Av. Alemania s/n, El Cortecito, Bavaro Beach, Punta Cana, La Altagracia
Reviews
8.4
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Rating 10 - Excellent. 125 out of 263 reviews" "
10 - Excellent
125
Rating 8 - Good. 97 out of 263 reviews" "
8 - Good
97
Rating 6 - Okay. 22 out of 263 reviews" "
6 - Okay
22
Rating 4 - Poor. 11 out of 263 reviews" "
4 - Poor
11
Rating 2 - Terrible. 8 out of 263 reviews" "
2 - Terrible
8
9.0/10
Cleanliness
8.6/10
Staff & service
8.0/10
Amenities
8.8/10
Property conditions & facilities
Reviews
8/10 Good
Juan
Business traveller, Travelled with group
12 Feb 2020
Liked: Staff & service, amenities
Disliked: Property conditions & facilities
Best beach ever, this hotel access to next door hotel beach, hotel needs a renovation.....
Response from Dirección NH Punta Cana on 19 Jul 2019
Buenas tardes Estimado,
En nombre de todos los que formamos NH Punta Cana, le agradecemos haya dedicado parte de su tiempo a valorarnos de manera tan positiva, gracias a su valoración seguimos creciendo para alcanzar los niveles de satisfacción y expectativas deseados por nuestros clientes.
Reciba un cordial y caluroso saludo desde el corazón de Punta Cana,
Great location although not a beach front is great located walkabke to nearby beach fronts. Staff is the best, very approachable, caring. Breakfast is great. Rooms are clean and has all you need. Recommended.
Hotel front desk staff were excellent. Very helpful when we experienced problems with our transportation company and needed to make last minute arrangements. Wish NH had more properties in the USA as we would love to stay with them more!
Amy
Stayed 1 night in Mar 2019
Response from mannalis sanchez on 23 Mar 2019
Good afternoon,
thank you for your comment,
kind regards,
I liked the modern look, great wifi and comfortable bed.
I did not like the breakfast and the fact that they charge a "resort fee". Although it was disclosed at the time that I made the reservation, it still bothers me that hotels are doing this.
Verified traveller
Stayed 4 nights in Feb 2019
Response from mannalis sanchez on 2 Mar 2019
Good afternoon,
thank you for your comment,
we really apreciate it.
kind regards
Been to this hotel plenty of time and every time I go the service is better the staff is super friendly I fully recommend this hotel for a business or a short stay
Josue
Stayed 2 nights in Dec 2018
Response from mannalis sanchez on 2 Jan 2019
Good afternoon,
thank you for your comment
kind regards
6/10 Okay
Verified traveller
27 Dec 2018
Verified traveller
Stayed 1 night in Dec 2018
Response from mannalis sanchez on 2 Jan 2019
good afternoon,
thank you for your comment,
kind regards
Good afternoon,
thank you for your comment,
kind regards,
8/10 Good
Ignacio
19 Nov 2018
The location was good for me because the intention of my trip. I wasn't able to visit the beach but I understand is good. The breakfast is good, diverse options. There was something weird with the air conditioning, some times it gets extremely cold and some other not that much, it looks like a thermostat issue. They can improve the pillows for a better experience.
Ignacio
Stayed 2 nights in Nov 2018
Response from Mannalis Sanchez on 15 Dec 2018
Good afternoon,
thank you for your comment,
kind regards,
Quality as expected from NH worldwide. Separate bathroom/toilet really appreciated. Air conditioning too cold and difficult to adjust. Extra blanket in cabinet came in handy.
Great breakfast buffet.
Verified traveller
Stayed 1 night in Oct 2018
Response from mannalis sanchez on 21 Oct 2018
good morning,
thank you for your comment,
we really apreciate it,
best regards
Hotel staffs Alexander, Julio and Roberto plus the kitchen staff was great.5*****
The Hotel is very quiet but the food was terrible.
The food need a lot of improvement.
