Exterior

Reviews of Casona de la Republica Hotel Boutique & SPA

4 out of 5
Casona de la Republica Hotel Boutique & SPA
Hidalgo #4 Centro Historico, Querétaro, QRO

Reviews

9.0

Wonderful

Rating 10 - Excellent. 109 out of 167 reviews" "
Rating 8 - Good. 35 out of 167 reviews" "
Rating 6 - Okay. 14 out of 167 reviews" "
Rating 4 - Poor. 4 out of 167 reviews" "
Rating 2 - Terrible. 5 out of 167 reviews" "

9.4/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

9.2/10

Property conditions & facilities

Reviews

10/10 Excellent

william

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and friendly
Everything was fine. Very clean and friendly and helpful staff. Really nice breakfast.
Stayed 1 night in Apr 2021
Response from Vero on 26 May 2021
We hope to see you again, it is nice to know that you enjoyed your stay. Have a nice day :)

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, quiet, clean, excellent service and very good located,
Stayed 1 night in Jan 2021
Response from Verónica on 24 Jan 2021
Thank you We hope you enjoyed your stay, we hope to see you again soon. Best regards

10/10 Excellent

Monica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2020
Response from Estimada Monica on 14 Oct 2020
GRACIAS POR SU EVALUACIÓN, SEGUIREMOS MEJORANDO PARA SU BUEN SERVICIO.

10/10 Excellent

Antonio

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Mónica at the hotel was awesome, excellent service, brought me popcorn to the jacuzzi❤️
Stayed 3 nights in Jul 2020
Response from Verónica Sánchez on 22 Jul 2020
Agradecemos mucho los buenos comentarios,esperamos contar nuevamente con su presencia y que disfrute de Casona de la República y de Querétaro...deseamos que tenga un feliz retorno!!!

8/10 Good

Ronell

Liked: Property conditions & facilities, room comfort
QRO
As a gentleman I felt the overall score should be 4. I rented this place for my wife enjoyment. She rate it a 3. Location is perfect. Bed is comfortable.
Stayed 3 nights in Jun 2020
Response from Verónica on 23 Jul 2020
We Thank you very much, and we are glad to know that you did enjoy your stay,we hope to see you soon. Best regards

10/10 Excellent

Carol

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Unique
Lovely design work throughout, very amiable staff!
Stayed 2 nights in Nov 2019

8/10 Good

Bertrand

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice boutique Hotel in Historic city center
Very nice boutique hotel. Friendly staff. Good services. The AC was a bit noisy... but beside this bad point, it was a peaceful stay.
Stayed 2 nights in Aug 2019

10/10 Excellent

Diana Gabriela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2019

8/10 Good

Larry, Hudsonville, MI

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very quite and easy walking distance to historic old town
Stayed 1 night in Feb 2019

10/10 Excellent

Evan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Casona de la República
This is an incredibly beautiful place to stay. The bed was super comfortable and the room was beautiful. Very centrally located in Querétaro. I highly recommend it.
Stayed 1 night in Apr 2019
Response from Casona de la República on 12 Apr 2019
Dear guest. Thank you for giving us a rating and for recommending our hotel to other travelers. I am sure that all our hotel staff enjoyed attending to your needs as much as you enjoyed your stay. We hope to have the opportunity to receive you as a guest at our hotel. Have an excellent day, greetings.

6/10 Okay

Verified traveller

Travelled with partner
Disliked: Amenities
Would have liked at least 2 more towels in the room. One of the walls in the room looked like they were repainting it.
Stayed 2 nights in Mar 2019
Response from Casona de la República on 5 Apr 2019
Dear guest. Thank you for taking the time to provide us with an assessment of your stay. We regret to know that your stay did not meet expectations. We will send your comments to the personnel involved and we will take your comments into account in order to improve our service. We hope you give us another opportunity to show you that we have improved. Greetings.

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful architecture with open central courtyard. Spacious rooms. Friendly staff.
Stayed 2 nights in Feb 2019
Response from Juan José Ayala on 21 Feb 2019
Muchas Gracias por su preferencia!!

