We had an amazing experience, the hotel staff here are so polite and welcoming. The room had an ocean view from our little patio. no matter where we were, pool or beach, hotel staff would make their rounds each day multiple times to bring drink orders to us. The room was amazing and someone came by twice each day to make sure we had towels and water, etc. maybe the only slight issue we had was that for room service we would sometimes get something other than what we had ordered I believe this was due to language. however, they were quick to change and bring out what we had ordered. We loved our stay here and we will be showing off pictures and talking about this trip for months to come!
The facilities were nice and well kept grounds. My biggest complaint would that there was a water leak right on top of the toilet. It was a small drip but was annoying. I asked to have it fixed and the repair lasted a day. I guess it was water falling on the floor seeping through the floor. Food at the buffet was good but average at the pool. Restaurants requiring reservation were very good. The water park was nice. Employees were very attentive The large pools with walk up bars were absolutely relaxing. Overall I would rate it at 3.9.
Henry from San German, Puerto Rico
The Sirenis Tropical Suites Casino and Spa is an all inclusive, five star hotel complex situated on the eastern side of the …More
We loved being able to relax by the pool and the beach. We did not have to think about food or drinks since it was all inclusive. The food was good and always there when we wanted it. I would come back to this hotel! We had so much fun!
This resort is under rated! It is more beautiful than the pics. Everything was so relaxing, the beach was gorgeous, great for swimming and snorkeling. Plenty of chairs. Food was good enough, drinks were a plenty. The only downside to it was, if your an American, the French and some other foreigner's treated us badly, they were rude and disrespectful to us and the to the staff. Expect to be "butt"in front of, shoved aside, and looked down upon. Aside from that, the Staff was wonderful! Very nice, and accommodating. I was very impressed with them, as many of them knew 4, and 5 different languages. Overall, we would go back in a heartbeat!!
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