The premises are amazing. The room is not is pristine condition but the cleaning staff makes up for that. The staff in general are very professional and accommodating. I would recommend The Level Adults only to couples and friends looking to have a great time.
Top-Notch Service, Everyone on staff was great - Pedro was outstanding and assisted me along with 3 other staff members doing my stay. Food was good and the drinks were great. It was very relaxing and I got a message that was the best I have had. It is geared for couples but I went alone.
The staff was very accommodating, especially the evening concierge, I think her name is Erica and the bellboy and waiter staff. Loved the customer service from the moment I arrived at the resort. My room was beautiful and big, and I was surprised at the cable package offered. I was able to watch news stories that occurred in New York. The food was ok, but the cooking staff did their best to accommodate modifications. I Definitely would return and now that I understand how the all inclusive package works, I will continue to book these types of packages (when available). If you want a peaceful or romantic vacation, this resort is the way to go.
We loved staying at the Ocean Blue. The staff was very friendly and hard working. The food was great, the room was comfortable and the pools were amazing! It was so close to the beach and offered many excursions.
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