10/10 Excellent

Verified traveller

Stayed 1 night in Feb 2019
Response from Casona de la República on 1 May 2019
Estimado huésped. Gracias por otorgarnos una calificación. Estoy seguro de que todo nuestro personal del hotel disfrutó atendiendo a sus necesidades tanto como usted haya disfrutado de su estancia. Esperamos volver a tener la oportunidad de recibirlo como invitado en nuestro hotel. Que tenga un excelente día, saludos.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Feb 2019

10/10 Excellent

Sofia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A wonderful experience
A gem of a boutique hotel; all employees did their best to help us have a wonderful first visit to Queretaro. The location was perfect to walk and learn about the history. The city was spotless and safety was not an issue. We were 6 people, from Canada, Mexico, Germany ... all were very pleased and we would stay at the Casona again. Order mexican breakfast!!!
Stayed 2 nights in Feb 2019
Response from Juan Jose Ayala on 12 Feb 2019
Thanks a lot!! Best Regards

4/10 Poor

Verified traveller

Disliked: Property conditions & facilities, room comfort
The room I got from them it didn’t have air exhaust for the bathroom and all the humidity gets in the rest of the room, the AC didn’t have a remote control, ask for one and the staff didn’t have an extra one and they offered a fan... and then they asked me if I wanted to move to an upgraded room for $650(42USD) mexican pesos more, like if it was my problem the AC didn’t have a remote control, they showed me the other room and I took the remote control from there, to find out the AC in the room, didn’t work, it was a fan, it didn’t blow out cold air. The bed was too firm and didn’t have a good night of sleep. Parking was a hustle, they expected me to go around the block again for the valet parking staff to return and pick up. Won’t be coming here again for the $160 I paid for the night, it wasn’t worth it.
Stayed 1 night in Nov 2018
Response from Casona de la República on 9 Nov 2018
Espero nos brindes nuevamente la oportunidad de volver a atenderte y recibirte de una mejor manera!!! Saludos y una sincera disculpa

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2018
Response from Servicio al Cliente Casona de la Republica Hotel on 26 Oct 2018
Estimado huésped. Gracias por su comentario y por haber elegido nuestro hotel. Estamos felices de que haya disfrutado de su estancia con nosotros y esperamos volver a tener la oportunidad de recibirlo en nuestro hotel. Que tenga un excelente día, saludos.

6/10 Okay

Verified traveller

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Oct 2018
Response from Servicio al Cliente Casona de la Republica Hotel on 25 Oct 2018
Estimado huésped. Gracias por su comentario y por haber elegido nuestro hotel. Esperamos volver a tener la oportunidad de recibirlo en nuestro hotel. Que tenga un excelente día, saludos.

10/10 Excellent

Ibrahim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel
Very friendly staff. Very large rooms. And well located in the city center
Stayed 2 nights in Sep 2018
Response from Servicio al Cliente Casona de la Republica Hotel on 12 Oct 2018
Dear guest. Thank you for your comment and for choosing our hotel. We are happy that you enjoyed your stay with us and we hope to have the opportunity to receive you again at our hotel. Have an excellent day, regards.

10/10 Excellent

Brianda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everyone was amazing. The hotel itself is absolutely stunning. Will definitely come back.
Stayed 1 night in Jun 2018
Response from Servicio al Cliente Casona de la Republica Hotel on 14 Jul 2018
Dear guest. Thank you for your comment and for choosing our hotel. We are happy that you enjoyed your stay with us and we hope to have the opportunity to receive you again at our hotel. Have an excellent day, regards.

