Reception

Reviews of Hostellerie Le Baou

4 out of 5
Hostellerie Le Baou
Avenue Gustave-Etienne, Ramatuelle, Var

Reviews

8.0

Very good

Rating 10 - Excellent. 18 out of 52 reviews" "
Rating 8 - Good. 21 out of 52 reviews" "
Rating 6 - Okay. 6 out of 52 reviews" "
Rating 4 - Poor. 5 out of 52 reviews" "
Rating 2 - Terrible. 2 out of 52 reviews" "

8.2/10

Cleanliness

8.4/10

Staff & service

10/10

Amenities

7.4/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

10/10 Excellent

Damian, Chicago

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is STUNNING! The views are amazing and the room came with the prettiest balcony! The staff is so kind and accommodating! Loved our stay!
Stayed 1 night in Jun 2022

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice hotel in an amazing area
Very nice hotel in an amazing area. Still rather expensive for what it is.
Stayed 3 nights in Jul 2021
Response from Hotel Le Baou on 16 Jul 2021
Dear Sir, We warmly thank you for your opinion, all our teams making a point of honor to the satisfaction and well-being of our customers during their stay at the hotel Le Baou. Jouanney. Front Office Manager. Cher monsieur, nous vous remercions chaleureusement pour votre avis, toutes nos équipes mettant un point d'honneur à la satisfaction et au bien-être de notre clientèle durant leur séjour au sein de l'hôtel Le Baou. Jouanney. Chef de Réception.

10/10 Excellent

belinda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect in every way!
Stayed 2 nights in Aug 2019

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service
Great view and service. Just a few minute walk from the beautiful town of Ramatuelle.
Stayed 3 nights in Jul 2019
Response from The Baou Team on 30 Jul 2019
Dear Guest, Thank you for taking the time to tell us about your experience at l'Hostellerie le Baou. We are delighted to hear you enjoyed your stay at the hotel and that you appreciated its ideal location and view and the service our team. We look forward to welcoming you again soon Kindest Regards

8/10 Good

letizia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Charming hotel
Very nice town and wonderful view of the valley below with the Mediterranean Sea on the horizon . Great pool , and good nice room . Impeccable service .
Stayed 2 nights in Jul 2019
Response from The Baou Team on 30 Jul 2019
Dear guest, Thank you for taking the time to tell us about your experience at l'Hostellerie le Baou. We are delighted to hear you enjoyed the location of the hotel, its services and the exceptional view as well as the service provided by the team to make your experience memorable. We look forward to welcoming you soon. Kindest Regards

8/10 Good

Verified traveller

Stayed 2 nights in Jun 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Enjoyable stay and great location
The hotel is in a great location within 5.min walk to the village with its cafes and restaurants. Nice pool area with good pool snack bar. The beaches and st tropez are only minutes drive away. Only complaint is the decor is a bit dated and breakfast a bit expensive. The breakfast thing is common to all hotels in the area.
Stayed 4 nights in Jul 2017
We appreciate that you take the time to share your opinion. We thank you for choosing Hostellerie Le Baou. We are pleased that you enjoyed your stay and our services. We hope to see you soon. Best regards, Hotel manager

10/10 Excellent

ian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Top quality hotel.
A fantastic hotel to stay in, free valet parking is impressive, close walk to town, comfy room, good wifi. Would love to stay again.
Stayed 1 night in Jul 2017
Thank you so much for your review. We will be pleased to organise your next stay at Hostellerie Le Baou, Ramatuelle. Best regards, Hotel Manager

8/10 Good

Huyen, Paris

Liked: Cleanliness, staff & service, room comfort
Relaxing stop in a village near Saint Tropez
As other reviewers have mentioned, the hotel could use a little facelift. The staff and reception were all friendly and helpful. The terrace where we had dinner was lovely. We did not have breakfast on site but walked into the village to sit for coffee and croissant. Very convenient. The beach was also close by. We went to plage 'Escalet. Gorgeous beach with amazing clear blue sea.
Response from General Manager on 10 Sept 2016
We thank you very much for your note and you are right, the hotel needs a great facelift. We hope that our General manager will take good note of it. It's true that the closeness to the village and to the beaches is a great added value for le Baou Hotel. We are happy that you hae found gorgeous sceneries and blue sea at l escalet.

