They visit was fine except I was on the first floor and apparently Thursday early morning is gardening day. The landscapers used gas powered hedge clippers as well as leaf blower at 7am for nearly an hour right outside my window. Needless to say there was no sleeping in that day. I advised the front desk and they said they would talk witht the contractor about the schedule.
Room was clean, beds comfortable. The wireless connection was difficult to authenticate, password rarely worked, this was using a smartphone and a tablet. Did a great job cleaning the room and making it up, unfortunately the used towels were removed and were not replaced. It took 2 separate phone calls to get replacement towels. Breakfast was good, area was kept clean and quickly restocked. Parking is limited, highly suggest trying to find a spot out front, behind the hotel the parking area has dim lighting and no security cameras.
Staff was amazing, each treated us like they would want to be treated, room was very clean, our king size was not available, and the front desk clerk took care of it immediately, and comped us free drinks. Did not have to ask for something in lieu of our inconvenience.
Pocket Guide: San Diego Rancho Bernardo - Scripps Ranch Hotels
Situated in the northern hills of San Diego, Rancho Bernardo is about 17 miles inland from ocean beaches. Dozens of golf courses dot the area. Bernardo Winery, founded in 1889, is the oldest continuously operating winery in Southern California. Scripps Ranch, south of Rancho Bernardo, was developed as a health spa in the 1890s. Today, it's a thriving suburb with abundant outdoor recreation.
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