Ratings based on 298 Verified Reviews

They paid and stayed. We double-checked.
3.6 out of 5
80% of guests recommend
3.7 Room cleanliness
3.6 Service & staff
3.5 Room comfort
3.5 Hotel condition
They paid and stayed.
We double-checked.
2 out of 5
by A verified travellerfrom Connecticut

Better hotela in the same street

Posted 25-Feb-2015
Cons: Communication
My voucher said it included a guest. Upon arriving at the hotel I was charged for the guest adding to $400 extra.
3 out of 5
Recommended
for Everyone
by A verified travellerfrom caen

plage proche mais dommage qu'il y ai cailloux et .

Posted 23-Feb-2015
Pros: spectacle le soir
Cons: lit vetuste. propreté dans le ménage superficielle . ajouter parasol.
Location: guagua ou navette a proximité de l'hotel pour 1 euro/pers pour se rendre a dominicus,a 2 km env pour magasin ou acces en longeant la plage a pied.
plage proche , mais dommage qu'il y ai plein de cailloux et de beton au bord de l'eau et que l'on se fasse mal aux pieds pour se baigner. pas assez de parasol a la plage et a la piscine. lorsque l'hotel est complet pas assez de personnel pour servir au bar ou au restaurant,quel dommage car personnel adorable.trés bonne equipe d'animation. chambre 614 ,tres bien situé ,proche plage et piscine.dommage que la literie a resort est usé et pas confortable .salle de bain qui a déjà vécue aussi..ménage pas très soigné. propreté et confort qui n'est pas digne d'un hotel qui affiche 5 etoiles. et dont le wifi et le coffre fort devrait etre inclus dans le tarif d'un 5 etoiles.
3 out of 5
by A verified traveller

Posted 22-Feb-2015
The hotel staff were unorganized and there are pushy salesmen wondering the beach pushing activities on you when you are trying to relax.
4 out of 5
Recommended
for Everyone
by A verified traveller

Not bad

Posted 20-Feb-2015
Very nice hotel. They need to work on improving reservations. The hotel was double book but the manege to resolve the issue.
4 out of 5
Recommended
for Everyone
by A verified traveller

Nice hotel , nice Beach

Posted 19-Feb-2015
We were VIP, with a special swimmingpool and near from de Beach
4 out of 5
Recommended
for Everyone
by A verified travellerfrom inthavong

Posted 01-Feb-2015
Une bise à l'équipe d'animation qui on était au top, (mon ami, Billy boy, Johan, coco loco...) et qui nous on fait passé des vacances riche en émotions, avec leurs jeux, spectacle, j'en ai pleure de rire en tout cas!!! Nayant pas fais vraiment d'activité, lhotel propose des activités (catamaran, kayak a fond de verre...) je trouve sa super sympa! Pour la restauration, le buffet au top, moi même qui travail dans le même concepts, je les trouves vraiments au top, chargement de plat très rapide, variété de plat (qui change a chaque service) enfin voila vraiment que des points positif a ce niveau la. Le seul point "désagréable" de mon séjour, le premier jour de mon arive (le soir) notre carte pour rentré dans la chambre ne marche pas, le bagagiste nous a ouvert et le texhnicien est venu nous la répare, (je me suis endormi tellement c'était long), mais là n'est pas le souci! C'est que apres avoir fais sa le le lendemain, notre carte ne marche toujours pas, après avoir fais 3aller retour jusqu'à lacceuil, apres une journée epuissante, personne n'est venu, heureusement que la femme de ménage nous a reconnu est nous a ouvert (car l'accueil n'était pas a côté!!!) ce problème a persiste plusieurs fois, et je trouver pas sa normal de faire les aller retour nous même (apres 5aller retour au total!) Bref mise apart sa tout c'est bien passé...
1 out of 5
by A verified travellerfrom New York

Wrong Choice to be in this Resort

Posted 31-Dec-2014
Pros: Noting
Be carful with this Resort. The picture are not represent actual rooms. Rooms are not furniture and/or Brocken been show to guest then been offer for upgrade for additional charge. They charge one amount you see other amount on statement. rooms steel not in good condition, never fix or solved problems. Very disappointment with this resort.
2 out of 5
by A verified travellerfrom Las Vegas

a disappointment

Posted 27-Dec-2014
Pros: The staff.
Cons: The rooms need to be upgraded..............
Location: To far from the airport--an hour isnt acceptable...no one told us there are closer airports than Punta Cana. We were warned not to leave the resort so
The food was a huge disappointment...not a lot of variety...and it was either overdone or not done enough. Perhaps we are spoiled in the US but we have traveled and didnt have that problem in other countries. The staff was amazing...so helpful and eager to please.
4 out of 5
Recommended
for Everyone
by A verified travellerfrom Denver, Colorado

Loved Bayahibe Beach

Posted 16-Dec-2014
This was a great hotel on Bayahibe Beach. I stayed for 9 days and I would definitely stay here again. Pros: Great and fresh food at the the buffet and restaurants. Nice beach and artificial reef. Fun activities, especially the karaoke for me. Nice swimming pool and pool bar. Very nice room and balcony. Grounds were lush and very pretty. Staff was very nice. Cons: Took over two hours to get my room when I checked in after 3 pm. After the swimming pool and beach bars closed there was only the lobby bar which got very crowded and had to practically fight at the bar for a drink. Please open up another bar during the early evening. Pricey internet and for only one device.
3 out of 5
Recommended
for Everyone
by A verified traveller

right on the beach

Posted 14-Dec-2014
Pros: view, many bars
all good, plenty of food and drinks, quality was alright. many drinks and bars to choose from, again quality was ok.. apart from the mosquitoes!