Ratings based on 561 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
89% of guests recommend
4.5 Room cleanliness
4.3 Service & staff
4.5 Room comfort
4.4 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified travellerfrom Brooklyn New York

Beautiful Hotel..

Posted 21-Dec-2014
The rooms are very nice the decor is inviting. The staff is very nice and helpful. I'm definitely going to stay there again!!!!!
5 out of 5
Recommended
for Everyone
by A verified traveller

Really love the hotel close to the beach

Posted 20-Dec-2014
Pros: Nice food, nice hotel staff, and clean hotel facilities.
Cons: If there are other entertainment facilities could be offered at the hotel, such as, table tennis, basket ball, etc., it would be greatly nice.
We had a wonderful experience at the hotel and the kids really loved the delicious food and the swimming pools. We will definitely come back in the near future.
4 out of 5
Recommended
for Everyone
by A verified traveller

Posted 19-Dec-2014
The hotel is beautiful. My only complaint is that you can hear everything that goes on in the hallway inside the room. The cleaning crew was kind of loud and, though they didn't enter my room, woke me up extremely early both days of my stay.
5 out of 5
Recommended
for Everyone
by A verified travellerfrom West Palm Beach

A huge property...very impressed..They deserve a 5

Posted 18-Dec-2014
was completely impressed as a whole. The room service was quick and efficient, and Marjorie would call back to make sure everything was acceptable. She (Marjorie) was really my link to the hotel, and she is the reason most I'd go back! The casino was fun, the food was great, and I felt quite safe and comfortable. Loved the Jacuzzi and I'd get the room again just for that factor. The room décor was well done, clean and the bed super comfortable with ample pillows.
5 out of 5
Recommended
for Everyone
by A verified travellerfrom Atlanta

Beautiful hotel, everything was perfect

Posted 11-Dec-2014
Went to celebrate my 40th bday and now we are going to make it an annual girls get away!
5 out of 5
Recommended
for Everyone
by A verified traveller

Amazing hotel

Posted 07-Dec-2014
Had a great stay. Rooms and all the facilities was great. Amazing pizza, best I ever had.
5 out of 5
Recommended
for Everyone
by A verified travellerfrom atlanta

Large property with fun for everyone

Posted 03-Dec-2014
Pros: Staff was courteous and eager to please. Rooms and common areas were always clean!
Cons: Less sales pitch for buying weeks!
Location: Enjoyed the Dominican tour of schools, homes and plantation up in the mountains. Beautiful country. Also enjoyed the "souped up" golf carts and safari
Even though the property is large, there is tram service to take you to pools, beach and many nice restaurants. Ciao was best restaurant! Staff was so courteous and friendly and eager to help with any need you might have. We had family group of nine and felt together but still space to be apart when we wanted.
4 out of 5
Recommended
for Couples
by A verified travellerfrom charlotte

average place

Posted 01-Dec-2014
food was average in most restaurants. I would not suggest eating at the Italian place. room was not cleaned properly every day which lead to some ants enjoying any snacks and drinks that were left on the tables. the "vip" recruiters in the lobby areas seemed to get annoying. everyone staying here is on vacation and should not feel like that have to dodge salespeople even in the confines on their own resort. pool service was great. beach was nice. all in all it was a good trip
5 out of 5
Recommended
for Everyone
by A verified traveller

Large but very nice resort . Staff was friendly

Posted 30-Nov-2014
Rooms are very clean and nicely appointed. We celebrated our 23rd wedding anniversary and had a wonderful stay . The only thing I would suggest is to operate more shuttles during peak times as certain times of the day every shuttle that came was full.
5 out of 5
Recommended
for Everyone
by A verified travellerfrom Puerto Rico

Nice Hotel

Posted 27-Nov-2014
Nice Hotel, good variety of restaurants , bars, pools. Great service, ambience & facility's. Rock Spa is the best. Since you do the check in you can Rock!