Desk, laptop workspace, iron/ironing board, rollaway beds
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Reviews of Nation's Inn of Wake County - Raleigh Crabtree

2 out of 5
Nation's Inn of Wake County - Raleigh Crabtree
5110 Hollyridge Drive, Raleigh, NC

Reviews

7.0

Good

Rating 10 - Excellent. 172 out of 783 reviews" "
Rating 8 - Good. 262 out of 783 reviews" "
Rating 6 - Okay. 171 out of 783 reviews" "
Rating 4 - Poor. 93 out of 783 reviews" "
Rating 2 - Terrible. 85 out of 783 reviews" "

7.4/10

Cleanliness

7.6/10

Staff & service

5.8/10

Amenities

6.6/10

Property conditions & facilities

5.6/10

Eco-friendliness

Reviews

2/10 Terrible

Angela

Travelled with family, Travelled with family and small children, Business traveller, Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
Lets start off with, the rooms itself were horrible. They were dirty, the curtains and bed comforter, and tub was absolutely filthy. The AC was blowing hot air on one of the hottest weeks in NC and when I asked the owner to change my room he flat out told me no, he will not change my room and I just had to deal with it. Not to mention how extremely rude he was to begin with when we first checked in. Unfortunately for us, the booking was non-refundable so we had to settle for this slum place. About a few hours after my check-in and I had some time to settle, I get a knock on my door.. its the owner, kicking me and my kids out because he assumed there was more than 2adults and 2kids checking in (my MIL and Nephews was dropping me and my family off, stayed for a bit and then left). I cannot begin to fathum how horrible this experience was. Dont ever book with these people! They don’t deserve our business!
Stayed 2 nights in Apr 2024

4/10 Poor

Jennifer

Business traveller, Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Terrible wall spackle jobs to cover old damage, boards basically nailed up and spackled. Nothing worked in room. Very noisy outside room with staff knocking and making tons of noise. Would not stay again.
Stayed 2 nights in Apr 2024

4/10 Poor

Gary

Business traveller
Disliked: Amenities, property conditions & facilities
Its a place to sleep for 2 nights. If it was a longer stay I'd find a better place
Stayed 2 nights in Apr 2024

2/10 Terrible

Nina

Travelled with partner
Disliked: Amenities, property conditions & facilities
In a bad area awful rooms
Stayed 1 night in Apr 2024

2/10 Terrible

Desi

Disliked: Property conditions & facilities
Stayed 1 night in Apr 2024

8/10 Good

Jawaun

Liked: Cleanliness, staff & service
Stayed 3 nights in Apr 2024

4/10 Poor

April

Travelled with group
Liked: Staff & service
Disliked: Property conditions & facilities
Nice area, I felt safe but my non smoking room smelled like smoke and we had roaches. They should really shut the place down and do a full renovation.
Stayed 2 nights in Apr 2024

4/10 Poor

Anthony

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

I

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Delkis

Liked: Cleanliness, staff & service, property conditions & facilities
safe for lodscle
Stayed 1 night in Mar 2024

10/10 Excellent

Terence, Colorado Springs

Liked: Cleanliness, staff & service, property conditions & facilities
One of my favorite places!
Stayed 2 nights in Mar 2024

4/10 Poor

Genevieve

Travelled with family and small children
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
We were not informed of a $60 cash deposit on arrival until we got there. Had to use a shady looking atm to get the deposit. We asked for a non smoking room but I’m afraid that might not exist here. We got headaches from the smell of cigarette. The curtains smell bad of cigarettes. There were dirty marks all over walls. Toilet ran, had to flush multiple times to get it to stop running. Refrigerated has too much condensation. WiFi didn’t work on laptop, online on phones. And we tested elsewhere afterwards and it wasn’t the laptop, if was the wifi not working on a laptop period. You can hear through the walls the entire time, so it was loud through the night. Was a cheap stay, for sure.
Stayed 1 night in Mar 2024

10/10 Excellent

Joseph

Stayed 1 night in Mar 2024

2/10 Terrible

Maria

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

8/10 Good

Thomas

Liked: Cleanliness, staff & service
Stayed 1 night in Mar 2024

10/10 Excellent

Marlene

Liked: Cleanliness
Stayed 3 nights in Mar 2024

10/10 Excellent

Brittany

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly location
Stayed 3 nights in Mar 2024

10/10 Excellent

Angelica

Liked: Cleanliness, staff & service, property conditions & facilities
I love this hotel very well kept and clean
Stayed 3 nights in Feb 2024

4/10 Poor

Lynne

Travelled with partner
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
The sheets were clean and beds comfortable enough. The floors were vinyl, I prefer that to carpet. The light in shower was so dim. The floors are very uneven and have many dips. The hot water in the bathroom sink took ages to warm up. The breakfast was minimal.
Stayed 1 night in Feb 2024
Response from Mathew on 24 Feb 2024
I am glad that the comfortable beds and vinyl floors were to your liking. I will definitely look into the dips on the floor, the lights in the bathroom, hot water, etc. and make sure they are set right. I promise a more memorable stay on you next visit. Thank you for staying with us.

6/10 Okay

Luther

Travelled with partner
Liked: Staff & service
Disliked: Amenities
It was a quiet well protected..but there breakfast could be more of a variety and the house cleaning person needs to sanitize and sterilize
Stayed 5 nights in Jan 2024
Response from Mathew on 24 Feb 2024
Thanks for the suggestions. I'll make sure that they set right and you have even more enjoyable stay on your next visit. Thank you for staying with us.