10/10 Excellent

Mr. HU, Austin, Texas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Within walking distance to main square
Very nice hotel, staff is excellent, room we stayed in is the Abasolo, very nice old Mexico great hacienda feel. Great old city view from the rooftop patio. Surely there must be some great history of this great old Casona nicely updated keeping the old essence. They have a breakfast included everyday until 12 noon. Only drawback is no restaurant for dinner.
Stayed 2 nights in Apr 2018
Response from Servicio al Cliente Casona de la Republica Hotel on 30 Apr 2018
Dear guest. We appreciate your comments about our hotel. It makes us proud to meet the needs of our customers in the best way we can. We hope to have the opportunity to receive you as a guest at our hotel. Have an excellent day, regards.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2018
Response from Servicio al Cliente Casona de la Republica Hotel on 11 Apr 2018
Estimado huésped, gracias por sus comentarios y valoración de su estancia con nosotros. Esperamos volver a tener la oportunidad de recibirlo de nuevo en nuestro hotel. Que tenga excelente día, saludos.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2018

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Nice Hotel great location
I stayed in the Presidential Suite and didn't spend to much time in the room. When i walked in the room it smelled like pesticides. The room looked clean. Place looked nice. It was just weird when checking out they had to go back to the room to check if everything was ok. Like they had to make sure I hadn't broken or stolen something. Just wondering why when they have my credit card information. I guess I'm not used to that, they don't usually do that at other hotels where I have stayed.
Stayed 1 night in Jan 2018

10/10 Excellent

Min

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cute hotel in city center
Amazing stay at the hotel. Very attentive staff, beautiful grounds and rooftop, nicely decorated rooms, comfortable, and great location. Wish the rooms could be a bit cooler and for the rooftop to be utilized a bit more besides planned events (great view during the day and night!).

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Hotel close to city center
We stayed here for 3 nights in January (Victoria Room) and were very pleased with the hotel. It is located 1 block from the city center and very convenient. The room was quite large with a loft that contained a Jacuzzi. It was a very nice hotel with very friendly staff. Because it was off season, it seemed like we had the hotel to ourselves.

10/10 Excellent

Paulo, Ojai, CA USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful antique
I loved everything about this place. It is centrally located in the heart of Queretaro, with easy access to all the important museums, sights and strolls.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Unique experience
This is the first time that I stay in a boutique hotel. We were very pleased with the hotel facilities and our room. The hotel is beautiful and it is very well located in downtown Queretaro.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Good memory in QRO but better improving things
Everything was great but several things to be fixed. 1. wifi: too slow and not available sometimes 2. soundproof: my room was great but my partner had horrible noise every night from the upper floor because there was a party. And it came directly to my partner room. 3. a bit cold during night Dec.: no heater Thanks to J.J., O., F. and Fer.(for the delicious cup-cake). Most of them able to speak English quiet well and well-explained me about the city. I wanna go back to the hotel in the next time to QRO with the very good location. It was the top. I could felt the old QRO stylish house.

6/10 Okay

Chris, Canada

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel, just the wrong area.
The staff was excellent!!! I didn't stay there long, as I got in late and left early. There is only two things I didn't like about this hotel. First was the smell from the bathroom. Even with the drain cover it was horrible. The other was all the homeless sleeping right outside the hotel (30+). I know this wasn't the hotels fault.

4/10 Poor

RBC, Az

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Next to the main plaza
Very low quality amenities, no room service after 10 pm, no gym, poor reception on tv, the safety box in the room didn't work, the staff can't give you directions on anything

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A beautiful hotel close to everything you want to do/see in the centro area. Quite, clean and luxurious!

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel downtown
The rooms and the facilities are exceptional. Excellent rooms and beds. The breakfas does not represent the quality of the hotel. It is pretty dissapointing.

6/10 Okay

Jose, Fort Worth, TX

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Almost
WiFi issue through out my stay. Beautiful hotel and rooms but when you are traveling for business, you got to have WiFi.

10/10 Excellent

ANTONIO, San Diego

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great little romantic hotel.
Got there before the room was ready, but got offered a couple of shots of tequila, and got all the info from around the hotel, by the time we had all the info maps and a plan our republica suite was ready. And what a beautiful room it was, clean, well illuminated, with a lot of care taken for ever detail. Everybody very helpful and overall nice.

