Triple Room, Private Bathroom | Balcony
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Reviews of Travellers Inn

3 out of 5
Travellers Inn
La Pinta E 4-435 y Av. Amazonas, Quito, Pichincha

Reviews

8.6

Excellent

Rating 10 - Excellent. 67 out of 148 reviews" "
Rating 8 - Good. 60 out of 148 reviews" "
Rating 6 - Okay. 12 out of 148 reviews" "
Rating 4 - Poor. 5 out of 148 reviews" "
Rating 2 - Terrible. 4 out of 148 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Miguel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the location of the property. Breakfast was also really good.
Stayed 1 night in Mar 2024
Response from Carlos on 20 Mar 2024
thanks a lot for your review. Have a good day

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent service.
Stayed 1 night in Feb 2024
Response from Carlos on 22 Feb 2024
muchas gracias

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Will return anytime
Well located in a quiet street. Good neighborhood and really friendly staff.
Stayed 6 nights in Jan 2024
Response from Carlos on 22 Feb 2024
muy gentil

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good experience.
At first I didn’t know it was a hostel. Nice little private room in far back corner. I had very heavy luggage. My fault. Staff was the best. Old style. Excellent for the price.
Private room. Adequate for my needs.
Stayed 2 nights in Jan 2024
Response from Carlos on 22 Feb 2024
gracias, que tenga buen dia

8/10 Good

Avi

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Stayed 3 nights in Dec 2023

10/10 Excellent

Ethan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I found the area around the inn to feel unsafe but other than that amazing stay and amazing service
Stayed 1 night in Aug 2023
Response from Carlos on 17 Aug 2023
muchas gracias por su gentil respuesta

10/10 Excellent

Douglas

Liked: Cleanliness, staff & service, property conditions & facilities
Traveller's Inn is a great deal and I will continue to enjoy their kind staff, good price, super breakfast and convenience to shopping, parks, and other attractions in Quito. Unfortunately, on this trip I was accousted by two thieves on the street just 50 meters from the hotel. They used the "Wipe and Swipe" ruse, in which one thief sprays you with some disgusting liquid, and the other thief, whilst offering to clean you up with some towels they just happen to be carrying, tries to flee with your daypack. I knew this trick, and refused to remove my daypack. I hurriedly approached the hotel's gate, and the thieves ran away promptly. This incident happened at 2 PM with many people on the street! This neighbourhood, El Colon, I guess must be declared "not safe" until further notice and this is going to hurt Traveller's Inn's bottom line. Most likely I will still stay there, but will be even more careful!
Stayed 2 nights in May 2023
Response from Diego on 24 May 2023
Dear Douglas,We really appreciate the time you took on writing the review, and we are really sorry about what happened on the street. Nevertheless our neighborhood is still very safe and what happened to you is an isolate incident. Anyway we are really sorry about that.

10/10 Excellent

William

Stayed 2 nights in Feb 2023
Response from Carlos on 23 Feb 2023
muchas gracias por su comentario, que tenga buen día

10/10 Excellent

Rafik

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great price and quality
The room and bathroom are clean. I recommend this hotel to all travelers. For the quality, price and location you can't beat Travellers Inn.
Stayed 2 nights in May 2022
Response from Diego on 7 May 2022
Dear Rafik, Thanks for your review, we are commited on keep the hard work.

10/10 Excellent

Douglas

Liked: Staff & service, amenities, property conditions & facilities
The breakfasts at this hotel are fantastic. For me, it's the breakfast, plus the great mid-Quito location that pull me back. I've stayed here three times.
Stayed 1 night in Jan 2022
Response from Diego on 25 Jan 2022
Dear Douglas, Thanks for the review it commit us to keep the hard work. Cheers,

10/10 Excellent

Douglas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was excellent. The only disadvantage to Traveller's Inn is that the rooms are so cold.
Stayed 3 nights in Dec 2021
Response from Carlos on 6 Jan 2022
Dear Douglas, thanks for your gently review. Sorry about cold, but that days we had a few windows open many hours during the day because we paint some rooms, but in this moment all rooms are ok, and we close de windows early.