10/10 Excellent

Percy

Liked: Cleanliness, staff & service, property conditions & facilities
Staff wasbvwey nice and check in was quick
Stayed 1 night in Jan 2024
Response from Mathew on 24 Feb 2024
Thank you for stay with us. We are always here to serve you.

8/10 Good

Lauren

Liked: Staff & service
Disliked: Cleanliness
Stayed 1 night in Jan 2024
Response from Mathew on 28 Feb 2024
Thank you for staying with us. We are glad that you enjoyed your stay and thanks for the 4/5 review. We are always here to serve you.

8/10 Good

Fredrick

Travelled with partner
people
Response from Mathew on 28 Feb 2024
Thank you for staying with us. We are glad that you enjoyed your stay and thanks for the 4/5 review. We are always here to serve you.

8/10 Good

Brenda

Stayed 1 night in Jan 2024
Response from Mathew on 28 Feb 2024
Thank you for staying with us. We are glad that you enjoyed your stay and thanks for the 4/5 review. We are always here to serve you.

2/10 Terrible

Denise

Travelled with family, Travelled with pets
Disliked: Staff & service, amenities, property conditions & facilities
No smoke alarm! Two thin bath towels for 3 people! I booked way in advance unfortunately! Chipped bathtub and cracked tiles. They offered slices of bread to toast but no butter or jelly. No milk the 1st day for the cereal. He had to turn on the orange juice machine after we asked if it was available! We were able to make a waffle and there were some granola bars! Staff not friendly, the woman made us feel like she was doing us a favor. Did not feel safe at night, to many shady individuals lurking and yelling!
Stayed 4 nights in Dec 2023

10/10 Excellent

Melissa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Enver

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place
Stayed 3 nights in Nov 2023

4/10 Poor

Pamela

Stayed 3 nights in Nov 2023

6/10 Okay

Saquon

Disliked: Staff & service
Roaches
Roaches
Stayed 2 nights in Nov 2023

10/10 Excellent

Chan Siong

Stayed 7 nights in Nov 2023

8/10 Good

Dasmen

Stayed 1 night in Nov 2023

6/10 Okay

Saquon

Liked: Staff & service, room comfort
Stayed 3 nights in Nov 2023

8/10 Good

Saquon

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2023

4/10 Poor

Lisa, Denair

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Both the tv and heater broken. No coffee pot or shampoo. Very old
Stayed 1 night in Nov 2023

4/10 Poor

Brian

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sketchy!
Vinyl floor boards torn up. Most plugs did not work. Wifi very slow. Room smelled like smoke. Residents and guests of hotel walking and talking loudly in front of room at all hours. Breakfast was lame and almost no existent. After first night of 2 night trip I asked if they could have the room clean by 1:30. He insisted I already should have checked out. I showed my receipt and my online payment to them for 2 nights. He was rude and indignant. This small family hotel is in a decent area but the owning family is in way over their head. Avoid this place at all costs. I did not feel safe either night.
Stayed 2 nights in Oct 2023

6/10 Okay

Michael

Business traveller
Liked: Staff & service
Old motel with a new coat of paint.
This is an extremely run down motel.
Stayed 2 nights in Nov 2023

2/10 Terrible

william

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

4/10 Poor

Francis

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
Room was reserved for 3 people, for two nights. There were only two hand towels, no wash cloths or bath towels! Only one soap/ shampoo. No cups, or ice bucket. When I inquired at the front desk, I was given a trash bag with a couple handfuls of ice. Day two, arrived to find the key cards didn’t work. Same problem with towels and wash cloths, and no bath mats or soap/ shampoo! The only “breakfast” was either cereal or make your own waffle, nothing to eat on the run. WOULD NOT STAY THERE AGAIN!
Stayed 2 nights in Oct 2023

8/10 Good

Philip, Raleigh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed here two nights for the first time, and it was a decent place. I'll be back.
Stayed 2 nights in Oct 2023

4/10 Poor

Detrius

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
High police presence. Front office staff rude.
Stayed 2 nights in Oct 2023

8/10 Good

Ciara

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

10/10 Excellent

Aida

Stayed 4 nights in Oct 2023

8/10 Good

Jason

Stayed 1 night in Oct 2023

4/10 Poor

chris

Liked: Cleanliness, amenities
Disliked: Property conditions & facilities
the water pressure was nearly unavailable barely could call it a shower. the T V would not work told the manager who was present about it she said it would be fixed but no one showed and it was never fixed.
Stayed 1 night in Sep 2023

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023

2/10 Terrible

Marie

Travelled with pets
Disliked: Cleanliness, staff & service
Check in lady was nice. Place is a dump.
Stayed 1 night in Aug 2023

4/10 Poor

andy

Travelled with family
Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
Air conditioner grille had brown caked in dust, looked like it hasn't been cleaned in years. Bed bases were all tattered and had very visible stains. The hair drier was also very dirty. Top of desk was sticky, like it's covered in sweat. I saw 1 small cockroach by the bottom of the toilet. The front staff however, seemed like it was the manager Mr. George, was very amicable and professional. He personally checked out some minor issues like the mirror light not working and troubleshoot for me.
Stayed 2 nights in Aug 2023

10/10 Excellent

Sarvesh

Stayed 1 night in Aug 2023

4/10 Poor

jane

Travelled with group
Liked: Staff & service
Disliked: Cleanliness
We roaches in our bedroom, a big one and two very small. The bathroom and sink area was nice and clean. Plenty of hot water. The night manager was very friendly.
Stayed 1 night in Apr 2023

6/10 Okay

Verified traveller

Business traveller
Disliked: Cleanliness, property conditions & facilities
Not a clean place and the area was kind of shady a
Stayed 2 nights in Apr 2023