Ratings based on 51 Verified Reviews

They paid and stayed. We double-checked.
4.5 out of 5
96% of guests recommend
4.8 Room cleanliness
4.6 Service & staff
4.5 Room comfort
4.7 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveller

Un buen anfitrión

Posted 03-Mar-2015
Pros: Todo
Location: De todo, hay para conocer lugares históricos, buenos restaurantes, muy bonitas tiendas, lindos jardines, etc.
Les comento que ha sido una muy buena experiencia, la calidez y amabilidad del personal del hotel, es insuperable, siempre con una sonrisa, un gentil trato, desde que te reciben el auto, cuando llegas a la recepción y cuando tienes que tratar con el personal del hotel, te sientes como en casa, hay comprensión a lo que requieras, las instalaciones muy buenas, limpias, sin malos olores, de muy buena clase l cada uno de los artículos que armonizan de tal manera que te relajan y disfrutas, fue excelente, gracias.!
5 out of 5
Recommended
for Everyone
by A verified travellerfrom Flower Mound, TX

Super Nice Hotel, in Historical Center.

Posted 16-Feb-2015
Pros: Evertything!!!!
Location: Location is excellent. You can walk around and you will find a lot of things to do and eat around!!!
The staff at the hotel is very friendly, the room and the hotel is Awesome. We will be back during the summer with the boys!!!!
1 out of 5
by A verified travellerfrom Texas

Great location but super noisy.

Posted 30-Dec-2014
Pros: Hotel looks great, spacious rooms, clean, nice staff.
Hotel looks great, spacious rooms, clean, nice staff. However, there is a rooftop party every weekend until midnight. Forget about sleep, it is even too loud to watch TV in your room. At 3:00am the clean-up crew is on the roof-top causing almost as much noise. The next night a trumpet band started playing at 10:00pm. Again a nice place, just not for sleeping at night.
5 out of 5
Recommended
for Everyone
by A verified traveller

Excellent experience

Posted 02-Nov-2014
We had an excellent stay. Great staff and great location. Only needs more Wi-Fi coverage
5 out of 5
Recommended
for Everyone
by A verified travellerfrom GDL MEXICO

hotel cerca del centro histórico y excelente

Posted 27-Oct-2014
Pros: TODOOOOOO
Cons: EN LO DEL INTERNET , QUE POR SU ESTRUCTURA NO LLEGABA A NINGUNA HABITACION E INCLUSO EL CELULAR TAMPOCO TENIA ACCESO
Location: DE TODO , PARA CAMINAR CON CALMA, LOS RESTAURANTE TODO MUY CERCA
excelente hotel, mejoro las expectativas que teníamos del mismo
5 out of 5
Recommended
for Couples
by A verified travellerfrom Los Angeles

Great Hotel in the heart of Downtown Queretaro

Posted 24-Oct-2014
Pros: The Casona has a lot of charm. On the outside it has the colonial feel yet on the inside the rooms are modern.
Cons: Wi fi could be improved but it is difficult being that the hotel has very thick concrete walls.
Location: Since it is in the heart of downtown it is near to all the cool restaurant, clubs and shops.
The hotel room is great and the restaurant food is excellent. There is a rooftop bar\food service at night.
4 out of 5
Recommended
for Business Travellers
by A verified traveller

Gracias

Posted 06-Oct-2014 on Hotels.com
Excelente hotel Ña atencion de primera vovleria a hospedarme en este hotes si fueran vacaciones familiares
5 out of 5
Recommended
for Everyone
by A verified traveller

Excelente ubicación e instalaciones

Posted 05-Oct-2014
Personal con la mejor disposición para que la estancia sea toda una experiencia. El inmueble y las habitaciones son excelentes.
5 out of 5
Recommended
for Personal Event
by CDFfrom Hermosillo

Muy bonito y excelente servicio

Posted 20-Sep-2014 on Hotels.com
El hotel está muy padre y el servicio es muy bueno. Excelente relación precio - calidad.
3 out of 5
Recommended
for Business Travellers
by Jefffrom Dallas

Charming, but Bad airconditioning/No WiFi in rooms

Posted 15-Sep-2014 on Hotels.com
This has the makings for a good boutique hotel, but despite my complaints over a year ago, they just refuse to make WiFi available inside the bedrooms, so I had to sit outside in the courtyard to access emails. This is very inconvenient and unacceptable in 2014 (I was visiting for business). Also, the airconditioning in my room did not cool the room at all. Until they fix the Wifi I will not return to this hotel.