I BOOKED THIS PLACE WITH BREAKFAST INCLUDED THEN I FOUND OUT THAT "EUROPEAN PLAN" HERE MEANS NO BREAKFAST??? THE STAFF DEFENDED THE HOTEL POSITION WITCH IS GOOD BUT I WAS RIGHT IN MY PETITION.. THEY DON'T REALLY HAVE THE CONTINENTAL BREAKFAST BUT THEY HAVE BREAKFAST BUFFET WITCH IS HIGH COST BUT THE BEST BREAKFAST BUFFET I HAVE EVER SEEN...
FERNANDO from CHICAGO
Downtown Queretaro is 3 km (less than 2 mi) from this hotel; Alameda Central and Plaza de Armas are both a block …More
We were very impressed with customer service. It was very accommodating and we had a great meal as well as great service from the wait staff at the restaurant. I had a bit of inconvenience with my room key but it was solved by the manager. we were so happy with the complementary WiFi and parking
Jesus from Sycamore, IL
If you are looking for lodging in a hotel that has the support of an unstoppable brand with irresistible personality a warm …More
Being in a different country and culture can be intimidating. Our experience in Queretaro has made us want to return again. We had the most delightful stay at this hotel. Our rooms were always tended to, the hotel staff was VERY helpful and accommodating, the food was wonderful and the location was perfect for what we were needing.
A beautiful boutique hotel very close to the central plazas, but on a quiet street. Lovely decor and setting. Very helpful staff with good to moderate English skills; very forgiving of inept Spanish. Clean and tidy throughout. Very good meals; good portion size too.
Would definitely stay there again and highly recommend.
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