8/10 Good
Patrick
Travelled with partner
28 Mar 2024
Liked: Cleanliness, staff & service, amenities
Positive****
The staff from entertainment crew made our stay very enjoyable. The following staff from entertainment Coca Cola, 29, Shagy, and one of our favorite the smallest guy there who was always dancing (will come back and edit i recall his name).
The other staff members from restaurant, front desk, baggage handlers, etc were always very nice and always take time to speak to us.
Food was amazing at all the restaurants (excluding spice).
Our favorites were food made during Dominican night
Demonstration by Coca cola and chef that day was great
Shows and entertainment at night were enjoyable
Negative*
Gentleman who works in coffee shop was always in a bad mood. I even witnessed him being nasty to one of the guest for no reason.
My gf went one day and without even knowing my experience, provided negative comments to me about the Gentleman attitude. I don't believe he is a morning person. I even avoided going there in the morning my last 2 days, bc I did not want his attitude to be my first encounter. Wish I'd taken his name down.
Other negative for us is the fact that there were something in the room or falling from the palm like trees used over pool chair that was biting us all over. Not sure if bed buggs, definitely was not mosquitoes. 2 days later both of us are still itching a bit from bites.
Ocean water was a bit rough behind hotel, walked a bit to the right and was better
I recommend this resort because staff, entertainment team, and food will make it worth.
Patrick
Stayed 6 nights in Mar 2024