Ratings based on 235 Verified Reviews

They paid and stayed. We double-checked.
3.4 out of 5
83% of guests recommend
3.6 Room cleanliness
3.6 Service & staff
3.3 Room comfort
3.3 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Couples
by Raphael

This traveller left a rating score only Posted 12-Dec-2014 on Hotels.com
2 out of 5
Recommended
for Couples
by Francescafrom London

Don't bother, poorly maintained, poor staff

Posted 13-Nov-2014 on Hotels.com
Even though it is very central, don't bother to stay here. The reception staff are poor, and more interested in chatting to the restaurant staff than help guests. The bathroom was in such poor state. The towel rail was coming off the wall. The ridge at the bottom of the shower door was black. The towels were so frayed, they are only good to be used as cleaning rags. They were so old and hard, that it was excellent if you wanted a skin exfoliation. The only toilet roll in there had hardly any toilet paper on it. One of the lamps in the room had a non working light bulb. When we went out for dinner, we asked for another bed sheet, toilet paper, and the staff member looked at me weirdly when I gave her the bulb, and asked her to replace it. Well, we got the toilet roll and bed sheet. One shouldn't have to ask for toilet roll, surely. And then they tried to charge us for breakfast that we did not have.
2 out of 5
Recommended
for Business Travellers
by A verified traveller

déçue

Posted 09-Oct-2014 on Hotels.com
Surprise de voir cet hôtel classé 3 étoiles. Il me semble que cela ne correspond pas aux critères d'un 3 étoiles. Salle de Bain petite et manque d'accessoires. Serviettes de toilettes usagées. Hôtel qui pourrait avoir du charme, mais toutes les peintures sont à refaire ainsi que les moquettes des couloirs cela donne une mauvaise image. De plus, dès le hall de réception, une forte odeur de cuisine nous assaille. Le petit déjeuner manque aussi de diversité. Bon point : bonne literie.
2 out of 5
Recommended
for Couples
by laurafrom chicago

small and just ok

Posted 06-Oct-2014 on Hotels.com
room was very small and there was no air conditioner or heat so we had to open the window. the hotel is under renovation which would have been nice to know about before hand. I wouldn't stay there again.
5 out of 5
Recommended
by Paulfrom Dallas TX

Posted 29-Sep-2014 on Hotels.com
Excellent location with easy access to shopping, restaurants, and attractions! Hotel staff was very friendly and accomadating. I would definitely stay there again!
4 out of 5
Recommended
for Couples
by A verified travellerfrom sussex

Traditional French hotel in town centre

Posted 23-Sep-2014
Pros: Location, breakfast,
Cons: The decor is tired
Location: Excellent location, cathedral and historic city centre are easy to reach. Also possible to visit champagne houses.
Easy to park and find (once you realise it is a tulip hotel), very easy for town centre restaurants and seeing the cathedral.
4 out of 5
Recommended
by A verified traveller

Great Location

Posted 10-Aug-2014 on Hotels.com
We could walk to the downtown area and train station. Good bus service to other areas.
4 out of 5
Recommended
for Couples
by Davidfrom Luxembourg

Utmärkt läge på fräscht hotell!

Posted 08-Aug-2014 on Hotels.com
Mycket positivt överraskad av detta central belägna hotel. Väldigt fräscht och rent med mycket trevlig personal. Den tillhörande restaurangen är mycket väl värd ett besök. Vid vårt besök var hotellbaren nerlgad eller ej "nyöppnad" vilket var synd då det såg ut att vara en riktigt gedigen gammal fin hotellbar som skulle vara mycket trevlig att besöka.
3 out of 5
Recommended
for Everyone
by A verified travellerfrom Canada

Needs improvement to be a three-star!

Posted 27-Jul-2014
Pros: Air-conditioned!!! We were there during a heat-wave and it was wonderful to have air-conditioning that actually worked! Location!
Cons: Reception staff friendliness and English language skills. Everything in the hotel needs updating or refreshing.
Location: Location is excellent - steps from main railway station and Tram stop. Very near the main restaurant area, cathedral, museums, shopping.
One of the reception staff (unfortunately didn't get her name) was excellent -- friendly, good English, helpful; others were surly and spoke little English. The room was a bit shabby; cleaning staff did not replace toilet paper on three days (of an 8-day stay). Maintenance required: drains in bath tub and sink didn't pop open; bedside lights didn't work. Breakfast was very, very sparse -- and in no way worth the cost.
3 out of 5
Recommended
for Families
by Jonas

Lite svårt att hitta

Posted 16-Jul-2014 on Hotels.com
Helt ok, GPS:en tyckte dock att angivna koordinater var mitt i en busstation över gatan, så det tog några varv att hitta då vi kom med bil. Bottenvåningen hade uppenbarligen haft vattenläckage, då golvet hade vattenskador. Satt där bara för frukost dock, så det var ok.