Ratings based on 673 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
85% of guests recommend
4.5 Room cleanliness
4.2 Service & staff
4.5 Room comfort
4.5 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified travellerfrom Washington, D.C.

The most amazing experience of my life!

Posted 27-May-2015
The best service I have received in my life! The resort is very clean and they have the most amazing and efficient staff. Everyone is extremely friendly, polite and helpful. I was there for 4 nights with my family and we couldn't have asked for a better experience. We will definitely be back!
5 out of 5
Recommended
for Everyone
by A verified travellerfrom c

Creat beaches and a place for relaxation.....!!!

Posted 27-May-2015
beautiful place for relaxation and excelent beaches.....!!!
3 out of 5
by A verified travellerfrom Brooklyn, NY

The service staff were the highlight.

Posted 26-May-2015
Pros: The service staff. The drinks. The beach. The Red Lounge. The large suite.
Cons: The restaurant experience as a whole. Room service. The frequency of shuttles around the resort. The quality and variety of the food.
Location: Aside from a shuttle to the nearby mall, I'm not sure what else there was to do in the surrounding area, but we opted to stay at the resort.
I've been to all-inclusive resorts before. Most recently, I'd visited The Royal Playa del Carmen, which was fantastic. The food, the shows, the service, the proximity to shops, bars, etc. outside of the resort...It all made for a great experience. Upon arrival to Paradisus Palma Real, I didn't feel we were given a very warm welcome (no welcome drink/glass of champagne). Once we met with our concierge, we were essentially directed into a room only to be told our room wasn't ready and that we should go eat and then come back. There was no time spent informing us about restaurant reservations, activities, etc. Later we came to find out that the restaurants book up days and sometimes weeks in advance! For a resort that only appeared to be 10% filled, I couldn't believe they weren't able to accommodate same-day reservations. I've never had this issue at any other resort, but part of the problem was likely the limited number of restaurants available. Still on the topic of food, the one and only time we attempted to order room service it was late night and we were told it'd be a 1.5 hour wait! Again, I had never experienced that at an all-inclusive resort before. Other times, things just didn't quite make sense. For instance, closing a beach bar at 11p on a Friday?! Also, there seemed to be constant private events taking up space throughout the resort. Despite these issues, the staff were exceedingly friendly, and the drinks were plentiful and made well (strong).
5 out of 5
Recommended
for Everyone
by A verified traveller

Posted 25-May-2015
Great experience. All staff were very polite always asking if we needed anything, made us feel like royalty. Definetely a ⭐️⭐️⭐️⭐️⭐️ Hotel. Loved the service, loved the look, loved allthe decor, the food was exquisite
5 out of 5
Recommended
for Everyone
by A verified travellerfrom Syracuse New York

Great place...good food...maintained property

Posted 25-May-2015
Pros: It was on the beach!
Location: You can get a taxi very easy and go ANYWHERE...disco, shopping, high end or on the economy, other great restaurants and culture nearby.
We had a superb time. Nice beach, seaweed time of year but raked daily. Concierge, tours, and the entire experience were excellent. We had to wait 50 minutes to check in past 3 PM but it was worth it while we explored the property. Dont hesitate to spend your vacation at this hotel. Huge pool and clean. Friendly staff. We did the cultural tour through VIP/Blue to the country side...cocoa, tobacco, school tour/Safari. Do it! We also did a catamaran tour to SAONA Island...fun in the sun.
4 out of 5
Recommended
for Everyone
by A verified travellerfrom Charlotte, NC

You can't go wrong

Posted 18-May-2015
My wife and I decided to celebrate our "babymoon" on the beach and Paradisus turned out to be the best idea we've had in a while. It offered everything we wanted and more. The food was great, the drinks were readily available (I was drinking for two... She was eating for two) and strong, and the staff were very attentive. We will repeat often and highly recommend it to all.
5 out of 5
Recommended
for Everyone
by A verified travellerfrom Morgantown, WV

Beautiful hotel with great restaurants.

Posted 18-May-2015
Location: The location was about a twenty minute bus ride from the airport. Honestly never left the resort.
The Paradisus Palma Real was fantastic. This was my first trip to the Dominican Republic as well as my first all-inclusive vacation and I have nothing but great things to say. The employees were very helpful and even wait on you while you relax on the beach. I did not have a bad meal the entire time. The lunch buffet was always good and the other restaurants were great for dinner. It is definitely recommended to make reservations for your dinners as the restaurants get crowded.
4 out of 5
Recommended
for Everyone
by A verified travellerfrom H

Wonderful stay at a beautiful resort

Posted 15-May-2015
My boyfriend and I had a great experience at Paradisus Palma Real. Overall very kind staff, attentive and courteous. I'm glad I read a previous review mentioning the paper cups they serve poolside beverages in so we knew to bring our own travel cups which they happily filled for us. Good food at all restaurants, Rare Steakhouse was yummy but claimed to be sold out when the place had a lot of open tables (we were lucky to take another couples reservation we met while there that had other plans for dinner). Bana tempenyaki was amazing, my favorite meal of the week! But again strict to reservations so make them immediately upon arriving (we were sneaky and said we had one when we didn't and they accommodated so there are ways around it...) Overall great and would definitely go back!
5 out of 5
Recommended
for Everyone
by A verified traveller

Paradise

Posted 14-May-2015
The hotel was beautiful and it really felt like paradise. The staff were friendly and hilarious! They had so many activities going on during the day and night along with so many options for food. I had an amazing time there and hope to go back again!
5 out of 5
Recommended
for Everyone
by A verified travellerfrom P., highland lakes NJ

Excellent

Posted 13-May-2015
This was a great place to stay!! They have activities all day and food always ready, even 24/7 room service for the late snackers. I love to dance and they have staff always dancing and offering dance instructions if you want. No appointment to make just be at the music and they are participating and having fun. The pool and ocean are well maintained. I can't wait to visit again!