"Perfect in every way"
This was the first time I've traveled away from North America, so maybe I was just in euphoria - but the whole experience was perfect. The staff was extremely nice and easy to talk to, especially those at the restaurant (which was a cute open air room). The servers were cutely dressed, polite, and so helpful. On our last day, we were getting picked up to go to the airport at 7am so we went to the lobby to drop off our key - and even though the breakfast (which is included) doesn't start until 7:30am - they offered without being asked to make us box to go, which included warm breads, freshly hard boiled eggs, butters, and jams. To me, that was above and beyond. Also, being our first time out of the Americas, we didn't have a proper electrical converter, so when we asked the front desk where to get one, they loaned us one for our entire stay. Of course, we bought one later - but it was like automatic for them to help. The shuttle service was easy to use to go to town. The front staff made scheduling a tour simple. The driver they arranged for our airport drop off (and who did our tour) was extremely friendly and acted as a tour guide. And, the setting was like magic - with the rice paddies hosting ducks, nice landscaping, clean pool, and a couple monkeys hopping on the outskirts. And the food was great, even the breakfast that was included Even the other guests from abroad seemed to be exceptionally friendly. Anyway, don't think twice - go ahead with this lovely hotel.
Traveller from Seattle, WA