10/10 Excellent

Douglas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
For me, when you stay at a hotel and wake up, you want breakfast. You don't want to wander around an unknown city looking for a breakfast place that is open. So, I always choose hotels WITH breakfast. Travellers Inn breakfast was EXCELLENT! This made all the difference.
Stayed 1 night in Sep 2021
Response from Diego on 10 Sept 2021
Dear Douglas, Thank you very much for this comment we appreciate your time to the feedback and it commit us to keep the hard work.

10/10 Excellent

Verified traveller

Stayed 7 nights in Nov 2020
Response from Diego on 3 Dec 2020
Muchas gracias por su review, nos motiva a seguir adelante

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the hotel is excelent in the personal the bresfak is very good
Stayed 5 nights in Mar 2020
Response from Diego on 10 Mar 2020
Thank you very much for your comment. This commit us to keep the hard work.

10/10 Excellent

Tricia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I would recommend anyone stay here. We had private room with a shared bathroom, but we only had to share with another private room. The building was extremely secure. Everything was spotlessly clean. Breakfast was delicious. You can book tours through them at a good price. The family is very friendly and helpful.
Stayed 5 nights in Feb 2020
Response from Diego on 24 Feb 2020
Dear Tricia, We really appreciate the time you took for the review. That commit us to keep the hard work. Cheers.

10/10 Excellent

YK

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
This is a very charming hotel with large rooms that roomy and a great base from which to explore the city! There are plenty of restaurants within walking distance and there is a communal kitchen too. The breakfast was very generous and the hotel staff are just wonderful and helpful! They also helped us with ideas for exploring Quito and surrounds and booking tours and so on! It’s a great hotel and I would highly recommend it for families, individuals and business travellers too!
Stayed 2 nights in Nov 2019
Response from Diego on 6 Dec 2019
Dear Yumna, Thank you very much for your kind words. We are commited to make your stay the best. Cheers, Diego

8/10 Good

Wayne, Vancouver

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is in good location. Friendly staff and good service of breakfast. I stayed in back row of hotel, quite unique layout. Not sure like it or not. Overall stayed four nights.
Stayed 2 nights in Nov 2019
Response from Diego on 6 Dec 2019
Dear Wayne, Thanks for your review. We really appreciate it ant it commit us to keep the hard work for our guests.

10/10 Excellent

Simon

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent
The staff were really friendly, the location was great and the building was lovely. Facilities were great including a great kitchen you could use, 2 computers and the breakfast was really nice
Stayed 1 night in May 2019
Response from Diego on 13 May 2019
Dear Simon, Thanks for your words and the time you took on writing your review. This commit us on keep the hard work. Cheers, Diego

4/10 Poor

Verified traveller

Travelled with family, Business traveller
Liked: Cleanliness, amenities
There’s nothing about this property. Though, the good point is its location!
Stayed 1 night in Apr 2019
Response from Diego on 4 May 2019
It´s ashame that you don´t put the name or any comment so we can know what are we failing.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Effortless Accomodations
My stay at Travellers Inn was beyond amazing. The service, the location and the people were magnificent. I would stay again without hesitation.
Stayed 4 nights in Feb 2019
Response from Diego on 26 Feb 2019
We really appreciatte your comments, that commit us to keep the hard work.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Recommended
comfortable location. courteous staff. neat rooms.
Stayed 1 night in Jan 2019
Response from Carlos on 21 Jan 2019
Many thanks for your review

8/10 Good

Chandramouli

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location. Neat. Courteous staff. Recommended for family stay too.
Stayed 3 nights in Dec 2018
Response from Carlos on 6 Jan 2019
Thanks a lot for your review. Have a nice day

10/10 Excellent

Tara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Response from Diego on 29 Apr 2018
Dear Tara, Thanks for the review we really appreciate the time you took. This commit us to keep the hard work. Cheers, Diego

10/10 Excellent

André

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great value
Great budget hotel. Excellent service, comfortable room and good location. Would definitely return.
Response from Diego on 29 Apr 2018
Dear André, Thanks for the review we really appreciate the time you took. This commit us to keep the hard work. Cheers, Diego

8/10 Good

Istvan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice Hotel, handy location
Confortable, close to everything, good breakfast, nice staff
Stayed 2 nights in Mar 2018
Response from Diego on 16 Mar 2018
Thanks for the review, we appreciatte the time you took.

