Ratings based on 784 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
90% of guests recommend
4.5 Room cleanliness
4.4 Service & staff
4.5 Room comfort
4.4 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveller

Very nice but airconditioner didn't work well

Posted 29-Jun-2015
Very beautiful but there's no activities during the daytime
4 out of 5
Recommended
for Everyone
by A verified traveller from Santo Domingo

Great hotel with top notch amenities

Posted 29-Jun-2015
Perfect for a weekend getaway of fun. ORO is easily the best Nightclub in the Caribbean and is nestled in the Casino of the HardRock. Beautiful beach and other fun activities guests can indulge in whilst in Punta Cana.
5 out of 5
Recommended
for Everyone
by A verified traveller from north carolina

Incredible stay!

Posted 27-Jun-2015
The resort was great along with the staff. The resort is huge but there is a trolley you can ride. Plenty of pools and activities to do. Resort is very clean. Food and drinks are good and better than some of the other resorts. We would definitely return. I do wish they had water sports like otherv all inclusive.
3 out of 5
Recommended
for Everyone
by A verified traveller

Too many sales pitches

Posted 19-Jun-2015
Pros: Nice friendly and responsive staff
Cons: Had little salamanders / chameleon in room
Beware: there are at least 2 companies working the hotel: Legendary and another that are trying to get you to book additional stays. I felt that I was deceived into attending the first presentation which was very similar to a time share sales pitch
4 out of 5
Recommended
for Everyone
by A verified traveller from Ch

Muy agradable

Posted 19-Jun-2015
El servicio y las instalaciones son excelentes. El staff a todo te dice que sí. La playa muy tranquila, puedes meterte s nadar perfecto, sin ninguna preocupación. El único detalle es la comida, en todos los redtaurantes es prácticamente la misma comida, aunque es buffet. El único diferente (de buffet) es el ipanema, que igual que todo el hotel, tiene un gran servicio. Es un buen hotel para unas ricas vacaciones.
4 out of 5
Recommended
for Everyone
by A verified traveller from Texas

Not enough time

Posted 17-Jun-2015
Pros: No extra money needed.
Cons: There seemed to be a disconnect from the Guest Services & the delivery of services requested thru them.
Location: Didn't know how to get to the Put Put Golf range.
Not enough time to eat at all of the restaurants. Everyone was friendly & welcoming. We liked the fact that everything was financially inclusive! The place was huge. No need to go any place else.
5 out of 5
Recommended
for Everyone
by A verified traveller from new jersey

Awesome hotel on an awesome clean beach!!!

Posted 13-Jun-2015
Overall it was an great vacation. Great food and the staff is top notch. Whatever it is you need is at the hard rock. It was our honeymoon and it was one great day after the next
5 out of 5
Recommended
for Everyone
by A verified traveller from n.y.

Our 4 day vacation.

Posted 09-Jun-2015
Pros: e k
Location: there are activities & excursions but we didn't participate . we plan on returning and then signing up for some of their excursions.
My wife & I had a great time @ the Hard Rock. The staff was exceptionally polite & friendly. Our room was had a hot tub, a refridge stocked with sodas , liqours, etc. our room was comfortable and our bathroom was elegant. although we didn't particpate in the outdoor activities, Hard Rock offered many fun things to do. They offerd a show evry night we were there. they even have trolley service every 15 minutes so guests don't have to walk their huge hotel grounds during the heat of the day or darkess of the night. we never felt in danger walking from place to place because there are gaurda in different locations.
5 out of 5
Recommended
for Everyone
by A verified traveller

Posted 08-Jun-2015
Only thing that I found out the hotel which I didn't like I'm a diabetic and they didn't have sugar rfreesyrup I had to talk to several people going to transportation back to the airport it wouldn't coordinated very well
5 out of 5
Recommended
for Everyone
by A verified traveller

Was wonderful

Posted 07-Jun-2015
I like everything but they need give better facility went people's going out of hotel to city