Heritage Queenstown (Queenstown, New Zealand)

Rooms & Rates

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Room type

Deluxe room


		1 king2 queen1 trundleCotton linens and triple sheeting. Sofa bed. Balcony with view of the garden and courtyard. Desk. CD player. Television with satellite channels, VCR, and pay movies. Wired Internet access (surcharge). In-room safe. Refrigerator and minibar. Ensuite bathroom with separate bathtub and shower. Bath amenities include hair dryer and complimentary toiletries. Bathrobes. Rollaway bed available. Non-Smoking.

Studio Suite


1 king2 single1 sleeper sofaCotton linens and triple sheeting. Sofa bed. 51 square meters. Balcony. Desk. CD player. Television with satellite channels, DVD player, and pay movies. Wired Internet access (surcharge). In-room safe. Private kitchenette with refrigerator, stovetop, microwave, and dishwasher. Ensuite bathroom with separate bathtub and shower. Bath amenities include hair dryer and complimentary toiletries. Bathrobes. Washer and dryer. Non-Smoking.

Forest View Villa


		1 king1 queen2 singleSelect Comfort mattress with cotton linens and triple sheeting. Sofa bed. View of the garden from patio. Separate sitting and dining areas. Fireplace. Desk. CD player. Television with satellite channels, DVD player, and pay movies. Wired Internet access (surcharge). In-room safe. Private kitchen with full-sized refrigerator/freezer, stovetop, microwave, and dishwasher. Ensuite bathroom with separate bathtub and shower. Bath amenities include hair dryer and complimentary toiletries. Second bathroom. Bathrobes. Washer and dryer. Non-Smoking.

Lake View Deluxe Room


1 king2 singleCotton linens. Sofa bed. Balcony with view of the mountains and lake. Desk. CD player. Television with satellite channels, VCR, and pay movies. Wired Internet access (surcharge). In-room safe. Refrigerator and minibar. Ensuite bathroom with separate bathtub and shower. Bath amenities include hair dryer and complimentary toiletries. Bathrobes. Non-Smoking.

Lake View Villa


2 queen2 singlePillowtop mattress with cotton linens and triple sheeting. Sofa bed. View of the mountains and lake from patio. Separate sitting and dining areas. Fireplace. Desk. CD player. Television with satellite channels, DVD player, and pay movies. Wired Internet access (surcharge). In-room safe. Private kitchen with full-sized refrigerator/freezer, stovetop, microwave, and dishwasher. Ensuite bathroom with separate bathtub and shower. Bath amenities include hair dryer and complimentary toiletries. Second bathroom. Bathrobes. Washer and dryer. Non-Smoking.

Two Bedroom Suite


2 king4 single1 sleeper sofa1 king and 2 singleCotton linens and triple sheeting. Sofa bed. 102 square meters. Balcony. Separate dining area. Desk. CD player. Television with satellite channels, DVD player, and pay movies. Wired Internet access (surcharge). In-room safe. Private kitchenette with refrigerator, stovetop, microwave, and dishwasher. Ensuite bathroom with separate bathtub and shower. Bath amenities include hair dryer and complimentary toiletries. Bathrobes. Washer and dryer. Non-Smoking.

Lake View Two Bedroom Suite


2 king4 single1 sleeper sofa1 king and 2 singlePillowtop mattress with cotton linens and triple sheeting. Sofa bed. Balcony with view of the mountains and lake. Desk. CD player. Television with satellite channels, DVD player, and pay movies. Wired Internet access (surcharge). In-room safe. Private kitchenette with refrigerator, stovetop, microwave, and dishwasher. Ensuite bathroom with separate bathtub and shower. Bath amenities include hair dryer and complimentary toiletries. Bathrobes. Washer and dryer. Non-Smoking.

Lake View Studio Suite


		1 king2 single1 sleeper sofaCotton linens. Sofa bed. 51 square meters. Balcony with view of the mountains and lake. Desk. CD player. Television with satellite channels, DVD player, and pay movies. Wired Internet access (surcharge). In-room safe. Private kitchenette with refrigerator, stovetop, microwave, and dishwasher. Ensuite bathroom with separate bathtub and shower. Bath amenities include hair dryer and complimentary toiletries. Bathrobes. Washer and dryer. Non-Smoking.

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Hotel Policies & Fees

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

Know Before You Go

There are no room charges for children 4 years old and younger who occupy the same room as their parents or guardians, using existing bedding.

