Interior

Reviews of Park Ornate

4 out of 5
Park Ornate
1 Km ahead of Bund Garden Bridge, Nagar Road, Pune, Maharashtra

Reviews

8.0

Very good

Rating 10 - Excellent. 4 out of 16 reviews" "
Rating 8 - Good. 9 out of 16 reviews" "
Rating 6 - Okay. 2 out of 16 reviews" "
Rating 4 - Poor. 1 out of 16 reviews" "
Rating 2 - Terrible. 0 out of 16 reviews" "

8.4/10

Cleanliness

8.2/10

Staff & service

10/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Aayush

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very helpful. The property is in a safe residential area and a lot of restaurants are within 10 minutes of driving distance. The rooms were clean and well managed.
Stayed 1 night in Nov 2023

8/10 Good

Chandra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2023

10/10 Excellent

Anand

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a pleasant stay!! Clean and hygienic room, fluffy pillows and food were amazing. Housekeeping department guys are really good. Thank you!!
Stayed 4 nights in Feb 2023

6/10 Okay

Akshay

4/10 Poor

PANKAJ

Business traveller
Disliked: Property conditions & facilities, room comfort
Looks can be deceptive
Hotel online & offline is poles apart Truly disappointing stay we has
Stayed 1 night in Aug 2022

8/10 Good

Abdur Rasheed

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good for business stay
The room was good to stay.It was noisy around the room you can here people talking outside the room and inside the room.no tv working and also the restaurant was not good don't have much menu options have to wait long to get food or plates during buffet breakfast even if you are early.and the plates were not washed or cleaned properly.
Stayed 5 nights in Jun 2022

6/10 Okay

Mayur

Liked: Cleanliness, staff & service
Location was pretty good (right on the highway and easy to find..thanks to the big sign on top of the hotel). In general, the hotel infrastructure seemed new and the room was nice and cosy. But the temperature control on the AC didn't work as we tried changing the temperature twice during the night but failed. The exhaust in the bathroom was missing/defunct. Also, the temperature control on the hand-held shower wasn't working. The breakfast-buffet spread was extensive but none of the offerings were enticing enough for a second calling.
Stayed 1 night in Feb 2020
Response from Reservation Manager on 6 Mar 2020
Dear Guest, Thanks for taking the time to give your feedback. Our aim is to provide our guests with memorable experiences and I do apologize sincerely for any shortcomings you encountered on your stay. Please be assured this is not indicative of our usual standards. I have taken all notes and wish to thank you once again for all your valuable comments. These are of great importance to us and allow us to monitor and improve our service continuously. I hope to welcome you back to Park Ornate Hotel in the future and be able to restore your faith.

8/10 Good

Deepak

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable stay
The room was comfortable enough. The breakfast had a lot of variety and was nice. The dinner was included in the package, but was a very limited menu and not good value for money.
Stayed 1 night in Jan 2019
Response from Reservations Head on 11 Jan 2019
Dear Guest, Thank you for sharing your valuable feedback. I am delighted to know that you had an enjoyable time at Park Ornate Hotel, Pune. Your generous appreciation of all aspects of the hotel is very encouraging. I am sorry to learn that on this stay, the hotel and the services did not meet your expectations. Your detailed feedback is very valuable and I have personally shared it with the relevant Department Heads to apprise their teams and take measures to rectify our shortcomings. I do hope you will return soon and give us another opportunity to look after you.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jul 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice comfortable stay with excellent breakfast
My stay was very comfortable. The room, bed and shower was excellent. The only thing which customers could look into during check in is that not to request for a corner room as wifi is not very strong.

8/10 Good

Verified traveller

Liked: Staff & service

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
A very good deal!
I stayed in this hotel for approx 2 weeks. The hotel location is decent although the surrounding area may not leave a very good impression. I found the b/f and food ok with good service. You will have to make some effort in case you want to eat out, no nearby restaurant! Rooms are spacious. This hotel is a very good deal for the price.

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Nice trip
Overall - Very good

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place, but off the main busy city
This is a great place. A real gem. I am from the US. The interiors of this hotel room is like a 3 or 4 star but at a 2 star price. It is away from the city and busy streets. And above all the free Wi-fi is blessing. I will stay again.

8/10 Good

A, Bombay

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

JIMMY, MIAMI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A hidden gem
A hidden gem tucked away off a very busy street. From the minute u walk in you are greeted with a smiling face and a "HELLO, WELCOME TO THE PARK ORNATE". There are not many hotels around the world in today's society where you get a warm greeting. The room was very clean and spotless,and was kept that way daily with the excellent and again friendly house keeping staff. The morning breafast buffet was well presented and you had your choice of eating in,or out under a canopy,surrounded by gardens. But get ready for the constant black out's as this is commom all over India..But not to worry,the ORNATE has a very good generator,that keeps u watching tv.