8/10 Good

Jon, Kettering UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel close to the village
We only stayed one night as a stopover but the hotel was much nicer than we expected. The hotel is an easy stroll to the lovely historic village with cafes and restaurants and atmospheric medieval walled centre. The beaches of pampelonne are an easy 15min drive away. The pool area of the hotel was lovely. The room was a bit cramped but had a small balcony and a nice view. The more expensive rooms have a terrace and more room.
Response from corinne on 10 Sept 2016
Thank you sir for the notes you put over the Baou Hotel. indeed one of the added value of the Hotel is the closeness to the village of Ramatuelle and to be able to take advantages of all the activities it offers the year round and the nice beach of Pampelonne. We will mention your remark to our DG so that we hope he will decide to give a facelift of the rooms.

10/10 Excellent

Alison, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Peace in Ramatuelle
First time stay which was very good in all departments. I will be returning - regularly
Response from General Manager on 10 Sept 2016
Dear Madam, we are so happy to read your comments and very pleased to welcome you again at the end of this summer season. Best regards.

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Good location, hotel needs a facelift
Staff generally helpful and friendly, but the hotel itself has seen better days. Breakfast offering was particularly disappointing, which included a daily ritual of swatting wasps hovering over the buffet table. Rooms were generally clean, but as with the rest of the hotel, everything seemed generally run-down.
Response from Corinne on 22 Aug 2015
We thank you for your remarks and we do apologies for the wasp inconvenient days you have lived. We manage to sort these inconvenient moments through 2 interventions of a wasp cleaning company. This summer was highly invested by wasps that never happened before. The hotel is a “Vintage “Hotel which benefits of legendary atmosphere, we are of course aware about the aspect of the hotel and are regulary inquiring the leaders of the group to renovate the building. Corinne Chauvigné – Hotel manager

8/10 Good

Neil

Liked: Staff & service, property conditions & facilities, room comfort

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel on the edge of Ramatuelle
Very helpful staff, clean rooms and lovely location. Pool is clean and the view from pool side is beautiful. The only thing to bear in mind is the price of taxis anywhere around St. Tropez. Try and get a bus where you can! I didnt eat in the hotel so cannot comment on food.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Room comfort
a good hotel, well located (2 minutes walk from village center) in a beautiful environment. only drawback, the rooms which look more like a 3 stars hotel than 4 stars.

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
we did expect more from a 350 E hotel its old the room are tiny very disappointing its not more then 2 star hotel
Response from corinne on 24 Jan 2015
Dear Customer, We are very sorry you didn't appreciate our establishement. Your comments will be forwarded to our sales manager and to our general manager. It's always helpfull even in this case.

4/10 Poor

Verified traveller

Disliked: Staff & service, property conditions & facilities
Out dated hotel in need of a serious facelift
the hotel location was good - just outside the old town of ramatuelle. Nice pool area. It had great views over the valley and in its day it would have been a great hotel but that was at least 30 years ago! It needs a compete refurb. Old carpets, wi-fi and phones that rarely worked, and a restaurant on the top floor with paper thin floor so all the moving chairs can be heard in the rooms below at night. it was slo very expenstive for what you got.
Response from corinne on 24 Jan 2015
Dear Customer, We are very sorry you didn't enjoyed your stay in our Hotel. We will formward your comments to our sales office and to our general manager. It's always helpfull even in this case.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great service. Great hotel with amazing views!
Response from corinne on 27 Sept 2014
Dear Customer, Thank you very much for your comments. We are very happy you enjoed your stay with us and hope to see you again this summer.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location and views
Brilliant location, Ramatouelle village just stunning. Amazing views and short drive to the beach and into St tropez town. Swimming pool very nice.

