Get an overview of this hotel4-star Queretaro hotel in Downtown Queretaro, near Santa Rosa de Viterbo Temple

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Location

Located in Downtown Queretaro, this spa hotel is within 1 mi (2 km) of Ignacio Mena Rosales House of Culture and Santa Rosa de Viterbo Temple. Plaza de Armas and Government Palace are also within 5 minutes.

Hotel Features

This smoke-free hotel features a full-service spa, a restaurant, and an outdoor pool. Free WiFi in public areas and free valet parking are also provided. Additionally, a bar/lounge, a poolside bar, and a snack bar/deli are onsite.

Room Amenities

All 24 rooms feature thoughtful touches like pillow menus and slippers, plus free WiFi and LCD TVs with cable channels. Other amenities available to guests include minibars, room service, and coffee makers.

Hotel Amenities

Hotel Amenities

In addition to a full-service spa, Doña Urraca Hotel & Spa features an outdoor pool and a sauna. The hotel offers a restaurant and a snack bar/deli. Guests can unwind with a drink at one of the hotel's bars, which include a poolside bar and a bar/lounge. A computer station is located on site and high-speed wired and wireless Internet access is complimentary.

2 meeting rooms are available. This business-friendly hotel also offers a steam room, spa services, and a children's club. Complimentary self parking and valet parking are available on site.

Doña Urraca Hotel & Spa is a smoke-free property.

  • 24-hour front desk
  • Babysitting or childcare (surcharge)
  • Number of floors - 3
  • Restaurant
  • Tours/ticket assistance
  • Free WiFi
  • Free wired high-speed Internet
  • Computer station
  • Total number of rooms - 24
  • Multilingual staff
  • Free valet parking
  • Snack bar/deli
  • Pool sun loungers
  • Free self parking
  • Number of buildings/towers - 1
  • Spa services on site
  • Outdoor pool
  • Bar/lounge
  • Breakfast available (surcharge)
  • Coffee/tea in lobby
  • Concierge services
  • Dry cleaning/laundry service
  • Elevator/lift
  • Fireplace in lobby
  • Full-service spa
  • Pool umbrellas
  • Children's club
  • Spa treatment room(s)
  • Meeting rooms
  • Poolside bar
  • Porter/bellhop
  • Safe-deposit box at front desk
  • Number of meeting rooms - 2
  • Year Built 2000
  • Sauna
  • Smoke-free property
  • Garden
  • Steam room
  • Wedding services
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Family Friendly Amenities

  • Outdoor pool
  • Free Wi-Fi
  • Rollaway/extra beds available
  • Snack bar/deli
  • Babysitting or childcare (surcharge)
  • Cribs/infant beds (complimentary)

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi , Free wired high-speed Internet

Parking

Free self parking, Free valet parking

Room Amenities

  • Hypo-allergenic bedding available
  • Air conditioning
  • Ceiling fan
  • Climate control
  • Phone
  • Minibar
  • Coffee/tea maker
  • Free bottled water
  • Daily housekeeping
  • Private bathroom
  • Free toiletries
  • Hair dryer
  • Slippers
  • Shower only
  • Cable TV service
  • Iron/ironing board
  • In-room safe
  • Desk
  • Rollaway/extra beds available
  • Free WiFi
  • Pillow menu
  • LCD TV
  • Connecting/adjoining rooms available
  • Free cribs/infant beds
  • Room service (limited hours)
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Where to Eat

Cooked-to-order breakfasts are available for a surcharge and are served each morning between 7 AM and 12:30 PM.

Doña Urraca - This fine-dining restaurant specializes in Mexican cuisine and serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Open daily.

Room service (during limited hours) is available.

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Nearby Things to Do

Recreational amenities at the hotel include an outdoor pool, a sauna, a steam room, and complimentary bicycles.

  • Free bicycles on site

Spa Services

Doña Urraca has 6 treatment rooms including rooms for couples. Services include hot stone massages, sports massages, Swedish massages, and massages. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a sauna, a spa tub, and a steam room.

The spa is open daily.

  • Hot stone massage
  • Swedish massage
  • Steam room in spa
  • Sports massage
  • Body treatments
  • Number of treatment rooms 6
  • Couples treatment rooms
  • Manicures and pedicures
  • Body wraps
  • Body scrubs
  • Aromatherapy treatments
  • Hydrotherapy treatments
  • Sauna in spa
  • Spa tub in spa
  • Massages
  • Facial treatments
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Accessibility

To make requests for specific accessibility needs, complete the “Special or Accessibility Requests" section of “Trip Preferences" when you book your hotel.

  • Accessible bathroom
  • Roll-in shower

Hotel Policies

Check-in

Check-in time starts at 3 PM

Check-out

Check-out time is 1 PM

Payment types

You need to know

Extra-person charges may apply and vary depending on hotel policy.

Government-issued photo identification and a credit card are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

No pets or service animals allowed

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Fees

The following fees and deposits are charged by the property at time of service, check-in, or check-out.
  • Breakfast fee: between MXN 102 and MXN 178 per person (approximately)
  • Late check-out fee: MXN 250
  • Rollaway bed fee: MXN 500 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation. No pets and no service animals are allowed at this property.

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