Policies

Pets not allowed
Check-in time starts at 2 PM
Check-out time is 10 AM

Fees

The following fees and deposits are charged by the property at time of service, check-in, or check-out.
- Deposit: NZD 50 per night
- Fee for high-speed Internet (wired) in business center: NZD 5 (rates may vary)
- Fee for in-room high-speed Internet (wired): NZD 29.90 (for 24 hours, rates may vary)
- Buffet breakfast fee: NZD 29 per person (approximate amount)
- Rollaway bed fee: NZD 40 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Accessibility Options

Accessible path of travel
Accessible bathroom
Roll-in shower

Handicapped parking
In-room accessibility

Property Amenities

Spa tub
Spa services on site
Complimentary newspapers in lobby
Fitness facilities
Air-conditioned public areas
Fireplace in lobby
Bar/lounge
Restaurant(s) in hotel
Room service (24 hours)
Breakfast available (surcharge)
Airport transportation (surcharge)
Multiple large conference rooms
Event catering
Banquet facilities
Medical assistance available
Audio-visual equipment
Photocopy machines
Fax machine
Elevator/lift
Safe-deposit box at front desk
24-hour front desk
Multilingual staff
Porter/bellhop
Dry cleaning/laundry service
Currency exchange
Babysitting or child care
Laundry facilities
Ski storage
Patio
Exhibit space
Garden
Concierge desk
Express check-in

Tennis on site
One meeting/conference room
Luggage storage
Business center
Swimming pool - indoor
Gift shops or newsstand
Tour assistance
Massage - spa treatment room(s)
Multiple small meeting rooms
Sauna
Secretarial services
Barbecue grill(s)
Wedding services
Health club
Designated smoking areas
Beach/pool umbrellas
Tours/ticket assistance
Wireless (high-speed) Internet access - surcharge
Wired (high-speed) Internet access - surcharge
Library
Parking (free)
Secure parking
Area shuttle (complimentary)
24-hour business center
Meeting facilities size (meters) - 286
Number of meeting/conference rooms - 4
Self parking
Suitable for children
Swimming pool - outdoor
Television in lobby
Umbrella
Wheelchair accessible

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Rooms

Guest accommodations at Heritage Queenstown offer a variety of views, including lake, mountain and forest. Most rooms have private balconies, with all rooms containing minibars, robes, radiant heating, wireless and broadband connections (fees apply) and in-room safes. Televisions come with cable/satellite channels and pay movies. Bathrooms include, bathrobes, manuka branded toiletries, heated towel rails and separate bath and showers. Additionally, rooms include complimentary newspapers (on request) and coffee/tea making facilities. In-room massages and wake-up calls can also be booked.

Room Amenities

Cable/satellite television channels
Pay movies
Balcony
Direct-dial phone
Minibar
Coffee/tea maker
Wake-up calls
Turndown service
In-room massage available
Bathrobes
Complimentary toiletries
Hair dryer
Sofa bed

In-room childcare (surcharge)
Electronic/magnetic keys
Wired high-speed Internet access (surcharge)
Clock radio
Desk
Window opens
Cribs (infant beds) available
Iron/ironing board
In-room safe
Blackout drapes/curtains
Complimentary newspaper
Climate control
Daily housekeeping

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Dining

Heritage Queenstown has a restaurant on site. 24-hour room service is available.

Recreation

Golfing nearby
Golf - miniature nearby
Snowboarding nearby
Skiing - downhill nearby
Ice skating nearby
Snowshoeing nearby
Boat launch nearby
Boating nearby
Rowing or canoeing nearby
Kayaking nearby
Sailing nearby
Rafting nearby
Running track/path nearby
Sports center nearby
Mountain biking nearby
Hiking/biking trails nearby
Bicycle rentals nearby

Scooter/moped rentals nearby
Horse riding/rental nearby
Skydiving nearby
Parasailing nearby
Helicopter/airplane tours nearby
Bird watching nearby
Fishing nearby
Playground nearby
Ecotours nearby
Bungee jumping nearby
Snowboard park nearby
Ski lessons available nearby
Ski equipment rental shops nearby
Swimming on site
Tennis on site
Segway rental/tour nearby

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Spa

Body treatments

Facial treatments

National Rating

Official New Zealand Rating provided by Qualmark®

Qualmark® assigns an official star rating for accommodations in New Zealand. This Hotel property is rated 4 star plus and is displayed on this page as 4.5 stars.

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Verified Reviews: All guest reviews are verified as submitted by our customers and reflect their stay at Heritage Queenstown

4.3

out of 5

avg. guest rating

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Showing 1 - 10 results (of 32) · See more Heritage Queenstown reviews

A Traveller from Auckland

4.0

out of 5

“Good value”

Travelling with a 12 year old and a 9 year old we got the 2 bedroom suite (which is two single room suites joined together). Plenty of room, huge bed. A little bit old-fashioned now (e.g. not flat screen TV :) . Nice pool & spa, great breakfast deals when we were there. Free fares on the (public) bus into town which was always on time. Considering the cost was not much more than a basic motel suite it was really good value - though that was probably influenced by us being there in 'shoulder' season.

