Great experience overall. A little mix up with our room at first; they put us in 2 double-beds v.s. the king we booked. It was corrected the next day with a bit of persistence but, with a much better location. Having access to both properties (Adults Only & the Deluxe) was a plus & we took advantage of both. The service staff was wonderful!
My first vacation in 7 years and I'm so elated that I chose this particular resort. Friendly staff, great property. They have an excellent entertainment team. Food was great. I definitely was able to get a great sense of relaxation. Many people there are repeat holidayers, and my name will be added to that list.
Overall not much to complain about, the linens and towels could have been cleaner. They were clearly washed well but some had light stains. The pools in the reserve were cleaned less frequently than the main hotel pools which resulted in bugs/leaves/sticks being much more prevalent. These are the only two things I can remotely complain about. The hotel staff were excellent, the food was above average, and they went out of their way to ensure we had a great time.
We had wonderful stay. Stuff is very pleasent. Food is very delicious & vary every day at the buffet. There are 5 restaurants near reception. Animation is superb. There's wallclubming & kids club for kids. Teenage club & bowling. Tennis court & free bicycle rent. A lot of free sailing activities. Nice beach & lovely 3 pools with the bars. All drinks & beverages are free. Massage is very expensive. There's new show & amusement programs every night at 9.30 pm.
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