Ratings based on 47 Verified Reviews

They paid and stayed. We double-checked.
4.5 out of 5
98% of guests recommend
4.8 Room cleanliness
4.6 Service & staff
4.6 Room comfort
4.7 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveller

Excellent experience

Posted 02-Nov-2014
We had an excellent stay. Great staff and great location. Only needs more Wi-Fi coverage
5 out of 5
Recommended
for Everyone
by A verified travellerfrom GDL MEXICO

hotel cerca del centro histórico y excelente

Posted 27-Oct-2014
Pros: TODOOOOOO
Cons: EN LO DEL INTERNET , QUE POR SU ESTRUCTURA NO LLEGABA A NINGUNA HABITACION E INCLUSO EL CELULAR TAMPOCO TENIA ACCESO
Location: DE TODO , PARA CAMINAR CON CALMA, LOS RESTAURANTE TODO MUY CERCA
excelente hotel, mejoro las expectativas que teníamos del mismo
5 out of 5
Recommended
for Couples
by A verified travellerfrom Los Angeles

Great Hotel in the heart of Downtown Queretaro

Posted 24-Oct-2014
Pros: The Casona has a lot of charm. On the outside it has the colonial feel yet on the inside the rooms are modern.
Cons: Wi fi could be improved but it is difficult being that the hotel has very thick concrete walls.
Location: Since it is in the heart of downtown it is near to all the cool restaurant, clubs and shops.
The hotel room is great and the restaurant food is excellent. There is a rooftop bar\food service at night.
5 out of 5
Recommended
for Everyone
by A verified traveller

Excelente ubicación e instalaciones

Posted 05-Oct-2014
Personal con la mejor disposición para que la estancia sea toda una experiencia. El inmueble y las habitaciones son excelentes.
5 out of 5
Recommended
for Personal Event
by CDFfrom Hermosillo

Muy bonito y excelente servicio

Posted 20-Sep-2014 on Hotels.com
El hotel está muy padre y el servicio es muy bueno. Excelente relación precio - calidad.
3 out of 5
Recommended
for Business Travellers
by Jefffrom Dallas

Charming, but Bad airconditioning/No WiFi in rooms

Posted 15-Sep-2014 on Hotels.com
This has the makings for a good boutique hotel, but despite my complaints over a year ago, they just refuse to make WiFi available inside the bedrooms, so I had to sit outside in the courtyard to access emails. This is very inconvenient and unacceptable in 2014 (I was visiting for business). Also, the airconditioning in my room did not cool the room at all. Until they fix the Wifi I will not return to this hotel.
5 out of 5
Recommended
for Personal Event
by KENJIfrom 埼玉県

素敵な内装

Posted 09-Sep-2014 on Hotels.com
二年ぶりのケレタロ訪問。前回目を付けていたので、半年前に予約。15部屋しかないホテルなので早めに予約をお勧め。土日をはさんでいたので、朝食がアメリカンブレックファーストだけでなく、ブランチまでのメキシカンビュッフェがあり、楽しめた。一つだけ残念なのは、自分の部屋ではWi-Fiの電波が弱く、パティオかレストランでないとつながりにくかった。部屋はメゾネットタイプで二階にリビング、シャワー(二つ目)・サウナ・二人用のジャグジーあり。快適でした。
5 out of 5
Recommended
by Rafael Cfrom DF

Extraordinario, simplemente

Posted 02-Sep-2014 on Hotels.com
Excelente, es lo mejor que hay de hotel en el pais. La arquitectura, comodidad, atencion, localizacion, todo, es simplemente extraordinario
5 out of 5
Recommended
by A verified traveller

This traveller left a rating score only Posted 25-Aug-2014 on Hotels.com
4 out of 5
Recommended
for Everyone
by A verified traveller

Fin de semana

Posted 24-Aug-2014
Muy bonito, fallo agua caliente en la noche pues tenia alberca privada