Ratings based on 28 Verified Reviews

They paid and stayed. We double-checked.
4.2 out of 5
93% of guests recommend
4.4 Room cleanliness
4.4 Service & staff
4.3 Room comfort
4.3 Hotel condition
They paid and stayed.
We double-checked.
2 out of 5
by A verified traveller

Noisy place nobody cares

Posted 30-Jun-2014
Pros: staff is very kind
awaken 3 times by noisy guest , employees. Hotel is not up to 4 star
5 out of 5
Recommended
for Personal Event
by Mariana from San Diego

Very nice, great service, keep coming back

Posted 21-May-2014 on Hotels.com
Fortunately, this hotel chain know what they are doing. Im happy to say that everything was great, the room, the view of the patio, the service...Every time I go to Queretaro, I always stay there!
5 out of 5
Recommended
for Couples
by c woods from toronto

great time !!!

Posted 22-Apr-2014 on Hotels.com
Food was fantastic and staff very helpful and most of the staff spoke enghish and made us very comfortable.
5 out of 5
Recommended
for Business Travellers
by A verified traveller

This traveller left a rating score only Posted 09-Apr-2014 on Hotels.com
5 out of 5
Recommended
for Business Travellers
by A verified traveller

Great for Business

Posted 06-Apr-2014 on Hotels.com
Hotel is very convenient, clean and professional. Great place to stay for business. Would stay elsewhere for pleasure.
3 out of 5
Recommended
by annino

This traveller left a rating score only Posted 01-Apr-2014 on Hotels.com
5 out of 5
Recommended
by Bill from Fairfax

Hotel should be rated 4 stars.

Posted 24-Mar-2014 on Hotels.com
I was here for 2 nights to present at a full-day business meeting. Hotel room, restaurant, courtyard, meeting room, were all absolutely superb. The elevator did not go all the way to the parking garage, which was weird, but they told me about it. I also had trouble finding it. Its right next to the main artery road in Queretaro, so I think it was a Google Maps / cell phone challenge and not the hotel's fault. Google showed the hotel on the opposite side of the main road, and 1 km distant, than the actual location.
5 out of 5
Recommended
for Business Travellers
by Kate from Kansas

Nice hotel, not so great location

Posted 10-Mar-2014 on Hotels.com
Nice hotel, good service, good breakfast. Would have liked to be in a less commercial location.
5 out of 5
Recommended
by A verified traveller

This traveller left a rating score only Posted 03-Mar-2014 on Hotels.com
4 out of 5
Recommended
for Everyone
by maria from tx

Nice hotel, next to shopping center

Posted 29-Dec-2013
Rooms are nice but make sure they don't give you a smoking room if you don't want it. Breakfast buffet and sunday brunch are very good.