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Junior Suite - European plan
- 1 king
Master suite - European plan
- 1 king
Queretaro hotel with a full-service spa
Collect 200 points.*
Simply enter your Nectar card number on the confirmation page. Your points will be credited 30 days after your trip is complete. *Offers may apply
Situated in the city center, this spa hotel is close to Casa de la Zacatecana Museum, Santa Rosa de Viterbo Temple, and Temple of Santa Cruz. Also nearby are Ignacio Mena Rosales House of Culture and Plaza de Armas.
In addition to a restaurant, Doña Urraca Hotel & Spa features an outdoor pool. Other amenities include a full-service spa and a poolside bar.
LCD televisions come with cable channels. Guestrooms also feature complimentary wireless Internet access, air conditioning, and climate control.Information missing or incorrect? Tell us!
In addition to a full-service spa, Doña Urraca Hotel & Spa features an outdoor pool and a sauna. The hotel offers a restaurant. Guests can unwind with a drink at one of the hotel's bars, which include a poolside bar and a bar/lounge. An Internet point is located on site and high-speed wired and wireless Internet access is complimentary.
This 3.5-star property offers access to a 24-hour business center, technology support staff, and audiovisual equipment. Event facilities include small meeting rooms and banquet facilities. This business-friendly hotel also offers a steam room, spa services, and a children's club.
Doña Urraca Hotel & Spa is a smoke-free property.
- 24-hour front desk
- Babysitting or childcare (surcharge)
- Number of floors - 3
- Business services
- Internet point
- Computer station
- Tours/ticket assistance
- Free Wi-Fi
- Free wired high-speed Internet
- Total number of rooms - 24
- Multilingual staff
- Audiovisual equipment
- Pool sun loungers
- Free secure outdoor parking
- Number of buildings/towers - 1
- Spa services on site
- Banquet facilities
- Swimming pool - outdoor
- Beauty services
- Breakfast available (surcharge)
- Coffee/tea in lobby
- Complimentary newspapers in lobby
- Computer rental
- Concierge services
- Currency exchange
- Dry cleaning/laundry service
- Fireplace in lobby
- Full-service health spa
- Hair salon
- Dial-up Internet access - surcharge
- Technology support staff
- Beach/pool umbrellas
- Children's club
- Massage - spa treatment room(s)
- Medical assistance available
- Multiple small meeting rooms
- Valet parking
- Poolside bar
- Room service (limited hours)
- Safe-deposit box at front desk
- Number of meeting/conference rooms - 2
- Year Built 2000
- 24-hour business center
- Security guard
- Smoke-free property
- Smoke-free property (fines apply)
- Steam room
- Wedding services
Available in all rooms: Free Wi-Fi
Available in some public areas: Free Wi-Fi, Free wired high-speed Internet
Free secure outdoor parking, Valet parking
- Room Amenities
- Hypo-allergenic bedding available
- Complimentary newspaper
- Air conditioning
- Ceiling fan
- Climate control
- Coffee/tea maker
- Complimentary bottled water
- Daily housekeeping
- Private bathroom
- Complimentary toiletries
- Hair dryer
- Shower/tub combination
- Cable TV service
- Iron/ironing board
- In-room safe
- Rollaway/extra beds available
- Free Wi-Fi
- Pillow menu
- LCD TV
- Connecting / adjoining rooms available
- Cribs/infant beds (complimentary)
Breakfast is available for a surcharge and served each morning in the restaurant.
Rondinella - This fine-dining restaurant specializes in Mexican cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.
Recreational amenities at the hotel include an outdoor pool, a sauna, a steam room, and complimentary bicycles.
- Complimentary bicycles on site
Doña Urraca has 6 treatment rooms including rooms for couples. Services include massages, facials, body wraps, and body scrubs. The spa is equipped with a sauna, a spa tub, and a steam room. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy.
- Steam room in spa
- Body treatments
- Number of treatment rooms 6
- Couples treatment rooms
- Manicures and pedicures
- Body wraps
- Body scrubs
- Aromatherapy treatments
- Hydrotherapy treatments
- Sauna in spa
- Spa tub in spa
- Facial treatments
To make requests for specific accessibility needs, complete the “Special or Accessibility Requests" section of “Trip Preferences" when you book your hotel.
- Accessible bathroom
- Roll-in shower
Policies & Fees
Check-in time starts at 3 PM
Check-out time is 1 PM
- Payment types
Accepted at this hotel: American Express, MasterCard, Visa
Extra-person charges may apply and vary depending on hotel policy.
Government-issued photo identification and a credit card are required at check-in for incidental charges.
- The following fees and deposits are charged by the property at time of service, check-in, or check-out.
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
- Breakfast fee: between MXN 102 and MXN 178 per person (approximately)
- Late check-out fee: MXN 250
- Rollaway bed fee: MXN 500 per night
- Additional Details
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation. No pets and no service animals are allowed at this property.