Ratings based on 602 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
85% of guests recommend
4.5 Room cleanliness
4.2 Service & staff
4.5 Room comfort
4.5 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Families
by A verified travellerfrom New York

Nice hotel and close to beach

Posted 24-Dec-2014
Nice and clean hotel for family vacation But It is hard to reservation restaurant
5 out of 5
Recommended
for Everyone
by A verified travellerfrom atl. Ga.

Nice beach view from resort

Posted 23-Dec-2014
We loved being able to relax by the pool and the beach. We did not have to think about food or drinks since it was all inclusive. The food was good and always there when we wanted it. I would come back to this hotel! We had so much fun!
5 out of 5
Recommended
for Everyone
by A verified travellerfrom t

Great hotel right on the beach

Posted 20-Dec-2014
The Royal Service at this hotel is excellent with reserved cabanas, special pools, and exclusive restaurant.
3 out of 5
by A verified travellerfrom cleveland

Overall good, clean hotel with amazing beach.

Posted 20-Dec-2014
I overall had a lovely vacation. This hotel is beautiful and impeccably cleaned. All the staff were friendly and kind. I probably wouldn't stay here again mostly because the food was very disappointing especially the Mexican restaurant. I seriously would've enjoyed a seven layer Taco Bell burrito waaaay more than what we were served there. I was very disappointed. Got sick of the buffet pretty quick ( that is the only breakfast and lunch option if u are not royal service). And another thing, I really felt like a bottom dweller for not being royal service guests. If you are considering this place, spring for that. I just kind of felt forgotten about and had to walk through all this construction and mud and vans driving crazy down the road to get to the pool/beach. Stingy with beach towels. Sooo many signs about where you weren't allowed. I hate that feeling. I guess that is just my issue. Nice 4 day sun and fun. Wouldn't want to stay at the resort any longer than that, really didn't find a whole lot to do, but we didn't mind because we were only there for the pool and the beach which were very nice.
5 out of 5
Recommended
for Everyone
by A verified travellerfrom Dublin, OHIO

AWESOME! JUST SIMPLY AWESOME!!!

Posted 18-Dec-2014
Pros: Everything! Couldn't have wanted anything more. It was perfect in every way.
Cons: Nothing
Location: We only left for golf. There was no need to leave, we had it all, right where we were.
We were treated like Kings and Queens! There was nothing negative on our list. Food, drinks, service, excursions, beauty, entertainment….ALL TOP NOTCH!!!!!!!!
5 out of 5
Recommended
for Everyone
by A verified travellerfrom Rochester,NY

Posted 11-Dec-2014
Awesome!! Only word that describes this place. Great staff, food and atmosphere!
5 out of 5
Recommended
for Everyone
by A verified travellerfrom Los Angeles, CA

Second visit even better than the first!

Posted 11-Dec-2014
I stayed at the Paradisus last year (December 1-10) and it was so amazing I had to come again this year! My family and I stayed for a week in a Luxury Junior Suite with a garden view. This place has everything you could dream of- a gorgeous beach with warm water, a huge pool, the friendliest and smiliest staff, and WONDERFUL food and drinks. The room was comfortable and clean, with a big jacuzzi tub and a fridge always full of drinks. The restaurants are all delicious with great service. We particularly enjoyed Aqua up at the Reserve and the sushi at Bana. The activities are going on all day, from canvas painting to aero boxing. Join in for whatever you want and be prepared to have a blast. We did the dance lessons almost every day. The shows and dance parties are lively and fun for all ages. I already want to go back! The only down side is the dinner reservation system- it's pretty unorganized and you will probably not get the time you requested. But I wouldn't let this deter you; the backup plan at the Naos buffet is just as good (maybe even better) than the restaurants, and you will get in to the restaurants, just not at the time you expect. Highly recommend this resort to couples, families, and friends.
5 out of 5
Recommended
for Everyone
by A verified travellerfrom P

Great stay

Posted 11-Dec-2014
We had a wonderful stay at the resort. The room smelled a little and felt humid. I suggest you keep the fan on. Food and drink was good. Beach was full of seaweed but had some clear patches. Pool was clean and nice. Plenty of lounge chairs. Wifi is available everywhere in the resort! On the beach, in the lobby, the rooms and the pool area. I suggest you take a Bluetooth speaker as there was no music.
4 out of 5
Recommended
for Couples
by A verified traveller

Nice hotel with great staff and food

Posted 11-Dec-2014
Pros: Master suite was spacious, clean and very comfortable. Facilities are well kept and beautiful. Very relaxing. Great food and drinks
Cons: Too many places reserved for Royal Service or Club Members. Too much algae in the shore and very windy. Season: Last week of Nov
Location: Really near the newly opened Coco Bongo Waking distance of a mall
Great and relaxing There are always shows at night Good food and restaurants
3 out of 5
by A verified traveller

Nice hotel with moldy smell

Posted 10-Dec-2014
Pros: The food, bar and staff in those areas were great.
Cons: The overall cleaning of the rooms by the staff
Location: We took a day trip to the shopping mall, went on two boat tours.
CONS-The hotel and rooms were beautiful however, the room smelled of mold and mildew. The smell was so bad it got into our clothes and gave us headaches. My dress for the wedding was damp and smelled of mildew from being in the room. The alarm clock, plug in the tub and flat screen TV did not work. We had to call to have the mini bar restocked (which was included in the cost) . PROS-the bars, beach and restraint staff were wonderful. The food was great.