Ratings based on 230 Verified Reviews

They paid and stayed. We double-checked.
4.4 out of 5
94% of guests recommend
4.6 Room cleanliness
4.5 Service & staff
4.4 Room comfort
4.4 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveller

Posted 03-Aug-2015
Not impress with Ruben at check in everything else was good
4 out of 5
Recommended
for Everyone
by A verified traveller from New York, NY

Great beach, great food, friendly staff

Posted 18-Jul-2015
A very good hotel, good for families, food is good, nad the beach is great, it's a little quite for my taste, maybe it needs a little more of activities. It's frequent by a older crowd. Staff is friendly.
5 out of 5
Recommended
for Everyone
by A verified traveller

Excellent resort for Dominican holidays

Posted 13-Jul-2015
Cons: Set hours for room cleaning and towel replacement should be complete by 2pm.
We have nothing. It good things to say about this resort. The staff are exceedingly friendly and go out of their way to make you feel at home, the food is very good and the beach is amazing. One minor correction that would make the experience even better is to schedule room cleanings between set hours like 8am- 2pm every day and make these hours obvious to people. There were some instances where our room was not cleaned at all in that day or the staff came around 5pm which is too late to do he room cleaning as people return from the beach during this time.
Comment from Hotel Management
17-Jul-2015 by Quality Manager, Hotel Management
Dear Guest, Thank you for staying at our hotel IBEROSTAR Hacienda Dominicus and for sharing your thoughts following your recent stay among us. We strive to give great and impressive service to all of our guests. It makes us happy to read we have met your expectations and that our staff was friendly, and our food was very good. Your comments will be shared with our entire staff as reinforcement to continue their efforts to provide the best service. We look forward to welcoming you back to our hotel. Best Regards, Quality Manager
4 out of 5
Recommended
for Everyone
by A verified traveller from houston, tx

Great hotel and wonderful service

Posted 12-Jul-2015
This was a wonderful place to stay. The resort was beautiful and the staff were amazing. The only complaint is that the pool and bar at beach closed at 7. You must try the romantic dinner on the beach! It was wonderful. The food, the ambiance, the stars and the splashing of the waves made this a memorable night.
Comment from Hotel Management
17-Jul-2015 by Quality Manager, Hotel Management
Dear Guest, On behalf of Mr. Amando Pozo, hotel Manager, we wish to thank you for choosing IBEROSTAR Hacienda Dominicus as your holiday’s destination and for taking time to post a review about your experience among us. Thank you for your feedback regarding your recent visit at our hotel. We certainly do our utmost to make your stay comfortable and pleasant, so we are very pleased to note that you were satisfied with the level of service, facilities and the location of the hotel. It encourages our team members to work even harder and consistently delight our guests. Thank you for staying with us and we all hope to have an opportunity to serve you again. Best Regards, Quality Manager
4 out of 5
Recommended
for Everyone
by A verified traveller

Posted 21-Jun-2015
Нормально жить отличное море прекрасная еда замечательные шоу
4 out of 5
Recommended
for Couples
by A verified traveller from Phoenix, AZ

Nice all-inclusive

Posted 04-Jun-2015
Pros: All-inclusive alcohol Massages on the beach were great Beach was beautiful and not too crowded Buffet was good Check-in was easy Beautiful lobby
Cons: Rooms, activities, restaurant options.
Location: We did not leave the resort - we were happy on the beach and by the pool!
My husband and I went for our anniversary. It was nice, not too crowded. Very few Americans! Staff was pleasant. Best: All-inclusive alcohol Massages on the beach were great Beach was beautiful and not too crowded Buffet was good Check-in was easy Beautiful lobby, gardens, etc. OK: Rooms are okay, clean but nothing special Shows are entertaining but simple Not great: Our room key had to be replaced three times (including twice in a 3 hour span) The games/activities are weak (rifle shooting, kayaking, etc.) The restaurants have VERY limited menus, not many vegetarian options
2 out of 5
by A verified traveller from al

Rude people

Posted 27-May-2015
The place smell bad everyday , people are very rude.no where to shop.
5 out of 5
Recommended
for Everyone
by A verified traveller from New York

Nice hotel and beautiful beach

Posted 23-May-2015
Cons: Free WiFi at the lobby. The system does not support volume of people.
This was our seventh trip to Domenican Republic. six to Punta Cana and one to la Romana and our third staying at the Iberostar hotels. The Iberostar Hacienda Dominicus is an awesome hotel. My wife and I enjoyed every minute. Staff, rooms, food, entertainment, the beach, the Disco and El Faro Bar at the Beach was very nice. The Theme restaurants were good. They offered free WiFi at the lobby, but the system/router does not support the volume of users all at once so not everyone can access free WiFi. I suggest they can install several routers so people will be able to join in without any problems. Great hotel and we will come back again.
5 out of 5
Recommended
for Everyone
by A verified traveller

Beautiful hotel with an amazing beach

Posted 15-May-2015
Pros: Beautiful beach and hotel grounds, great pool with swim-up bar, great entertainment
Amazing experience overall at this resort. The beach is absolutely beautiful with crystal clear, calm water. The entertainment was nonstop and there was always something to do at the beach or pool. The nightly shows were also very good, especially the Michael Jackson show. The food was very good in the buffet with a variety of choices and the specialty restaurants were excellent (ate at El Colonial and the steakhouse). This is a truly great resort for an affordable price.
5 out of 5
Recommended
for Everyone
by A verified traveller from Houghton MI

Great stay at a great resort

Posted 11-May-2015
Pros: The beach and pool were very nice and very similar temperatures. We did a lot of swimming.
Cons: We can't really think of anything other than something minor like it would be nice to have a hook or two in the bathroom.
Location: This resort is in a remote area. We took the local bus into the town of Bayahibe. It cost $1 each way and we caught it right in front of the resort.
We enjoyed our time at this resort in this remote area of the Dominican Republic. We liked taking long walks down the beach. You do need to put out your towels early in the morning (before 7 a.m.) to reserve your lounge chairs especially by the beach. You don't need to, but we did tip many of the bartenders and waitstaff $1 or $2 now and then and it was much appreciated. There were activities occurring around the pool and beach if you wanted to participate. We brought our own snorkel gear, but the water close to the resort was rather cloudy and not good for snorkeling closeby. Did take 1.5 hour snorkel excursion out from the resort, and that was very good. For us, we would prefer that the nightly shows begin thirty minutes earlier.