Verified traveller
Stayed 8 nights in Aug 2018
Response from mannalis sanchez on 2 Sept 2018
good afternoon,
thank you for your comment,
we are taking care of this
best regards
We stayed at the NH hotel on vacation this last week and overall was a pretty good experience. The staff was friendly but there was very little interaction. The food was good and there was quite a variety. The rooms were very nice and had a comfortable bed. You are able to use the pool/beach area for the surrounding sister hotel and it was beautiful.
Jubilee
Stayed 3 nights in Aug 2018
Response from mannalis sanchez on 2 Sept 2018
good afternoon,
thank you for your comment
we really apreciate this,
best regards,
4/10 Poor
Verified traveller
13 Aug 2018
Liked: Staff & service, room comfort
Disliked: Property conditions & facilities
Verified traveller
Stayed 1 night in Aug 2018
Response from mannalis sanchez on 15 Aug 2018
thank you for your comment
best regards,
4/10 Poor
Verified traveller
10 Aug 2018
Liked: Cleanliness, staff & service, room comfort
Not enough perks for the price you have to pay plus it’s non inclusive not worth it .
Verified traveller
Stayed 4 nights in Jul 2018
Response from mannalis sanchez on 15 Aug 2018
thank your for your comment,
we are improving to give better services,
best regards
We decided to stay here for our honeymoon instead of a resort. Check it was great. Jose was very welcoming and spoke excellent english. We had to pay a 10% report fee (which is not much) and we had access to the Now Larimar Resort next door (beautiful resort). We could use the beach and pools until 6pm (we stayed longer with no problem). If you wanted the full all-inclusive stuff at Now Larimar, you had to pay about $83 per day.
We did not use this option because there are a ton of restaurants on the beach (access through the resort) and there are tons of restaurants downtown which is a 10 minute walk. We felt safe walking at night too.
Alexander was the greatest help throughout this trip. He recommended places to get food and things to do. He offered to book everything for us too! Alexander was a big reason why our honeymoon was a success.
The room was clean and Carlos, the housekeeper, was so nice and made us cute towel animals! He always asked how we were doing and he always had a smile on his face!
The included breakfast was amazing too. Lots of good food!
You cannot go wrong with booking at NH. You get access to the resort next door, the staff bend over backwards for you, and you definitely get the best bang for you buck here! STAY HERE!!!
Molly
Stayed 4 nights in Jul 2018
Response from mannalis sanchez on 4 Aug 2018
good afternoon,
thank you for your comment, we really appreciate
you time for writing.
best regards,
Overall great hotel. The staff that we had the pleasure of meeting was awesome. Alexander at the front desk was great and Glenis in the cafeteria as well. The bed was comfy and the water was nice and hot!! Wifi was pretty good and you have access to the beach and hotel next door in the Now Larimar. At night you don't hear any noise and there is plenty of stuff close by withing walking distance. Plenty of places for drinks and eating. The value was great and I would highly recommend to anyone. Also the breakfast was nice! Real bacon and sausage along with plenty of other fresh fruits and what not. Me and the wife were pleased and would stay there again. We felt safe there and security was always present.
Kelvin
Stayed 2 nights in Jul 2018
Response from mannalis sanchez on 4 Aug 2018
good afternoo,
thank you for your comment, we realley appreciate
your time for writing.
bes regards,
Was not all incluesive no pool. Only can vist other sister brother pool ans beach certian hours. Water was not hot n shower food had no taste. But thats my personl opionin...staff was helpfully. No guest can enter now thats was the biggest blow. Unhread of
Mr
Stayed 3 nights in Jul 2018
Response from mannalis sanchez on 4 Aug 2018
good afternoon,
thank you for your cooment, we appreciate it,
best regards
Overall stay was pretty nice. The employees were very friendly and the hotel lobby was nice and modern. You can also ask for a day pass to use the next door hotel's pool and beach.
Local area isn't great. Not a lot to so in the near vicinity and the taxis are fairly expensive.
