Ratings based on 20 Verified Reviews

They paid and stayed. We double-checked.
4.2 out of 5
100% of guests recommend
4.5 Room cleanliness
4.6 Service & staff
4.3 Room comfort
4.4 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by JOSELINE from Tx

Nice Hotel , Nice clean rooms and the best staff

Posted 29-Jan-2014
I realy likw it. Nice property in a beutifull location
4 out of 5
Recommended
for Business Travellers
by A verified traveller

This traveller left a rating score only Posted 15-Dec-2013 on Hotels.com
3 out of 5
Recommended
by A verified traveller

This traveller left a rating score only Posted 10-Dec-2013 on Hotels.com
3 out of 5
Recommended
for Everyone
by A verified traveller

This traveller left a rating score only Posted 06-Dec-2013
4 out of 5
Recommended
for Business Travellers
by Derek from Columbus, OH

Not convenient location for shopping or restaurant

Posted 18-Nov-2013 on Hotels.com
The hotel was alright, but it was not in close proximity to any shopping or restaurants. I had to take a taxi to Oxxo or Walmart and restaurants every evening.
5 out of 5
Recommended
for Business Travellers
by A verified traveller

Queretaro Crowne Plaza

Posted 18-Nov-2013 on Hotels.com
Everything was great except the location is a bit isolated.
3 out of 5
Recommended
by A verified traveller

This traveller left a rating score only Posted 04-Oct-2013 on Hotels.com
5 out of 5
Recommended
for Everyone
by A verified traveller

Crowne plaza - nice hotel great value for $.

Posted 18-Aug-2013
Pros: spacious rooms, incredible view, bathroom/room amenities (water, coffee, soaps etc.)
Cons: Lights in the bathroom took a while to "warm up", wifi was a little slow
Location: Location isn't close to the centro historico. It was a little difficult to find.
The hotel was not that close to the centre, but the breakfast was really good. The staff was friendly and helpful. The rooms were clean/spacious. The wifi was hit and miss. The pool area was nice. The gym only had machines, no weights.
5 out of 5
Recommended
for Overnight Stay Before Destination
by Wes from Houston, Tx

Excellent Hotel

Posted 29-Jul-2013 on Hotels.com
If you are booking this hotel to be close to the airport, this isn't the place. I called a week ahead of time and spoke to the hotel, they said they didn't have a shuttle. I found out once I got there, they do have a shuttle. Very disappointed in Hotels.com for the erroneous recommendation of being close to the airport. Overall, a very surprising experience, avoid the restaurant food, seems pre-prepared, service excellent. Room service menu in room doesn't match what they really have, but what they have was great. Hotel staff exceptionally good service, speak fluent English, very friendly. Shuttle van excellent, new van, was full on the way to the airport, every seat taken. Rooms are VERY modern and clean!
4 out of 5
Recommended
for Everyone
by Val from Virginia

Spectacular view

Posted 24-Jun-2013
Pros: Spectacular view.
Cons: Food prices.
Location: 15 minutes from historic center.
The hotel is a nice place to stay with a spectacular view of the city. It is close to the main square but you have to pay a taxi to go there. The food was good but quite pricey. Great place for a business conference. Not close to the airport as your website indicates.