Ratings based on 370 Verified Reviews

They paid and stayed. We double-checked.
4.1 out of 5
91% of guests recommend
4.4 Room cleanliness
4.2 Service & staff
4.3 Room comfort
4.4 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveller from Chicago, IL

Very friendly

Posted 19-Sep-2014
Staff was great, hotel was easy to get to, would stay here again for sure.
2 out of 5
by A verified traveller from Seattle, WA

OK hotel with industrial neighbors

Posted 08-Sep-2014
Pros: Rooms were in good condition and well maintained. Breakfast and parking included.
Cons: Parking is insufficient. If you arrive late in the evening, you end up parking in the street.
Location: Close to the highway. Immediate neighborhood is pretty much industrial; nothing to do. Handful of decent restaurants nearby.
If you reserve through Expedia and you absolutely need a double room with two beds it is not guaranteed. We arrived and found that the only room available for the night was a room with a king size bed. The following morning we had to change rooms. We got an apology but we also got $20/night ( taxes) added to our prepaid bill.
Comment from Hotel Management
15-Sep-2014 by Front Desk Manager, Hotel Management
Thank you for your feedback. If you booked a standard room, this is not a specific room type. A room will be assigned to you at check-in based on availability. If you requested two beds but booked a standard room, two beds are not guaranteed as the hotel may already be sold out on two beds. Possible fees do apply when changing a standard room reservation to two double beds. The hotel will never change your guaranteed booked room type at check-in to a different room type without guest's consent.
5 out of 5
Recommended
for Everyone
by A verified traveller

Nice hotel - close to family that we were visiting

Posted 01-Sep-2014
Good experience, clean, good breakfast, and parking.
4 out of 5
Recommended
for Everyone
by A verified traveller from ontario canada

Amazing staff. Very friendly, and helpful.

Posted 22-Aug-2014
Pros: Amazing people. Very friendly. Free parking
Location: The M train into Rockefeller Centre in Manhattan is only a short shuttle ride away (free). 25 minute subway ride was very convenient.
The hotel was very nice but overall, it's the people that deserve credit because they were outstanding in being kind and considerate. We thoroughly enjoyed our stay and will return. The M train into Rockefeller Centre in Manhattan is only a short shuttle ride away (free). 25 minute subway ride was very convenient. Free parking at hotel too. Excellent free hot breakfast.
5 out of 5
Recommended
for Everyone
by A verified traveller from New York, NY

Very nice hotel

Posted 01-Jul-2014
I was getting married at a venue close to this hotel and just needed somewhere to change and come back to at the end of the night. The hotel surprised me how clean and up to date it was. The walls were a little thin, you could hear everything going on in the rooms next door, but that's expected in a hotel. The stay was excellent and very comfortable.
4 out of 5
Recommended
for Everyone
by A verified traveller

Nice Hotel and good location

Posted 18-Jun-2014
Pros: The location of the hotel and the communication with the rest of the city
Cons: It would be formidable that they could provide at certain times a transport to Manhattan.
Location: It is good
Pleasant experience and also good attention. This hotel can be recommended for its cleanliness, excellent breakfast and quiet.
4 out of 5
Recommended
for Families
by A verified traveller

This traveller left a rating score only Posted 17-Jun-2014 on Hotels.com
4 out of 5
Recommended
by A verified traveller

This traveller left a rating score only Posted 12-Jun-2014 on Hotels.com
5 out of 5
Recommended
by A verified traveller

This traveller left a rating score only Posted 10-Jun-2014 on Hotels.com
4 out of 5
Recommended
by A verified traveller

Posted 09-Jun-2014 on Hotels.com
staff was very friendly and helpful the room for cleaning