to a open spot when another car left. We made sure to not loose our parking spot by walking that day. Overall the hotel was very nice. The highlight for us was the breakfast we had each morning. It did cost extra but was very good not to mention there were no restaurants nearby.
Stayed 2 nights in Sep 2018
Response from Loic on 4 Oct 2018
Dear guests, thak you very much for the thorough review you wrote. We are sorry that the parking lot (the garage) was full when you came, it hardly ever happens, this time we had a group of old collection cars so they boked the garage in its entirety. Be aware for your next stay that we do in fact have restaurants nearby, sych as a brasserie 5 minutes away from the hotel, a traditional chinese restaurant next street, and some more in the rue de Courcelles, so within walking distance without having to go to the town centre to dine. Best regards.

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, room comfort
If you want a cheap, clean hotel and with nice,helpful people running it, this is excellent. The drawback is that the area needs renovation and there is not much you can easily walk to.
Stayed 1 night in Sep 2018
Response from Loic on 28 Sept 2018
Dear guest, thank you for leaving a review, The area is old, indeed, as it is a historical residential area, but the entire neighbourhood is being modernized, and as such, you can find everything nearby, without moving to the city centre (several restaurants, pharmacy, supermarket, etc.) The main point is to always ask for indications.

8/10 Good

Andrew

OK Hotel
OK Hotel, a bit far out from the main tourist area. Good secure garage parking. Would use again
Stayed 2 nights in Sep 2018
Response from Loic on 8 Sept 2018
Thank you very much, we would be glad to welcome you again

8/10 Good

Charles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel, a short walk from Reim's hotspots
We stayed for one night at Au Tambour Hotel in Reims and enjoyed our time there. The room we had was very clean and there were a number of amenities in the room i.e. fridge, coffees, hairdryers, fancy soaps etc. The bed was very comfortable, but a small double so if you're 6 foot plus you may want to request a large bed when booking. There's a nice swimming pool on site while the breakfast served in the morning was great. The staff were also very friendly and were happy to help with any queries we had. It's worth noting there are other hotels closer to the heart of Reims and it took around 20-25 minutes to walk to the main area, that said if you're driving there's plenty of parking nearby making it highly convenient.
Stayed 1 night in Aug 2018
Response from Loic on 14 Aug 2018
Dear Guest, thank you very much for your review! We can't add anything more as everything is already said, hoping to see you again

8/10 Good

Denis, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice Hotel, Excellent Pool
Nice hotel, small rooms but what you would expect from a 3 star hotel. Comfortable bed, very powerful shower and good WiFi. The real added bonus is the pool and sun lounging area. Free parking just outside hotel and a 5 minute drive into the centre of Reims. The lady who runs the hotel was helpful and accommodating. I would stay again.
Stayed 1 night in Aug 2018
Response from Loic on 5 Aug 2018
We are glad that your stay was as successful as it was pleasant, and will hope to see ou again

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel was good and walkable into Reims town centre. Swimming pool was an added bonus, with parking outside.
Stayed 1 night in Jul 2018
Response from LOIC on 18 Jul 2018
Dear guest, we thank you for taking the time to leave a review and hope you enjoyed your stay with us!

8/10 Good

CarolAnn, Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good recommendations for dining and we were able to park without cost! The room had air conditioning, was a reasonable size and comfortable.
Stayed 2 nights in Jun 2018
Response from Loic on 28 Jun 2018
Dear guest, it is always a pleasure to help !

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ticked the boxes for our stay
The hotel was conveniently located for a one night stop with option of secure garage for the car. The pool was welcome on a very warm day. We walked into the city centre for dinner in about 20 minutes and appreciated the quieter location of the hotel for a good nights sleep. Breakfast was more than adequate. Within this price range we felt it offered good value and we would be happy to return.
Stayed 1 night in Jun 2018
Response from Loic on 28 Jun 2018
Thank you very much for such a wonderful review!