10/10 Excellent

Richard, Henderson, NV

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Helpful staff
The staff assisted me for my needs. Very helpful and arranged taxis
Stayed 3 nights in Nov 2017
Response from Carlos on 28 Nov 2017
Thank you very much for your opinion.

10/10 Excellent

Barbara, Jacksonville, FL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Family-run hotel/Airbnb in great location in Quito
This family-run hotel/Airbnb is on the edge of the Mariscal district, with easy access to inexpensive buses which go everywhere. I can't remember encountering a friendlier, more efficient staff. Nor have I stayed in a cleaner place! The bedroom with ensuite (I was able to upgrade at minimal cost) was large and very comfortable. There was hot water and great water pressure in the shower. There is a tv in the bedroom, although I did't watch it. The breakfast was the best I had during my 6 week stay in Ecuador. There are numerous restaurants very close to the hotel, and bakeries are just a few blocks away. I felt very safe there. All in all, I am so glad I found this place, and will definitely stay here for any future visits. Thanks to everyone who works there!
Stayed 4 nights in Aug 2017
Response from Diego on 9 Sept 2017
Dear Barbara, We really appreciate the time you took, it was a pleasure meeting you. This comment commit us to keep the hard work. Cheers, Diego

8/10 Good

Judy, Jacksonville, Florida

Liked: Cleanliness, property conditions & facilities, room comfort
Perfect location
Perfect location, great daily breakfast, comfortable beds and friendly staff! If in Quito definitely would recommend this place!
Stayed 5 nights in Jul 2017
Response from Diego on 9 Sept 2017
Dear Judy, We really appreciate the time you took. This comment commit us to keep the hard work. Cheers, Diego

8/10 Good

Maxine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very comfortable.
Great service, the hotel was exceptionally clean and the beds were very comfortable. Although it is a walk from the centre, there are local buses and taxis are never a problem to get.

10/10 Excellent

Katy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Only wish we could have stayed longer!
The bed was so comfortable, with a nice heavy blanket to keep us warm in chilly Quito. The breakfast in the morning was plentiful and delicious, and the clerk was helpfup upon arrival and check out, calling us a taxi and informing us on restaurants.
Response from diego on 24 Mar 2017
Dear Katy, We really appreciate the time you took writing the review. This make us keep putting all our efforts improving everything. Cheers, Diego

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
Response from General Manager on 4 Jan 2017
Muchas gracias....

10/10 Excellent

Bev, Camden, Australia

Liked: Cleanliness, staff & service, room comfort
Excellent value for money!
This hotel is in a wonderful old building and although basic it is great value for money. Plenty of hot water for a shower and a good breakfast while paying only $50 a double is excellent.

8/10 Good

Goran, serbia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
3 nights stay in quito
Very pleasent stay in this hotel. Excellent breakfast, good wifi, hotel has a computer for guests, good neighbourhood. Room was adequate, hot shower, enough space. I dont spend lots of time in the room. Carlos, the manager, very helpful, informative, good knowledge of english. Finally, it could be very useful, carlos provides free transfer from airport to the hotel. Highly recommend this hotel

10/10 Excellent

Emory, Surprise, Arizona

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quito's jewel
A perfect place to visit Quito. Easy to get around. Staff very friendly and helpful. Owners cared about our stay. Breakfast was FIRST CLASS! Highly recommend staying here.

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Nice place to stay
Good place to stay very friendly great breakfast. We thought the owners could have been more forthcoming with information about toursand the city in general. They did not have a city map and the city tour did not happen in the five days we were there. We checked in very early ariund 7.30am and they gave us breakfast and our room so we could rest after a long trip.

8/10 Good

Tuula

Liked: Cleanliness, staff & service, property conditions & facilities
The first night was awful in a tiny room, 2 x 3 m, withouy toilet. When I changed the rooms, it was much better. The personnal was very good, very helpful.

10/10 Excellent

Charlie, Michigan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Walking distance to plaza Foch
Spectacular value and very helpful staff. They also offer airport shuttle service if you stay 2 or more nights which would have been a $26 taxi ride.

