Ratings based on 251 Verified Reviews

They paid and stayed. We double-checked.
4.2 out of 5
90% of guests recommend
4.5 Room cleanliness
4.5 Service & staff
4.2 Room comfort
4.4 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified travellerfrom UBERABA, MG, BRASIL

Excelente estadia.

Posted 02-Mar-2015
Pros: De tudo.
Cons: O hotel é muito grande e não tivemos o mapa do mesmo. Se puderem arrumarem para todos no ato do check in irá tornar a estadia mais facil.
Location: Localização excelente, praia sempre em conservação, ótima equipe do times de entretenimento.
Excelente Hotel. O pessoal é muito atencioso e por termos chegado bem tarde à noite, o pessoal nos ofereceram para compensação um upgrade para o maravilhoso Preferrend Club, o qual , se puderem façam que vale a pena. Deixo aqui minha satisfações com os sorridentes funcionários RIGOBERTO, CHRISTIAN, MARIA MODELLA, pessoas que nos atendem sempre com um sorriso no rosto. Aliás, todos são muito agradaveis. Os 9 restaurantes são fantásticos, os shows diários, a boate também.Recomendo muito, vale a pena.
4 out of 5
Recommended
for Everyone
by A verified traveller

Posted 01-Mar-2015
Good in cafeteria was good, but food in hotels was not very good.....too salty. Everything else at hotel was excellent
4 out of 5
Recommended
for Everyone
by A verified travellerfrom Toronto Canada

Nice hotel close too the beach.

Posted 25-Feb-2015
Staff are very friendly and can't do enough for you. Good nightly entertainment. Clean hotel and we'll maintained. However no coffee cream to be found anywhere. The bowling alley should be included in the price. They want 10 DOLLARS per game. I didn't see anyone bowling all week. They are too pushy trying to sell you timeshare...They need to ease up on that. Also I was told from Expedia that there would be a shuttle to take us to the hotel and back. It seems every other travel providers had shuttles except for us. There were at least 50 shuttle buses there but none would take us because we were not on the list. We were very disappointed and it cost us 80 dollars American for taxis to and from the airport. In the future I will book my 3 or 4 trips a year with other service providers. Don't get me wrong...other than the shuttle situation Expedia was very good. They should provide shuttles like everyone else.
4 out of 5
Recommended
for Everyone
by A verified travellerfrom Twin Cities, MN

overbooked at Now Larimar

Posted 24-Feb-2015
Pros: it was an upgrade from original hotel that I booked, was very clean and the rooms were spacious - clean
Cons: a lot of the foods did not have "flavor." presentation was good obviously, but many times the fish items were dry
Location: location was perfect, the beech was beautiful, nice and sandy into the ocean, no chunks of coral and broken shells to hurt your feet, awesome!
on arrival we were told that Now Larimar was overbooked and we were moved to another relative resort, upgrade. Everything was wonderful, I cant say the food was all that great but everything else was wonderful
5 out of 5
Recommended
for Everyone
by A verified travellerfrom Ottawa, ON

Beautiful resort! Awesome staff!

Posted 11-Feb-2015
Pros: beautifully kept clean and tidy!
Location: There was lots to do each day to keep us busy. The entertainment team activities around the pool or beach, we walked to shops nearby on the beach.
We recently returned form a GREAT week at the NOw larimar in Punta Cana! Our stay was amazing! The staff make every effort to help you out and make it special for you and your family. As I have travelled to DR many times I was pleased about a few things that set the Now Larimar resort ahead of the pack. These things include not having to prebook your restaurants for the evening. Real wooden cribs for our baby to stay in. 24 hr room service that even included bringing bottles of wine of champagne to our room. The staff went above and beyond every time we asked or inquired about anything! It never seemed as though they expected or waited for tips although we felt it was our pleasure to do this for them! Our fav staff members were Osvaldo in the main buffet. He was very attentive and always put us in a great mood. Service was outstanding!!! Ronnie in the lobby bar, great guy made nice drinks. Cesar at the front desk helped us out to keep our large wedding party together in nearby rooms at the resort, this was especially important for us having our parents and family close by to help out with the baby. My only critic would be there waslittle privacy within the room when it came to the bathrooms. They were beautifully open to the room, but not sound proof by any stretch of the imagination...lol
4 out of 5
Recommended
for Everyone
by A verified traveller

Posted 09-Feb-2015
had a great time - weather was perfect, the service was great and the staff was more than we expected in giving us great service.
4 out of 5
Recommended
for Everyone
by A verified travellerfrom Miami, Fl

Beautiful hotel with a very attentive staff

Posted 08-Feb-2015
The hotel was running short on towels on a daily basis both Beach towels and towels for the room. The water in the shower and the bath was ice cold. They sent a maintenance man to fix it then it was scalding hot and would switch from cold to scalding hot then from scalding hot to cold and back-and-forth while we were in the shower.
4 out of 5
Recommended
for Everyone
by A verified traveller

Nice hotel on the beach

Posted 05-Feb-2015
Pros: Clean and service oriented. Anything you needed or wanted, just have to ask.
Cons: A lot less sales pressure for private vacation properties. Very annoying.
Location: We just love the beach and the warm weather. I am sure there are many opportunities for extras if guests are interested.
Fabulous staff. Very friendly and have no problem with English speaking guests.
4 out of 5
Recommended
for Everyone
by A verified travellerfrom Reyes

Great hotel by the beach

Posted 01-Feb-2015
This place was really nice and the staff was super friendly. Unfortunately the shoreline was full of seaweed :( not sure if there's anything the hotel can do about that. The food wasn't the best or the worst... That papaya milkshake was delicious!!!
4 out of 5
Recommended
for Everyone
by A verified travellerfrom Alberta

Good place to stay

Posted 31-Jan-2015
Pros: beach access and greenery
Cons: free WiFi, no misrepresentation on their website.
Location: We walked 10 minutes to the mall close by (forgot the name ) and San Juan mall is like 10 min in taxi. Make sure to go there.
Good building, little high priced, no need to upgrade to preferred unless you really want a private pool (others will be there as well) + free WiFi + top shelf spirits. I thought to upgrade but didn't see value and didn't even regret later on. A la carte was good food, good experience with restaurants, not so good with Mexican food place. On their website it said that snorkeling etc are free whereas I paid close to $200 for Snorkeling. I didn't like the idea as in my opinion it is stealing. Check the water sports and activities and make sure to call hotel to confirm if they are free or not? Buy 2 bandanna's for each traveler. I can't write why but you will not regret buying them.