Room itself was nice but the bedsheet was stained when I arrived which I didn't appreciate.
Tom
Response from mannlais on 11 Apr 2018
Good afternoon,
thank you for your comment,
best regards
Stay was pretty good. Overall really good bargain in the area. You're able to get a day pass to the Loromar Now hotel next door so you can use their pool and beach. Hotel is a 12 minute walk from a really good restaurant called Citrus.
Room had a really nice shower, bed was comfortable. Things I didn't like:. Bed sheet was stained and toilet didn't work at first (had to call for help).
Would I stay here again:. Yes if on a budget
Tom
Response from mannalis on 11 Apr 2018
good afternnon,
thank you for your comment,
best regards,
The staff at NH Punta Cana is great. From Roberto's friendly welcome at the front desk to Julio's great smile and wonderful attitude in the restaurant. The room was modern and comfortable. My king sized bed slept great. House keeping was always thorough. and respectful. I never saw them I just returned to a perfect room every evening. The Wi-Fi is included and worked flawlessly. The free parking is also a nice extra perk. I was pleased with my choice to stay at NH Punta Cana and will probably stay there again when I return next year.
Jonathan
Response from mannalis sanchez on 4 Apr 2018
Good evening, Mr. Jonathan.
thank you for your comment,
it was a pleasure to asist you in our hotel.
best regards,
exxell in comunicaion from departure until retuned of the trip will garranty yousuccess in any kind of bussines/ welcome at the airport.welcome at the hotel,clear services at the hotel.no suprisse at departure the hotel. airport.will make your bussine grow up. be on top of the game
benjamin
Stayed 4 nights in Feb 2018
Response from mannalis sanchez on 11 Mar 2018
good afternoon,
thank you for your comment
best regads,
We enjoyed our stay . The location and Quality services we received was what we would expect as seasoned travellers. The bed as super comfortable and the accommodations to use nearby facilities at pools and beach access was also a lovely addition.
Breakfast was delicious.
Verified traveller
Stayed 2 nights in Jan 2018
Response from Mannalis Sanchez / front desk manager on 23 Jan 2018
Good afternoon, Sr.
thank you so much for your comment,
we really appreciate this.
best regards,
Excellent friendly staff, very clean rooms, good location. I especially appreciated the help from the receptionist Marcel.
Tom
Stayed 1 night in Dec 2017
Response from mannalis on 2 Jan 2018
good morning,
thank you for the information,
best regards,
6/10 Okay
Ignacio
17 Oct 2017
Disliked: Property conditions & facilities
My visit was just after Maria hurricane. I believe the hotel was affected. My only bad experience was with the room as it was very humid and the walls were affected showing high degree of "fungus" en the window wall. They change my room. The TV was awful and not according to the hotel level. Breackfast was great.
Very clean hotel close to the beach with friendly and helpful staff. The room was surprisingly pleasant and very clean. If your looking for a nice inexpensive hotel I would definitely recommend this one
We had a family wedding at the Hard Rock Hotel. We could only be on the Island for 2 days and 2 nights as we were traveling on to Europe for the New Year. Hard Rock had a minimum stay of 3 nights. Choosing to stay at the NH Punta Cana was the best thing to solve our issues. The location was perfect, close to the airport and really close to the HRH. More importantly was the cost, very reasonable and affordable for our short stay. We had day passes to the HRH and to the resort next door to the NH. There was plenty to do, eat and drink at any of those places. Our over all stay was fantastic and we are planning to return to the NH Punta Cana in the near feature.
Again, thanks to the very professional and responsive security staff.
The hotel was clean and the staff was very knowledgeable. As I said, the hotel was pleasingly affordable...
This was a last minute booking, so we weren't expecting much. And it surprised us positively. Check in was fast, courteous. Room is big, bed is good, although I prefer more firmer mattress. Breakfast next morning was good, not many people, food as variety goes, was according to budget spent, not great, not trashy either.