4/10 Poor

Verified traveller

Disliked: Cleanliness, room comfort
Travelers inn earns a two star review
peoole at the office need to understand the customer service concept. I had spoken to a hotels.com rep to shorten my visit by one day. They said they would afterwards contact the hotel and let them know. The woman in charge of the office was cross and argumentative. The room was extremely small and it smelled really bad. I had to walk out to a store and get an air freshner. The shower did not have hot water one day. The Internet was spotty. Typical service of a third world country.

10/10 Excellent

William, Baltimore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed two nights with my sons. Carlos and his sons run a very fine hotel. Nice, quint, and clean. He was able to provide an excellent guide and driver to take us to several beautiful sites in Ecuador. If you need a good guide who speaks English and knows the country side well, ask for Francisco!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great spot in Quito
Travellers Inn is a great spot! We were there for a few days and enjoyed our stay very much. The staff are extremely hospitable and very kind. One duty manager dropped us off in the Mariscal one evening after his shift, which was greatly appreciated. The room and facilities are impeccable and the hotel is great value for money, although we did book a low season deal. Breakfast is plentiful and the room is brilliantly spacious - bathroom almost the same size! Would definitely recommend Travellers Inn
Response from diego on 27 Oct 2015
Thank your very much for your review! We are very glad that you enjoyed your stay with us!

10/10 Excellent

Cheryl, California

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Conveniently located, safe Quito hotel
This is my third stay at the Traveller's Inn..... in the same room. Clean, comfortable room in convenient location. Wonderful breakfast included daily. Many helpful amenities for the weary traveller......water, wine, beer available for purchase; WIFi, computer access, color and B & W printing available; laundry transportation service. Would definitely stay a 4th time.
Response from Daniel on 27 Oct 2015
Thank you very much for your review! We are very glad that you enjoyed so much your stays with us... and we will be waiting for you next time!

8/10 Good

Andria, Mississauga Ontario

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and comfortable
We stayed two nights to spend some time in Quito. We did our own exploring around the city.

10/10 Excellent

Steph, San Francisco, CA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay!
The staff was very friendly, great breakfast, room was clean and spacious. We arrived at 5am and they let us sleep on the couches and gave us the room by 730am, very very nice of them!! We really enjoyed the location despite warnings that it was dangerous, it didn't seem dangerous to us. The only problem is that the shower was temperamental.
Response from Daniel on 27 Oct 2015
Thank you very much for your review! Indeed, our area is very safe and surrounded by many restaurants, parks and even museums! But, as any big city in the world, precaution is always a good idea! We are very glad that you enjoyed your stay with us.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Eddie, Myrtle Beach, SC

Liked: Cleanliness, staff & service, room comfort
Nice hotel for the money!
Traveler's Inn is not the Ritz but, for the money, I did not expect the Ritz. It is clean, comfortable, quiet and well managed. The rooms are a little small. The breakfast is first rate and it is served, not buffet style. Management and staff are very acccommodating and friendly. I recommend Traveler's Inn to anyone who wants a good accommodations for a great price!

10/10 Excellent

S, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Exceptionally good value budget hotel
Small plain rooms (4 foot bed, I think) for a single basic room, clean and everything works, shared clean bathrooms, good strong room doors. Good English spoken in reception area & very helpful. I had a room off a small courtyard garden. Very secure with buzzer entry to hotel premises. There were rooms in the main building as well. Can help with day trips. Hot water. Free computer use.

6/10 Okay

Verified traveller

Disliked: Room comfort

6/10 Okay

Verified traveller

We didn't stay, we found another place on the way.
We didn't go. We found another place on the way there. It was closerto some friends we met.

10/10 Excellent

Kenneth, Montreal

Liked: Cleanliness, staff & service, property conditions & facilities
An oasis
I was tired and a bit irate yet they were gracious and helpful, even offered to make us something to eat/drink at 4:30am!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great hotel, lousy neighborhood
Great hotel with friendly staff. Unfortunately situated in horrible area, we were mugged by a guy with a broken bottle one block from hotel in broad daylight in a street full of people who did nothing. Taking a taxi everywhere is a must.