Ratings based on 26 Verified Reviews

They paid and stayed. We double-checked.
3.7 out of 5
85% of guests recommend
4.0 Room cleanliness
4.0 Service & staff
3.7 Room comfort
3.8 Hotel condition
They paid and stayed.
We double-checked.
2 out of 5
by A verified travellerfrom England

Some difficulties

Posted 26-Apr-2015
Pros: The room
Cons: Staff training
Small hotel in a good position. Acces to all bedrooms up VERY steep, diificult to manage stone staircase. Breakfast only adequate - no hot food. Some staff rather unfriendly and unnhelpful. Internet and hotel phones down for our 3 night stay.
1 out of 5
by Jimfrom Argyll, Scotland.

Not a 4star hotel really a glorified B&B

Posted 24-Jun-2014
Pros: The staff were helpful and courteous
Cons: It would require a total revamp and especially with regard to the standard of breakfast. Taken into account it's sister Michelin starred Restaurant.
Location: The centre of Ragusa is a pleasant easy walk along lovely narrow road emerging into the main square next to the Duomo.Ragusa is brilliant.
The Private Beach at Ragusa Marina is an Extra which you have to pay for, so in reality it has no facilities if you exclude the Bar/Breakfast Room. The standard of breakfast fare was extremely poor the same every morning with the choice of fruit reducing as the week progressed. The shower was so small u could hardly turn around and the quality of the bathroom facilities poor. Overall very poor value for the money and a hugh disappointment
4 out of 5
for Everyone
by A verified travellerfrom Brunswick, ME, USA

Atmospheric Hotel

Posted 23-Jun-2014
This is a great base from which to explore wonderfully quaint Ragusa. It is a 10 minute stroll up and down hill to the Piazza del Duomo; just far enough to make you feel like you're living in the city. The breakfast is great, excellent pastries; I wish we would have a few more mornings to try them all. My only complaint is the shotty internet, which only really worked in the lobby.
4 out of 5
for Personal Event
by LDfrom York

Excellent breakfast

Posted 11-Feb-2014 on Hotels.com
Very comfortable stay. Slight difficulty with stairs up to rooms. Great breakfast service and helpful, friendly staff.
4 out of 5
for Families
by Alexfrom Tokyo

Posted 09-Feb-2014 on Hotels.com
Parking situation is difficult. Only three places near hotel and even in winter they can be full. Otherwise very nice place.
4 out of 5
for Couples
by Marcofrom Firenze

Bella esperienza

Posted 05-Jan-2014 on Hotels.com
Siamo tornati dopo qualche anno e l'esperienza è stata molto piacevole fatta eccezione per la posizione della camera, sulla strada e quindi rumorosa. La camera inoltre era un po' troppo calda. Per il resto ottimo hotel, ottimo servizio e, straconsigiiato, il ristorante dell'albergo, eccezionale.
3 out of 5
for Families
by A verified traveller


Posted 02-Jan-2014 on Hotels.com
5 out of 5
for Families
by Anne Marie

This traveller left a rating score only Posted 31-Jul-2013 on Hotels.com
4 out of 5
by A verified traveller


Posted 23-Jun-2013 on Hotels.com
Om man vill bo på ett unikt hotell så är det detta du skall boka. Ingen större bekvämlighet men personalen gör allt för att du skall trivas och kunna få en så behaglig vistelse som möjligt. De som beskriver detta som en "hemsk" upplevelse har förmodligen inte satt sig in i vad hotellet läge och ursprung kommer ifrån. Nej du rullar inte in dina väskor i en stor entre' men istället får du en mycket hjälpsam personal som gör allt mycket lätt att se bort från dessa olägenheter. Då det är få rum så får du en stor upp märksamhet för att de frågor som du vill få svar på. Ok frukost. Inte mycket men tillräckligt,
4 out of 5
for Everyone
by Lena-Brittfrom Göteborg

Har ett bra läge i Ragusa Ibla.

Posted 23-Jun-2013
Pros: Läget.
Cons: Lite trångt rum
För att vara ett 4 stjärnigt hotell kanske rummen skulle varit lite större. Det var en aning trångt, kylskåp o garderobsdörrar gick inte att öppna fullt ut. Men annars så var det lugnt o tyst. Rent o fräscht. Trevlig personal.