Ratings based on 105 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
90% of guests recommend
4.6 Room cleanliness
4.3 Service & staff
4.1 Room comfort
4.2 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Couples
by A verified traveller

extraordinario hotel

Posted 03-Mar-2015
se resume en uno de los mejores y mas bonitos hoteles en mexico.
5 out of 5
Recommended
for Everyone
by A verified travellerfrom Germany

Royal stay

Posted 03-Mar-2015
We have never stayed in a hotel room ( Alhambra ) like this - feeling like royals.
5 out of 5
Recommended
for Everyone
by A verified travellerfrom quebec

Beautiful old colonial mansion

Posted 02-Mar-2015
Super nice grand hotel perfectly located in the walking centre of downtown Queretaro , it was a five star experience. The only complaint is that it is quite noisy at night, people talking loudly on the busy street, and there are many church bells to be heard quite often, but that's the price to pay for such a great location. We loved it and would go back!!
4 out of 5
Recommended
for Everyone
by A verified traveller

Posted 09-Dec-2014
Pros: Rooms were clean, great bed and hot water to shower
Location: Great location close to restaurants and to Queretaro historic places.
Enjoy my stay at La Casa de la Marquesa. Staff at the hotel very courteous. Nice ambiance and perfect location.
5 out of 5
Recommended
for Families
by A verified traveller

This traveller left a rating score only Posted 17-Oct-2014 on Hotels.com
5 out of 5
Recommended
for Families
by A verified traveller

This traveller left a rating score only Posted 28-Aug-2014 on Hotels.com
5 out of 5
Recommended
for Families
by Ramon Hernandezfrom Zapopan

Posted 26-Jul-2014 on Hotels.com
Excelente ubicacion
2 out of 5
Recommended
for Getaway With Friends
by A verified traveller

サービスの低下

Posted 01-Jun-2014 on Hotels.com
以前より5回以上利用してきました。いつもとても美しいホテルで日本からの友人は皆感激でした。大変残念なんことに今回は最低でした。ホテルの持ち主が変わったとかで、夜シャワーの排水溝がつまっている事をレセプションに伝えても今、人がいない.との一言でした。いつもたくさんあったアメニティーもそろってなくて、伝えても在庫がない。とのことでした。とても美しい私のお気に入りのホテルでしたが本当に残念です。
5 out of 5
Recommended
for Business Travellers
by Veronica Lomelifrom Guadalajara

Lo recomiendo ampliamente

Posted 28-Apr-2014 on Hotels.com
La atencion en muy buena, esta dentro del centro, las habitaciones estan hermosas.
4 out of 5
by Alfrom Cincinnati

Beautiful hotel, with some exceptions.

Posted 09-Apr-2014
Pros: The architecture and its location.
Cons: Lighiting, internet and soundproofing.
Location: Excellent location for the area.
This is an extraordinary property for the beauty of the building and the location of the hotel. The exceptions are the poor soundproofing in the rooms. The noise and music from outside would often keep us up all hours. The internet was excellent if you sat in the lobby or the common areas. The lighting in the hotel needs an updating. The bathrooms and rooms had very dark spaces despite the meager lighting. With some refurbishing this hotel could be a knockout.