10/10 Excellent

Scott C, Mexico City

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Spectacular Rooms
Amazing romantic getaway. The hotel restaurant does close early (11pm) so no late night orders, but overall fantastic service

8/10 Good

Bene, Metepec

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Greate Place
The hotel it is very well situated at 3 blocks (250 yards) from Downtown, but far enough from the noise of the crowded streets. Very big rooms, every thing it is spotless and nice big comfortable beds and pillows. Staff was very flexible with a change in my reservation.

10/10 Excellent

Cecilia, Flower Mound, TX

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super Nice Hotel, in Historical Center.
The staff at the hotel is very friendly, the room and the hotel is Awesome. We will be back during the summer with the boys!!!!

10/10 Excellent

Tulio, San Rafael, CA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful place for business or vacation.
Beautiful, Beautiful Hotel Boutique. I stayed here for a few business days and returned a few days later for some site seeing and relax time. Both rooms had their own charm, so it is a bit hard to decide which I liked better. The staff were friendly and helped me out with anything I needed. The lovely details given to the hotel (inside and outside my room) were delightful. The rooms were large and the beds were comfy. I wish I had the time to treat myself to the spa. I have only been back into the states for a few days and I have recommended this hotel to my friends. The hotel is situated in the historic area and it is walking distance to plenty of restaurants, running path near the river, close to a gym and many shopping areas.

8/10 Good

Federico, Monterrey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
Great stay, fantastic boutique hotel. near the city landmarks, near great restaurants... there are some minor details, like they said breakfast start at 7, but really started at 7:30 and we had to catch a plane. also, the hotel is so beautiful, it would be nice if they had a nice bar to chill out at the hotel, they had it, but it was closed.

2/10 Terrible

D, Texas

Liked: Cleanliness, staff & service, property conditions & facilities
Great location but super noisy.
Hotel looks great, spacious rooms, clean, nice staff. However, there is a rooftop party every weekend until midnight. Forget about sleep, it is even too loud to watch TV in your room. At 3:00am the clean-up crew is on the roof-top causing almost as much noise. The next night a trumpet band started playing at 10:00pm. Again a nice place, just not for sleeping at night.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent experience
We had an excellent stay. Great staff and great location. Only needs more Wi-Fi coverage

10/10 Excellent

Don, Los Angeles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Hotel in the heart of Downtown Queretaro
The hotel room is great and the restaurant food is excellent. There is a rooftop bar\food service at night.

6/10 Okay

Jeff, Dallas

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Charming, but Bad airconditioning/No WiFi in rooms
This has the makings for a good boutique hotel, but despite my complaints over a year ago, they just refuse to make WiFi available inside the bedrooms, so I had to sit outside in the courtyard to access emails. This is very inconvenient and unacceptable in 2014 (I was visiting for business). Also, the airconditioning in my room did not cool the room at all. Until they fix the Wifi I will not return to this hotel.

10/10 Excellent

Ricardo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Angel Chavez, Mexico City

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best suite ever
Visited "Victoria" suite and loved it. Perhaps they can improve the valet parking. They receive you with tequila, which is always nice.

10/10 Excellent

Gosc, Michigan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super location, great service
The location is impossible to beat, next to many tourist attractions.The service very attentive -- eager to help right away,to provide any information. Breakfast not buffet, but very good size and relatively healthy. The room itself very clean. Quite functional (although a hair less functional then chain hotels). But hotel more than makes up with the decor, style, unique features. My only small complaints are about lack of punctuality: the breakfast was supposed to start at 7, but nobody sowed up until 7:15 and effectively the service started at 7:20. I ordered taxi to be preferably 7:30 and not later than 7:35 and the taxi did not arrive until 7:45.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice hotel near downtown Queretaro
Everything was very good, except for the wi-fi reception which was very poor!

8/10 Good

SJ, 東京都

Liked: Cleanliness, staff & service, property conditions & facilities
Great location, amazing architecture
Great location, amazing architecture, and helpful staff. We really enjoyed our stay, though the rooms were a little too "1950s" for us; the beautiful colonial architecture would have been better paired with appropriate room furnishings, but instead rooms were decorated intentionally with 1950s-style furniture. Overall, a great stay and I would consider staying there again.