Ratings based on 74 Verified Reviews

They paid and stayed. We double-checked.
4.2 out of 5
88% of guests recommend
4.6 Room cleanliness
4.3 Service & staff
4.3 Room comfort
4.3 Hotel condition
They paid and stayed.
We double-checked.
2 out of 5
by A verified travellerfrom Canada

Poorly managed, does not live up to 4 or 5 stars

Posted 17-Feb-2015
Pros: Building, pool.
Cons: Service. Restaurant. Cleanliness. Management.
Stunning location, but does not live up to its potential or price. Seems poorly managed. It feels like the staff have never worked in a hotel before. Rooms were not clean and missing basic items. Room service came without napkins - twice - at the restaurant too. The decor was lovely minimalist - but too minimalist....as though they ran out of money to furnish properly. Elevator was broken. The beds were so hard I woke up with my arm asleep every morning. Wifi was down all the time. The restaurant had great pizza, but the rest of the food was horrible. Don't be fooled by the 'our chef is Italian'.....pasta so overcooked it fell apart in your fork. Other meals unidentifiable. Over an hour to get the bill after asking 4 times...finally stormed up to the bar to get it, and I still had to wait 20 more minutes. Such a shame. The building and pools are beautiful....so much potential.
3 out of 5
by A verified traveller

Posted 09-Feb-2015
The hotel is between Quepos and Manuel Antonio National Park, but too far to walk to either. It is perched on top of a ridge with a view to the north. There is no view of the sunset to the west. It has a nice pool but to get to the beach you have to go down a steep, rocky hill. Although I was given a ticket to get a towel there, no one from the hotel was at the beach. The room was clean but the chairs on the balcony and in the room were quite uncomfortable. There was a louvered door on the bathroom that made privacy non-existent. The restaurant food was so-so.
5 out of 5
Recommended
for Everyone
by A verified traveller

Best in Quepos

Posted 24-Nov-2014
Very nice hotel with exc people and the best serivice ever.
5 out of 5
Recommended
for Everyone
by A verified traveller

Great hotel amazing staff!!!

Posted 17-Nov-2014
Beautiful hotel, clean and comfortable rooms, nice view. Amazing staff!!
5 out of 5
Recommended
for Couples
by A verified travellerfrom Belgium

Very nice hotel in a great environment

Posted 06-Oct-2014
Pros: rooms, restaurant, french, spanish and english speaking .
Cons: The breakfast is very good butr a little poor . The buffet would be increased
Location: Hotel is far away ( 1km) of the main street and on a hill ). Beach near the hotel is not so nice as in Manuel Antonio
two nigths in this fabulous hotel . All is very clean and plaisant . Swimming pool , restaurant, rooms, View sight to the jungle with the sea in rear ... Very nice
4 out of 5
Recommended
for Couples
by Simone

This traveller left a rating score only Posted 11-Aug-2014 on Hotels.com
3 out of 5
Recommended
for Everyone
by A verified traveller

Posted 03-Aug-2014
Friendly staff, nice facilities. Trying a little hard to be swanky.. For example, they don't offer tap water or inexpensive bottled so be prepared to spend $10 on a bottle of voss.
5 out of 5
Recommended
for Everyone
by luis gomezfrom bogota

Surprising hotel

Posted 24-Jun-2014
I was not sure about booking this hotel because it did not belong to any chain but it was amazing. 100% recommended
4 out of 5
Recommended
for Couples
by A verified traveller

Posted 18-Jun-2014
I would characterize the staff as being appropriately attentive but lacking friendliness and/or warmth. There was a lack of interest in going above and beyond to assist us with questions.
5 out of 5
Recommended
for Everyone
by A verified traveller

Excellent service

Posted 20-May-2014
Very clean, excellent service and the staff was always very helpful