Ratings based on 385 Verified Reviews

They paid and stayed. We double-checked.
4.2 out of 5
85% of guests recommend
4.5 Room cleanliness
4.3 Service & staff
4.5 Room comfort
4.3 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveller

Very nice hotel

Posted 20-Oct-2014
Pros: The food and the staff
Location: They give you credits based on how many days you are staying and you can use your credit towards activities, spa, etc.
It was great overall, staff are very professional, great pools, spa, bars, restaurants, and much more.
5 out of 5
Recommended
for Everyone
by A verified traveller from new york

Posted 18-Oct-2014
This is a very nice hotel everything is excellent nothing negative to say the staff is very nice person Olga she service in the pool she is the lady have a orange tshirt she is a good service and nabi from the market restaurant very nice and jesuito the bartender he is the best me and my husband have a great vacation we would like to come back soon
5 out of 5
Recommended
for Everyone
by A verified traveller from Toronto

Single traveller

Posted 09-Oct-2014
Great weather, service and food. Big place. Golf course top notch and spa was great as well. Sales pitch a bit much, too long.
Comment from Hotel Management
12-Oct-2014 by HRHCPUNTACANA, Hotel Management
Hi Jason thanks for reviewing us! It was great to read that you enjoyed the food, the Jack Nicklaus golf course and Rock Spa! Come back soon, Rock On!
5 out of 5
Recommended
for Everyone
by A verified traveller from reyes

My Best vacation thank u

Posted 07-Oct-2014
My Best vacation i Love this place thanks you. Guy
Comment from Hotel Management
10-Oct-2014 by HRHCPUNTACANA, Hotel Management
Hi melvin it was great to know this was your best vacations! Come back soon! Rock On!
5 out of 5
Recommended
for Everyone
by A verified traveller from Montreal,Quebec

Fantastic

Posted 06-Oct-2014
I had a great time only with my wife and I, at the beach,pool and all the great restaurants,enjoyed my evenings at the casino
Comment from Hotel Management
10-Oct-2014 by HRHCPUNTACANA, Hotel Management
Hi Rock Star, how nice to read you and your wife enjoyed your stay and our gorgeous beach! Come and visit us soon! Keep On Rockin'!
5 out of 5
Recommended
for Everyone
by A verified traveller from Honduras

Couldn't be better. ...

Posted 06-Oct-2014
We went there in our honeymoon and it was just amazing, unforgettable. ..
Comment from Hotel Management
10-Oct-2014 by HRHCPUNTACANA, Hotel Management
We're tickled pink to read that you visited us for your honeymoon mario! Hope to see you guys for your 1st anniversary! Rock On!
4 out of 5
Recommended
for Everyone
by A verified traveller from Philadelphia

HardRock with the guys

Posted 24-Sep-2014
Pros: Food, rooms, service was top notch.
Cons: More to do for the non family, couple type of visitors.
Location: Plenty of excursions available.
Hotel was great... But not so much for a guys trip. Its great for families and couples. Super clean, amazing rooms, amazing views and TOP NOTCH service... They treated us like kings! But as far as a guys only trip, not much to do unless you went way off the resort. The beach was empty and so where the pools. Mostly filled with couples and families. But, highly recommend this hotel to anyone who fits the mold. Food was great as well and available 24 hours.
Comment from Hotel Management
28-Sep-2014 by HRHCPUNTACANA, Hotel Management
hey June, we're glad to read that you found our hotel to be great! It's unfortunate to read that the gang didn't enjoy their stay; since we're in low season we usually get families during the summer time since kids are out of school. Try us out around March or April; thank you for being our Rock Star and we look forward to seeing you again soon! Rock On!
5 out of 5
Recommended
for Everyone
by A verified traveller from Houston, Texas

Relax in style

Posted 23-Sep-2014
Stayed at the Hard Rock in DR and loved every moment of it. Was greeted at check in with a drink and a rose. Front desk was great at getting my room located across from other members in my party. The Beach left is speechless with its beauty and serene moments. Had the pleasure of attending a beach wedding and the staff was on top of everything. Had minor issues with maintenance i.e restaurants being closed or safety boxes broken. However, they were quick to fix all issues. LOVED my stay.
Comment from Hotel Management
28-Sep-2014 by HRHCPUNTACANA, Hotel Management
Hi YOLO, thanks for the lovely comments! We're so glad you had a quick check in and enjoyed our lovely suites! We hope you can come back for another Rockin' stay! Rock On!
5 out of 5
Recommended
for Everyone
by A verified traveller from south Jersey

Hard Rock Rocks

Posted 22-Sep-2014
The hotel is large but there are carts to transport the guests. The accommodations were EXACTLY as advertised, no hidden surprises - phenomenal! The staff attentive. The food was good, not all American but that is part of the experience. Would go to HR again and again. Pricey but definitely worth it. It exceeded my expectation.
Comment from Hotel Management
28-Sep-2014 by HRHCPUNTACANA, Hotel Management
Hey Philly native, we think you Rock too!! We're glad your enjoyed your stay at our hotel and the service as well! Come back and see us anytime, we look forward to having you! Keep on Rockin'!
4 out of 5
Recommended
for Everyone
by A verified traveller

Posted 16-Sep-2014
A beautiful hotel but for me too big. You have to take a shuttle to move from place to place. Food was ok. But the staff deserve a A
Comment from Hotel Management
22-Sep-2014 by HRHCPUNTACANA, Hotel Management
Thanks so much for the awesome comments! We're thrilled to hear that you stayed in our Hard Rock! Be sure to come back again soon! Rock On!