Ratings based on 936 Verified Reviews

They paid and stayed. We double-checked.
4.2 out of 5
88% of guests recommend
4.3 Room cleanliness
4.2 Service & staff
4.3 Room comfort
4.4 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveller

Posted 29-Jul-2015
THe staff was amazing and tried to help with any need. The food was good, not great. THe bathroom in the room was terribly small
Comment from Hotel Management
31-Jul-2015 by Sandy Pfeil-Hotel Director, Hotel Management
Dear Client, Receive a greeting from Barceló Bavaro Beach, we appreciate that you have preferred to come to spend your holidays. We want to thank you for valuing the great work done by our amazing staff to provide them with a first class service as you deserve, it is very important for us to know that you enjoy your vacation at our resort and know that the food was to their liking. We will work on the issue of the bathrooms to change you perception on a future visit. I hope to welcome you again in our resort. Warm Regards, Sandy Pfeil Director.
5 out of 5
Recommended
for Everyone
by A verified traveller from n.c

Daniel the man! Mickey

Posted 29-Jul-2015
Felt safe at my stay and Daniel took care of me and my brother drinks was great and the food was on point and also fast service very fast
4 out of 5
Recommended
for Everyone
by A verified traveller from México

Hotel muy tranquilo

Posted 28-Jul-2015
Hotel tranquilo para relajarse es una excelente opción, las habitaciones cómodas y de buen tamaño, lo único que cambiaría son las camas; la comida es buena, la atención del personal no siempre es la mejor, hubo gente muy atenta y otros que hasta para servir agua lo hacían de mala gana, muy recomendable las cenas y atención del restaurante español y chazz Gourmet, yo no recomiendo el restaurante italiano pesima atención en todo momento; el gimnasio en buenas condiciones; la playa hermosa y muy relajarte
5 out of 5
Recommended
for Everyone
by A verified traveller from Silver Spring, MD

Nice facilities and staff. Loved the pool.

Posted 28-Jul-2015
We booked the resort over other choices because the description said it offered onsite fishing included. That was one of our requirements. Perhaps we misunderstood and the advertisement meant onsite booking to go fishing elsewhere, which is what we ended up doing. While this was a disappointment we did enjoy most everything else about the resort.
Comment from Hotel Management
30-Jul-2015 by Sandy Pfeil-Hotel Director, Hotel Management
Dear Guest, Thank you for choosing our Hotel Barceló Bavaro Beach Adults only to spend your most recent vacations. I am pleased to read your comments and know that our staff is doing a special work with our dear guests, making your holiday beautiful and special for you. I hope our next visit Barceló complex so you can continue to enjoy our facilities. Warm Regards, Sandy Pfeil Director.
5 out of 5
Recommended
for Everyone
by A verified traveller from Virginia

Great customer service. Golf!!

Posted 27-Jul-2015
Pros: Everything!
Location: My husband had a wonderful time planning golf.
We were impressed with the customer service beginning with transportation. They WOWED us! We will return and bring friends.
Comment from Hotel Management
30-Jul-2015 by Sandy Pfeil-Hotel Director, Hotel Management
Dear Client, We thank you for having preferred as a hotel to come and spend your holiday in Punta Cana. Our Hotel Barceló Bavaro Beach wants to give thanks for sharing your most recent experience with us and let us know that the holidays at our resort were excellent. We are very happy knowing that soon will return to our hotel in the company of his friends, I hope to see you soon. Warm Regards Sandy Pfeil Director.
5 out of 5
Recommended
for Everyone
by A verified traveller from Staten Island

Anniversary Stay!