4/10 Poor

Thierry

Travelled with group
Disliked: Property conditions & facilities, room comfort
scandaleux
la chambre n'était pas du tout en rapport avec la qualité attendue étant donné le prix pratiqué. DU VOL!!!! dans la salle de bain la bonde de fond bloquée dans la baignoire donc pas d'évacuation, nous avons du demander l'accueil une intervention mais ils n'ont pas pu réparer .de plus les portes avec la chambre d'à coté n'étaient pas verrouillées. Le bâtiment est vraiment d'un autre Age et devrait être refait, car il ne correspond pas du tout aux nombres d'étoiles affichées. Heureusement que le personnel est très professionnel et accueillant. Même notre chambre n'avait pas de store sur la terrasse ,aucune intimité possible
Stayed 1 night in Aug 2022

2/10 Terrible

Antonio

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2021

4/10 Poor

Alejandro

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Hotel caro para el estado de la habitación
Stayed 2 nights in Jul 2021

6/10 Okay

Yves

Cadre agreable
Stayed 2 nights in Aug 2020

10/10 Excellent

Frederic

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
magnifique
Hôtel très calme à proximité du village de Ramatuelle. Très bon service et extrême gentillesse de tout le personnel. Chambre avec belle vue sur la mer et la piscine de l’hôtel.
Stayed 2 nights in Jul 2020

10/10 Excellent

SABRINA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent en tous points
Excellent hôtel très bien situé, à pied du centre de Ramatuelle.Vue magnifique. Piscine très agréable. Petit-déjeuner copieux. Restaurant digne d'un chef étoilé. Personnel attentif et très souriant.
Stayed 3 nights in Jun 2020

6/10 Okay

Marine

Liked: Staff & service
Disliked: Room comfort
Hôtel à conseiller mais chambre à rafraîchir
Hôtel et ses environs très agréables En revanche nous avons eu une chambre vieillotte, la climatisation fonctionnait mal, la décoration était passée et la propreté à revoir... chambre indigne d’un 4 étoiles C’est dommage car l’hôtel dans son ensemble est tout à fait agréable avec sa piscine et la terrasse de son restaurant dotée d’une vue magnifique
Stayed 2 nights in Sep 2019

8/10 Good

Cyrille

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2019

10/10 Excellent

Sophie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Parfait
Séjour très agréable. La terrasse avec la vue mer à côté d'un oranger plein de fruits... Sublime!
Stayed 2 nights in May 2019
Response from L'Equipe du Baou on 1 Aug 2019
Chère Madame, Merci de nous faire part de votre expérience suite à votre séjour à l'Hostellerie le Baou. Nous sommes ravis que vous ailliez passé un agréable séjour et que vous ailliez pu apprécié la vue unique de l'hôtel, ses jardins. Nous espérons vous accueillir à nouveau bientôt. Cordialement

8/10 Good

Gilles

Liked: Cleanliness, property conditions & facilities, room comfort
Hôtel de charme et belle piscine
Séjour très agréable dans un hôtel de charme Peu de service et de personnel Tres bon service voiturier Accueil très froid par une stagiaire qui récitait un texte appris par cœur Personnel au petit déjeuner très agréable Tres belle vue panoramique Hôtel très bien situé proche du centre de Ramatuelle Une très belle piscine calme Endroit a conseiller
Stayed 4 nights in Aug 2018
Response from L'Equipe du Baou on 1 Aug 2019
Cher Monsieur, Merci de prendre le temps de nous faire part de votre expérience à l'hostellerie le Baou. Nous désolés de n'avoir pu répondre à toutes vos attente bien que vous ailliez pu apprécié la situation de l'hôtel et sa superbe vue. Sachez que nous avons pris bonne note de vos commentaires afin de pouvoir améliorer la qualité de service rendu à notre clientèle. Nous espérons vous revoir bientôt afin que vous puissiez le constater par vous même. Bien Cordialement