8/10 Good

Carlye

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great AC!
While room was somewhat tired & outdated, it was very clean. Staff was extremely helpful in getting dinner reservations for us downtown. They have a security garage not far from hotel which was 7.50E, but it was worth it as the hotel is in an older section of Reims. One of the best things in the hotel was the fact that the AC worked so very well & could be set to your preference of coolness. . Got a good nights sleep thanks to that!
Stayed 1 night in May 2018
Response from Loic on 28 Jun 2018
Dear guest,n we are very appreciative of your review. We always do our best to improve the confort or our hotel, and we keep making small positive changes!

8/10 Good

Sharon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great breakfast
Great price, service with good breakfasts for 11 Euros. Loved starting the day with their breakfast offerings. While not far from the station a long walk to city center, you need a car or love walking. We enjoyed our 4 night stay.
Stayed 4 nights in May 2018
Response from Loic on 28 Jun 2018
Thank you very much for your very positive review ! Please do not forget that we have efficient bus lines that pass by next to the hotel bringing you in the heart of town very easily!

8/10 Good

Trevor

Liked: Cleanliness, staff & service, room comfort
Convenient overnight stop for returning to the UK
We wanted an overnight stop when returning to the UK by car from Switzerland. The service was excellent, and the guy on reception phoned through a takeaway pizza order on our behalf. Very helpful! Breakfast was good and the staff made us very welcome. The room met all our needs. Didn’t use the outdoor pool, as our stay was very short. Not aware of any restaurants or shops close by. But if, like us, you just wanted a good place to stay overnight, then this hotel is fine.
Stayed 1 night in May 2018
Response from Loic on 28 Jun 2018
Dear guest, thank you for your review ! Please be aware that we do have several restaurant nearby, as well as a shop less than five minutes away from us. Hoping to see you again

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Rooms slightly small. Map of area could be better. Location not too good for tourists , Local food need to drive. Overpriced for what you get.
Stayed 1 night in May 2018
Response from Loic on 30 Jun 2018
Dear guest. We do note that many elements of your review show a lack of information on your part. IF so, then we do apologize for not introducing you to the area. We would recommand you coming to tell us and ask for information in the future, we would be more than glad tro help you.

10/10 Excellent

Derek, Bath

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Genuine friendly welcome
Difficult to find hotel initially. Street didn't come up on satnav. Turned out to be very convenient for the motorway. Welcomed, good room and great breakfast. Dinner a short walk to la petite cocotte - great homemade french food.
Stayed 1 night in Mar 2018

8/10 Good

David

Liked: Cleanliness, staff & service
Comfortable stopover.
A good value stopover within walking distance of the main sites. Adequate parking and quiet enough at night.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice Stay
Nice, clean room, great shower.

10/10 Excellent

john, toronto, canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quaint small family run hotel.
Stayed 2 nights in this hotel which is located in a quiet neighborhood of Reims. Family owners/ staff very friendly and helpful. Room was clean and comfortable. If you have mobility problems, be sure to ask for main floor room. Slept well and good breakfast. Would recommend.
Stayed 2 nights in Oct 2017

8/10 Good

Simon, Stevenage

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable mid-priced hotel with secure parking
We were on a driving holiday in older cars, this hotel was easy to locate and had a fantastic, secure garage. The room was comfortable and the shower was powerful, but the water not very hot. We enjoyed our breakfast which was reasonably priced.
Stayed 1 night in Sep 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Small hotel very comfortable
This is an out of the way hotel, probably 20 minutes from the centre of Reims. It's a small, but very comfortable place, the rooms are very clean the place is run well. We would definately stay here again
Stayed 1 night in Sep 2017

8/10 Good

Suzanne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Deceiving but nice
This hotel came in 2 halves you check in at one side of the street and check out on the other ! It was just a stop over on our way to calais. I have no complaints about it as we were welcomed by a friendly man and our room was clean, fresh and modern. Also a nice touch with tea/ coffee a mini bar, soaps, shoe polish and even a nail file and cotton buds! However the photos on the web site are deceiving, like I said it's in 2 halves, in the middle of a long residential road. The walk to the centre is not too far. We stayed on the side where the small pool was and where we didn't take advantage of it when we checked out there was a couple having a good laugh in it. A nice place for a stopover.
Stayed 1 night in Aug 2017