From the moment we entered through the automatic doors, our stay at the Holiday Inn Express, Redditch was second to none. The warm welcome from the staff at Reception was very friendly and professional. Check in was very quick and efficient, but with time to be interested in our stay. Every member of staff that we met, could not be faulted in any way whatsoever. We asked about booking a taxi for our evening visit to the Theatre. This was done with great ease. We used the bar at the hotel
rather than find somewhere else to have a drink, due to the ambience of the hotel bar and lobby, which was most welcoming. Our room was extremely clean and comfortable. Breakfast could not be faulted. The food and drinks were excellent. The efficient service was most outstanding. On check out from the hotel, we were even asked how we enjoyed our visit to the theatre, the previous evening. We have stayed at many hotels around the world and we would not hesitate to recommend the Holiday Inn Express, Redditch to any of our friends and colleagues. Many congratulations to all the staff.
As relatively new independent hotel, they get most things right and offer good value for money. Not quite top notch, but very acceptable. The staff try hard to please, the room was very clean, and the food was good.
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