10/10 Excellent

christian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2018

8/10 Good

Verified traveller

Liked: Cleanliness, room comfort
Bel hôtel pour un week-end
Hôtel provençal, dans le joli village de Ramatuelle, avec vue magnifique
Stayed 2 nights in Aug 2018
Response from L'Equipe du Baou on 1 Aug 2019
Cher Monsieur, Merci de prendre le temps de nous faire part de votre expérience au Baou. Nous sommes ravis que vous ailliez passé un excellent séjour à l'Hostellerie du Baou. Nous espérons vous revoir bientôt Cordialement

10/10 Excellent

laurence

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
Stayed 1 night in Jul 2018
Response from L'Equipe du Baou on 1 Aug 2019
Chère Madame, Merci de prendre le temps de nous faire part de votre expérience au Baou. Nous sommes ravis que vous ailliez passé un excellent séjour à l'Hostellerie du Baou. Nous espérons vous revoir bientôt Cordialement

8/10 Good

billy, paris

Liked: Cleanliness, staff & service, property conditions & facilities
Calme
Ambiance hôtel reposante.tres bel environnement jardin et vue.
Stayed 2 nights in Jul 2018
Response from L'Equipe du Baou on 1 Aug 2019
Cher Monsieur, Merci de prendre le temps de nous faire part de votre expérience au Baou. Nous sommes ravis que vous ailliez passé un excellent séjour à l'Hostellerie du Baou. Et que vous ailliez pu apprécier la situation unique de l'hôtel et sa superbe vue. Nous espérons vous revoir bientôt. Cordialement

8/10 Good

Pierre

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2017
Thank you. See you soon at Hostellerie Le Baou, Ramatuelle. Best regards, Hotel Manager

8/10 Good

maxime

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Response from corinne on 24 Oct 2015
Cher Monsieur, Nous avons été ravis de vous accueillir au Baou et espérons tout naturellement que ce sera également le cas l'été prochain. Merci pour la belle note accordée. Prenez soin de vous et de votre famille. Corinne Chauvigné - Directrice

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wir waren auf der Durchreise und haben ein paar Tage im Le Baou verbracht. In dem Haus herrscht eine sehr nette und umsichtige Atomsphäre. Das Personal ist sehr aufmerksam, freundlich und zuvorkommend. Von der Terrasse unseres Zimmers hatten wir einen sehr schönen Blick auf Ramatuelle und über Weinstöcke und Wälder in Richtung Pampelonne. Einziger Kritikpunkt: Zum Zeitpunkt unseres Aufenthalts im Hochsommer war es bereits am Morgen sehr warm. Hier hätten wir erwartet, dass die zum Frühstück angebotenen Wurstwaren und gekochten Schinken auf Eis gekühlt worden wären.
Response from corinne on 24 Oct 2015
Wir danken ihnen fur diese angenehme Befingdung von aus Hostellerie, aus atmosphere und personal. Es ist wahr, daß das Klima dieser Sommer heiße gewesen ist. Am Morgen früh richten wir unsere Gerichte auf ein Eisbett aber die Hitze des Tages gibtes . Die ganze Mannschaft wünscht Ihnen eine gute Rückkehr und zum Vergnügen euch wiederzusehen. Corinne Chauvigné – Hotel manager

10/10 Excellent

Urs, Meilen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sehr schöne Anlage. Sehr gute Zimmerreinigung (2mal pro Tag),Personal sehr zuvorkommend und hilfsbereit.Das Hotel ist uneingeschränkt zu empfehlen!
Response from corinne on 24 Oct 2015
Besten dank fur Ihre Kommentar. Es Freund uns. Wir hoffen Sie nachstes Jahr noch einmal zu wilkommen. Corinne Chauvigné - Hotel manager

8/10 Good

Marie, Onsala

Liked: Staff & service
Disliked: Room comfort
Mysig by.
Bra i sin helhet, något slitet.
Response from corinne on 24 Oct 2015
Jag tackar dig for din kommentar och vaert hotell till den charmiga gamla Bastide.

