Ratings based on 23 Verified Reviews

They paid and stayed. We double-checked.
4.7 out of 5
96% of guests recommend
4.9 Room cleanliness
4.8 Service & staff
4.8 Room comfort
4.9 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveller

Excellent experience

Posted 02-Nov-2014
We had an excellent stay. Great staff and great location. Only needs more Wi-Fi coverage
5 out of 5
Recommended
for Couples
by A verified travellerfrom Los Angeles

Great Hotel in the heart of Downtown Queretaro

Posted 24-Oct-2014
Pros: The Casona has a lot of charm. On the outside it has the colonial feel yet on the inside the rooms are modern.
Cons: Wi fi could be improved but it is difficult being that the hotel has very thick concrete walls.
Location: Since it is in the heart of downtown it is near to all the cool restaurant, clubs and shops.
The hotel room is great and the restaurant food is excellent. There is a rooftop bar\food service at night.
5 out of 5
Recommended
for Couples
by Ricardo

This traveller left a rating score only Posted 19-Aug-2014 on Hotels.com
5 out of 5
Recommended
for Everyone
by A verified travellerfrom Mexico City

Best suite ever

Posted 30-Jun-2014
Visited "Victoria" suite and loved it. Perhaps they can improve the valet parking. They receive you with tequila, which is always nice.
5 out of 5
Recommended
for Business Travellers
by Goscfrom Michigan

Super location, great service

Posted 16-Jun-2014 on Hotels.com
The location is impossible to beat, next to many tourist attractions.The service very attentive -- eager to help right away,to provide any information. Breakfast not buffet, but very good size and relatively healthy. The room itself very clean. Quite functional (although a hair less functional then chain hotels). But hotel more than makes up with the decor, style, unique features. My only small complaints are about lack of punctuality: the breakfast was supposed to start at 7, but nobody sowed up until 7:15 and effectively the service started at 7:20. I ordered taxi to be preferably 7:30 and not later than 7:35 and the taxi did not arrive until 7:45.
5 out of 5
Recommended
for Everyone
by A verified traveller

Very nice hotel near downtown Queretaro

Posted 08-Apr-2014
Location: Good restaurants at the Plaza de Armas (Chucho el Roto and 1810, both of them high level mexican food!) La Zacatecana museum, and La Rep├║blica museum!
Everything was very good, except for the wi-fi reception which was very poor!
4 out of 5
Recommended
for Couples
by SJfrom Mexico City

Great location, amazing architecture

Posted 18-Mar-2014
Cons: Era-appropriate room furnishings.
Great location, amazing architecture, and helpful staff. We really enjoyed our stay, though the rooms were a little too "1950s" for us; the beautiful colonial architecture would have been better paired with appropriate room furnishings, but instead rooms were decorated intentionally with 1950s-style furniture. Overall, a great stay and I would consider staying there again.
5 out of 5
Recommended
for Everyone
by Seijafrom Calgary Alberta

Beautiful restored estate in old town

Posted 04-Mar-2014
Pros: The modern touches mixed in with the history of the estate was heavenly!
Cons: Not much if anything ....
Location: Situated in the center of old town Queretaro, making for lovely strolling explorations of the historic buildings, churches, museums, restaurants, bars
As peaceful and serene a boutique hotel as I have ever stayed in. Tastefully restored old mansion dating back to the 1700's ... beautifully decorated rooms, all unique. A tasty breakfast was included in the charming hotel restaurant. The courtyard was lovely to enjoy a morning coffee or an afternoon cold drink. Will return!
4 out of 5
Recommended
by Rayfrom New Mexico

Queretaro, Queretaro

Posted 25-Jan-2014 on Hotels.com
Wow. Hotel is amazing and very near to the Centro Historico. Great service and the rooms are awesome. A must stay.
4 out of 5
Recommended
by A verified traveller

Posted 30-Dec-2013 on Hotels.com
The hotel is very nice but requires better details, towels were very old and water had a big chlorine smell. Needs better pillows