Family-friendly activities

Would recommend Ziptrek as a great family activity. Quite expensive, but really good fun.

Manish from Australia

4.0

out of 5

“Good”

Nice hotel

Tracy S from Opunake

5.0

out of 5

“Wonderful Place, Exceptional Views.”

Fantastic place to stay, great price, great service, excellent rooms.

Area recommendations

All surrounding areas are stunning. Arrowtown was beautiful and quaint. Shotover jet was awesome.

A Traveller from Auckland, New Zealand

1.0

out of 5

“Not Impressed should be 3 Stars then 4.5 Stars”

On the Plus side - the hotel has a classique designed surrounded by amazing views which attracted me to stay there. On the Minus side - the hotel is very old, should be 3 Stars rather than 4.5 Stars, the room is very outdated, the bed is old and most of old considering it is Winter there, the room is extremely cold. Also the whole hotel would smell when someone cooking in the kitchen, very annoying when you woke up in the morning smelling a burning toast or bacon. What appears in the photo doesn't reflect the reality of the hotel? I wouldn't be back to this place again, there are plenty other good hotels near Queenstown.

Area recommendations

Queenstown is the best part of NZ, everywhere is recommended.

Marcelo C from Piracicaba, SP, Brasil

5.0

out of 5

“nice hotel”

Everything was fine, excellent option for a good price.

Tracy A from Auckland, NZ

4.0

out of 5

“Would go back tomorrow”

The Heritage was wonderful and is a breath taking location. Very easy to get around and public transport was great. Totally wonderful location, plenty to do even with young kids (5 & 7) and the people are very welcoming. Fabulous restaurants and most accommodated for the Kids especially The Ballarat Trading Co & Lone Star.

Area recommendations

Go to Wanaka, Arrowtown, any of the Ski Fields, we went to Coronet, which was fabulos because you didn't have to pay to get on to the learner slops. The only cost was when you wanted to start using the chair lift. Milford Sound was a fantastic (we drove which was a little long with a 5 & 7 yr old but they survived) and the scenery breathtaking. The vineyard tours are fantastic we really enjoyed the Gibbston Valley Wine Cave Tour and the wines a fabulous too.

When to go

Winter is stunning and not as cold as you would expect.

Getting around

Public transport is great for around town & ski fields but if you want to venture further definately hire a car.

Dining

The Flame Bar & Grill fabulous Seafood Platter. Lone Star great for kids but huge meals.

A Traveller from Australia

4.0

out of 5

“Was good but make sure you pay for the lake view!!”

Was a really nice hotel. Good rooms, make sure you get lake view otherwise will be looking at the road and have to deal with traffic noise. Pool, spa, bus into town was great as hotel is not located really close to town.

Area recommendations

Queenstown is amazing!!

A Traveller from Australia

1.0

out of 5

“Not impressed!”

We arrived with high expectations of this 4.5 star hotel, only to be instantly disappointed! I would rate this hotel a 3 star at the very best - the rooms are extremely tired and in desperate need of a facelift. The hallway to our room smelt stale, not pleasant at all! We picked this hotel because of it's good write up on it's OWN website, but we wish we reviewed some previous guests comments prior to booking (there seems to be many out there who share the same opinion as us). There are other hotels in Queenstown which are much nicer for the same price or less which look much more like a 4.5 star hotel should i.e. Peppers Beacon, Rydges & Crown. I'd highly recommend looking at these places prior to considering The Heritage, it just isn't worth the money or the 4.5 star rating!

Area recommendations

Anywhere in the main town - Queenstown

A Traveller from Kazakhstan

5.0

out of 5

“Great price quiet hotel”

easy check in and check out, very clean rooms, excellent condition, basement car parking. hotel is approx 600m - 800m to centre of queenstown, cosy bar with fire, large clean bathrooms with fine selection of soap and shampoo best selection we have seen in a hotel. recommend Heritage to anyone who likes peace and quiet.

A Traveller from Australia

4.0

out of 5

“Sneaky King size room”

The hotel its self was great. We had a one bedroom unit. The only thing that i didnt like about it was the fact they attached two single bed to make the King bed. It was quite uncomfortable as the beds moved apart. But apart from that very nice hotel.

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Showing 1 - 10 results (of 32) · See more Heritage Queenstown reviews

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