Posted 27-Jul-2015
Pros: Very quiet and relaxing
Cons: Staff should be more cheerful.
I've been going to the barcelo hotel chain 5 out of 6 past years in Punta Cana, this is the first time I stayed at the adults only resort. I must say that once again it did not disappoint. My wife and I had a much needed relaxing vacation at this resort. Check in was quick and had no issues with my room. I did notice this time around though that many of the staff (not all) were not as nice as previous years. They appeared bothered if I asked questions or needed something, even when I tipped. The food as ok, my main disappointment was that by staying at the adults only resort I was not able to make reservations at the japanese restaurant at the sister hotel the 'Palace deluxe' because I wasn't staying there, but yet was able to use or go anywhere else, not sure why but I hope they change this policy. Overall, nice stay but would rather reserve the Barcelo Palace deluxe on my next stay.
Comment from Hotel Management
30-Jul-2015 by Sandy Pfeil-Hotel Director, Hotel Management
Dear Client, Thank you for taking the time to share your comment with our online community Expedia. We sincerely appreciate it a loyal customer of our Barceló Hotel Chain, is an honor for us to be able to offer one relaxed and quiet for you and your wife vacation. With regard to these theme restaurants we will work to change the perception, I ask sorry if some of our people did not have the right attitude to take the measures necessary on their next visit to their perception is different. I hope to see you soon in our resort Warm Regards. Sandy Pfeil Director.
3 out of 5
by A verified traveller from California

Posted 25-Jul-2015
A few words, Staff is very rude, there is no free internet they charge $12 USD per day to have Wi-Fi in your room. The food is ok, but it should be great. Mosquitoes and spiders in the room.
Comment from Hotel Management
29-Jul-2015 by Sandy Pfeil-Hotel Director, Hotel Management
Dear Guest Thank you for taking the time to share your comment with our online community. We want to ask our sincere apologies for any inconveniences encountered during your stay at our resort. With regard to Wi-Fi we will work this point to improve our city services. I hope you give us the opportunity to have a close his visit in the future. Warm Regards, Sandy Pfeil Director.
5 out of 5
Recommended
for Everyone
by A verified traveller from illinois

Great hotel

Posted 22-Jul-2015
Pros: It's close to the beach and the service. The best part... No soliciting!!!
Cons: Bathrooms could be cleaner!
Location: There is a variety of things to do there and also they have excursions! No time to be bored!
Staff was very nice, always with a smile and great attitude. Entretainment had a good amount of variety. Excellent place to relax and have fun!
Comment from Hotel Management
28-Jul-2015 by Sandy Pfeil-Hotel Director, Hotel Management
Dear Guest, This is to thank you for coming to Barceló Bavaro Beach Adults only to spend your vacation. Thank you for taking the time to share with us such a good and nice to us say, your comment is very important for us because you will help us to better our services, I feel so happy knowing that our team full working their expectations, all the time keeping your busy with our daily activities. I look forward to your next visit in the future. Warm Regards, Sandy Pfeil Director.
5 out of 5
Recommended
for Everyone
by A verified traveller from New Jersey

Nice resort

Posted 22-Jul-2015
The resort was awesome, plenty of things to do and the theater at night was always a fun time. Stayed at the adults only and had access to the palace deluxe resort and their facilities. Everything about the resort was exceptional.
Comment from Hotel Management
28-Jul-2015 by Sandy Pfeil-Hotel Director, Hotel Management
Dear Guest, Receive a greeting from Barceló Bavaro Beach Adults Only. We are really very happy and content knowing that your vacation at the resort were welcomed appreciate your comment so positive about our facilities, this is our aim to work make you feel at home with all the facilities and amenities that will we can provide, making your holiday happy and fun, thanks for letting us know that our nightly entertainment team is doing its work. I look forward to your presence once again in our Resort. Warm Regards, Sandy Pfeil Director.
4 out of 5
Recommended
for Everyone
by A verified traveller from pennsylvania

Posted 22-Jul-2015
Pros: It was very relaxing.
Cons: I would have a place for dancing at night
I requested a king size room but got two regular beds. I should have complained but was too tired after traveling all day. Also I never received my golf package that was listed on my reservation. At times our room was not cleaned when we came back to get ready for dinner and we had to look for maid even though we had the clean sign on the door.
Comment from Hotel Management
28-Jul-2015 by Sandy Pfeil-Hotel Director, Hotel Management
Dear Guest, First thanks for having chosen our Barceló Bavaro Beach Resort holiday in Punta Cana. We apologize for any inconvenience encountered during your stay at the Resort, I appreciate your comment will be take in a very special way, we will work on this to thereby provide a service of the highest possible quality bad. We would like to give us the opportunity to change their negative perception regarding our rooms and others. I hope we can look its presence again in our Hotel. We are at your disposal for anything you may need before the next visit. Warm Regards, Sandy Pfeil Director.