6/10 Okay

Icke, Deutschland

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
4 Sterne sehen wirklich anders aus
Hotel muss dringend saniert werden. Bei den aufgerufenen Preisen und dem was dann einen beim Betretten des Zimmers erwartet liegen Welten. Die Einrichtung hat mich ein wenig an den Charme der 80 Jahre in osteuropäischen Mittelklassehotels erinnert. Personal war äusserst freundlich. Essen war ganz ok

10/10 Excellent

alejandro, los ángeles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
buen hotel
Muy buen hotel un poco viejo pero la vista compensa todo, perfecto para parejas, cerca de todo pero alquolando carro
Response from corinne on 5 Sept 2015
Dear Madam, dear Sir, it's lovely to read you. We are very happy that you and your wife spent a beautiful stay in our Hotel. Best regards. Corinne Chauvigné - hotel manager

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nous déconseillons vivement
Hotel extrêmement mal entretenu , Prix très élevés deux adultes un enfant un bébé 494. € !!!! piscine à 21 degrés .. Passez votre chemin
Response from corinne on 1 Nov 2014
Monsieur, je suis désolée que votre séjour au Baou (1 nuit) ne vous ait pas convenu. Le prix payé correspond à ce que vous avez réservé sur Expedia cad une chambre "jardin" composée de deux pièces pour 2 adultes, 1 enfant de 4 à 11 ans et 1 bébé de 0-3 ans inclus, il n'y a pas eu de surfacturation. En ce qui concerne la piscine, la personne qui y travaille en prend régulièrement la température et elle affiche en moyenne 23/24 plutôt que les 21 que vous mentionnez. J'aurai aimé discuté de tout ceci avec vous sur place mais cela n'a pas été le cas.

6/10 Okay

Claire, de Cannes

Disliked: Staff & service
pas d'accueil à la terrasse des petits déjeuners, je me suis débrouillée toute seule et j'ai attendu 25mn avant de voir un serveur.A 1hoo du matin, j'entendis tourner les machines à laver ainsi qu"à 6h00 du matin.Les transats autour de la piscine étaient cassés. Cet hotel est dans un bel endroit et il a un fort potentiel.

8/10 Good

Verified traveller

Liked: Staff & service

10/10 Excellent

Grandjean

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Luxus Hotel aber recht weit von St.Tropez
Hallo, ich habe fuer 1 Nacht im Hotel Le Baou gewohnt letzte Woche im August. Das Hotel ist sehr schoen, sehr sauber, der Service auch sehr gut. Der grosse Nachteil war aber das wir die meiste Zeit in St.Tropez sein wollten und auf Taxi's angewiesen waren. Ein Taxi vom Hotel nach St.Tropez kostet am Tag 40Euro und am Abend 50 Euro one way, falls ihr ein Leih Auto habt ist es kein problem die Fahrt ist etwa 15 Minuten nach St.Tropez. Zum Strand wie Nikkie Beach,Bagtelle oder Club 55 ist es auch teuer mit dem Taxi 30 Euro one way. Ich wuerde das Hotel auf jeden fall wieder buchen, der Service war super, direkt an der Stadt von Ramatuelle gelegen, aber man braucht auf jeden fall ein Auto sonst seit ihr da oben auf dem Berg verloren. Wir haben auch recht viel bezahlt, 280Euro fuer 1 Nacht, ich habe aber auch last minute mitten im August gebucht wo alles ausgebucht war.

6/10 Okay

Verified traveller

Liked: Cleanliness
Disliked: Room comfort
Great location away from the crowd
Nice location, but the hotel needs some upgrades. Service was friendly, but not more.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
très bon accueil et personnel très agréable
Excellent séjour. Le personnel est très souriant et agréable, soucieux du bien-être de ses clients. Nous avons mangé un excellent steack tartare au restaurant de la piscine qui nous a fait oublier un service un peu long. La chambre n'était pas très grande mais très confortable avec une petite terrasse.

10/10 Excellent

Irina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort