Seasonal outdoor pool, pool loungers

Reviews of Quality Inn Paradise Creek

2.5 out of 5
Quality Inn Paradise Creek
S.E. 1400 Bishop Blvd., Pullman, WA

Reviews

8.4

Very good

Rating 10 - Excellent. 393 out of 1000 reviews" "
Rating 8 - Good. 429 out of 1000 reviews" "
Rating 6 - Okay. 115 out of 1000 reviews" "
Rating 4 - Poor. 44 out of 1000 reviews" "
Rating 2 - Terrible. 19 out of 1000 reviews" "

8.4/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

4/10 Poor

Jeeyern

Liked: Amenities
Disliked: Cleanliness, property conditions & facilities
It's quite old hotel
Stayed 1 night in Apr 2024
Response from Kylee Front Desk Supervisor on 11 Apr 2024
We appreciate your feedback, and we apologize if the age of our hotel impacted your experience negatively. We understand that our facilities may not meet everyone's preferences, but we strive to ensure that they are well-maintained and comfortable for all our guests. If there are specific areas where you feel we can improve, we would value your input. Our goal is to provide a pleasant stay for all our guests, and your feedback helps us in achieving that. Thank you for staying with us, and we hope to have the opportunity to better meet your expectations in the future.

8/10 Good

Samantha

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room and jetted tub
Stayed 1 night in Apr 2024
Response from Kylee Front Desk Supervisor on 11 Apr 2024
Thank you for your feedback, and we're glad to hear that you enjoyed the room and the jetted tub during your stay. If there are any specific areas where we could have improved to earn that extra star, please feel free to let us know. Your input helps us ensure that we're providing the best possible experience for our guests. We appreciate your support and hope to have the opportunity to welcome you back for an even better stay in the future!

2/10 Terrible

Julianna

Travelled with family
Disliked: Property conditions & facilities
The double bathtub was creepy and weird
Stayed 2 nights in Apr 2024
Response from Kylee Front Desk Supervisor on 11 Apr 2024
We're sorry to hear that you found the double bathtub unsettling during your stay. Your comfort and satisfaction are important to us, and we apologize if this feature did not meet your expectations. If there's anything else that we can do to address your concerns or improve your experience, please don't hesitate to let us know. Your feedback is valuable to us as we strive to ensure that all our guests have a comfortable and enjoyable stay. Thank you for bringing this to our attention.

10/10 Excellent

Michael

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet, relaxing, and convenient, all for a reasonable price.
Stayed 1 night in Apr 2024
Response from Kylee Front Desk Supervisor on 11 Apr 2024
Thank you for your perfect score! We're delighted to hear that you had such a positive experience during your stay with us. If there's anything specific you enjoyed about your visit or anything we can do to make your next stay even better, please let us know. We appreciate your support and hope to have the pleasure of welcoming you back for another fantastic stay in the future!

10/10 Excellent

James

Stayed 2 nights in Mar 2024
Response from Kylee Front Desk Supervisor on 19 Apr 2024
Thank you for your perfect score! We're thrilled to hear that you had a great experience during your stay with us. If there's anything specific you enjoyed about your visit or anything we can do to make your next stay even better, please let us know. We appreciate your support and hope to have the pleasure of welcoming you back for another fantastic stay in the future!

10/10 Excellent

Kristina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 2 nights in Mar 2024
Response from Kylee on 27 Mar 2024
Thank you so much for your perfect rating! We're thrilled to hear that you had such an excellent experience during your stay with us. Providing top-notch service and amenities for our guests is our priority, and we're delighted that we met your expectations. We truly appreciate your feedback and hope to have the pleasure of welcoming you back for another fantastic stay in the future. If there's anything specific you loved about your stay or anything we can do to make your next visit even better, please feel free to let us know. We look forward to seeing you again soon!Thank You,

10/10 Excellent

Kari

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is close to the university, accessibility to the Pullman-Moscow trail, restaurants, and has a nice breakfast option with a working hot tub & sauna. An all around great stay.
Stayed 2 nights in Feb 2024
Response from Kylee on 27 Mar 2024
Thank you for your fantastic feedback and for choosing to stay with us! We're thrilled to hear that you had such a positive experience during your time here. It's wonderful to know that our proximity to the university, accessibility to the Pullman-Moscow trail, nearby restaurants, and breakfast options met your expectations. We're also glad you enjoyed our hot tub and sauna facilities. Providing a comfortable and convenient experience for our guests is always our goal, and we're delighted that we succeeded during your stay. We truly appreciate your kind words and hope to have the pleasure of welcoming you back for another great stay in the future! If there's anything else we can do to make your next visit even better, please don't hesitate to let us know.Thank you,

8/10 Good

Patricia, Burbank

Liked: Cleanliness, staff & service
The only problem we had was with the TV. The service they subscribe to did not have access to the National Networks (NBC, CBS, etc.)
Stayed 2 nights in Feb 2024
Response from Kylee on 27 Mar 2024
Thank you for your feedback and for choosing to stay with us. We're glad to hear that overall you had a positive experience. However, we apologize for the inconvenience you experienced with the TV service. We understand how important access to national networks can be for our guests. Your comments are valuable to us, and we appreciate your honesty. We hope to have the opportunity to welcome you back for an even better stay in the future. If there's anything else we can do to enhance your experience, please don't hesitate to let us know.Thank you,

8/10 Good

Aileen

Liked: Cleanliness, staff & service
Stayed 2 nights in Feb 2024
Response from kylee on 12 Feb 2024
Dear Aileen,Thank you for taking the time to complete the online survey regarding your recent stay at Quality Inn Paradise Creek.We sincerely appreciate and value your feedback. Your compliments will be shared with our team and serve as encouragement as we strive to continuously improve the quality of our services. It is always a pleasure to receive positive feedback.Your loyalty is important to us. Please visit us again soon!Sincerely,Kylee RuddellFront Office SupervisorQuality Inn Paradise Creek

4/10 Poor

Dolores

Stayed 1 night in Feb 2024
Response from Kylee on 27 Mar 2024
Thank you for sharing your feedback with us, and we apologize that your experience fell short of expectations. We take guest feedback seriously and would appreciate any specific details you can provide regarding what aspects of your stay did not meet your expectations. Your input will help us identify areas for improvement and ensure that we can provide a better experience for future guests. We hope to have the opportunity to address any concerns and welcome you back for a more satisfactory stay in the future. Thank you for your understanding.

10/10 Excellent

Jim

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Kylee on 12 Feb 2024
Dear Jim,Thank you for taking the time to complete the online survey regarding your recent stay at Quality Inn Paradise Creek.We sincerely appreciate and value your feedback. Your compliments will be shared with our team and serve as encouragement as we strive to continuously improve the quality of our services. It is always a pleasure to receive positive feedback.Your loyalty is important to us. Please visit us again soon!Sincerely,Kylee RuddellFront Office SupervisorQuality Inn Paradise Creek

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Kylee on 12 Feb 2024
Dear Christopher,Thank you for taking the time to complete the online survey regarding your recent stay at Quality Inn Paradise Creek.We sincerely appreciate and value your feedback. Your compliments will be shared with our team and serve as encouragement as we strive to continuously improve the quality of our services. It is always a pleasure to receive positive feedback.Your loyalty is important to us. Please visit us again soon!Sincerely,Kylee RuddellFront Office SupervisorQuality Inn Paradise Creek

10/10 Excellent

Shawn

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Lived space in the lobby to gather; friendly staff
Stayed 1 night in Feb 2024
Response from Kylee on 12 Feb 2024
Dear Shawn,Thank you for taking the time to complete the online survey regarding your recent stay at Quality Inn Paradise Creek.We sincerely appreciate and value your feedback. Your compliments will be shared with our team and serve as encouragement as we strive to continuously improve the quality of our services. It is always a pleasure to receive positive feedback.Your loyalty is important to us. Please visit us again soon!Sincerely,Kylee RuddellFront Office SupervisorQuality Inn Paradise Creek

10/10 Excellent

Ronald

Liked: Cleanliness, staff & service, property conditions & facilities
Nice staff
Stayed 1 night in Jan 2024
Response from Kylee on 12 Feb 2024
Dear Ronald,Thank you for taking the time to complete the online survey regarding your recent stay at Quality Inn Paradise Creek.We sincerely appreciate and value your feedback. Your compliments will be shared with our team and serve as encouragement as we strive to continuously improve the quality of our services. It is always a pleasure to receive positive feedback.Your loyalty is important to us. Please visit us again soon!Sincerely,Kylee RuddellFront Office SupervisorQuality Inn Paradise Creek

10/10 Excellent

douglas

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was a GREAT value for the room rate. I've stayed in so called five star facilities and have been disappointed. Thank you Quality Inn for supporting us traveling workers!
Stayed 4 nights in Jan 2024
Response from Kylee on 12 Feb 2024
Dear Douglas,Thank you for taking the time to complete the online survey regarding your recent stay at Quality Inn Paradise Creek.We sincerely appreciate and value your feedback. Your compliments will be shared with our team and serve as encouragement as we strive to continuously improve the quality of our services. It is always a pleasure to receive positive feedback.Your loyalty is important to us. Please visit us again soon!Sincerely,Kylee RuddellFront Office SupervisorQuality Inn Paradise Creek

8/10 Good

DAN

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect other than noise
My stay was perfect other than one thing. The walls allowed a lot of noise into the room.
Stayed 2 nights in Jan 2024
Response from Kylee on 12 Feb 2024
Dear Dan,Thank you for taking the time to complete the online survey regarding your recent stay at Quality Inn Paradise Creek.We sincerely appreciate and value your feedback. Your compliments will be shared with our team and serve as encouragement as we strive to continuously improve the quality of our services. It is always a pleasure to receive positive feedback. We do apologize for the noice level in your room.Your loyalty is important to us. Please visit us again soon!Sincerely,Kylee RuddellFront Office SupervisorQuality Inn Paradise Creek

8/10 Good

Art

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Kylee on 12 Feb 2024
Dear Art,Thank you for taking the time to complete the online survey regarding your recent stay at Quality Inn Paradise Creek.We sincerely appreciate and value your feedback. Your compliments will be shared with our team and serve as encouragement as we strive to continuously improve the quality of our services. It is always a pleasure to receive positive feedback.Your loyalty is important to us. Please visit us again soon!Sincerely,Kylee RuddellFront Office SupervisorQuality Inn Paradise Creek

8/10 Good

Wesely

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from Bill M on 17 Jan 2024
Thank you for taking the time to complete our online survey regarding your recent stay at Quality Inn Paradise Creek.As a Choice Privileges member you are truly valued.Your feedback about your stay is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests.We hope to see you again soon.

10/10 Excellent

Michael

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Bill M on 14 Jan 2024
We would like to thank you for taking the time to complete our online survey about your stay with us. Feedback from our Choice Privileges members is very important to us and your input helps us in our efforts to providing excellent service.Thank you so much for your business and we look forward to seeing you in the future.

8/10 Good

Douglas

Response from Kylee on 12 Feb 2024
Dear Douglas,Thank you for taking the time to complete the online survey regarding your recent stay at Quality Inn Paradise Creek.We sincerely appreciate and value your feedback. Your compliments will be shared with our team and serve as encouragement as we strive to continuously improve the quality of our services. It is always a pleasure to receive positive feedback.Your loyalty is important to us. Please visit us again soon!Sincerely,Kylee RuddellFront Office SupervisorQuality Inn Paradise Creek

10/10 Excellent

Julie

Liked: Amenities
Stayed 1 night in Jan 2024
Response from Bill M on 14 Jan 2024
We would like to thank you for taking the time to complete our online survey about your stay with us. Feedback from our Choice Privileges members is very important to us and your input helps us in our efforts to providing excellent service.Thank you so much for your business and we look forward to seeing you in the future.

10/10 Excellent

Tim

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff and cleanliness. Thx.
Stayed 2 nights in Jan 2024
Response from Bill M on 14 Jan 2024
Thank you for taking the time to complete our online survey regarding your recent stay at Quality Inn Paradise Creek.We sincerely appreciate and value your feedback as our valued guest. Your compliments will be shared with our team and serve as encouragement as we strive to continuously improve the quality of our services. It is always a pleasure to receive positive feedback.Your loyalty is important to us. Please visit us again soon!

8/10 Good

Monica

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Dec 2023
Response from Bill M on 14 Jan 2024
Thank you for taking the time to complete our online survey regarding your recent stay at Quality Inn Paradise Creek. As our guest you are truly valued.Your feedback about your stay with us is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests.We hope to see you again soon.

6/10 Okay

Eric

Business traveller
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Room seemed like it had not been entered since 1989. Carpet probably needs replacing, there is an unidentified smell permanently embedded into it, maybe from pets. Toilets are round bowls and very high, maybe this works for you? Shower water pressure left a lot to be desired. Other than smell, room appeared clean. Staff was very friendly. Morning breakfast was, well it was breakfast, don't expect a lot.
Stayed 1 night in Dec 2023
Response from Bill M on 27 Dec 2023
Thank you for taking the time to complete our online survey regarding your recent stay at Quality Inn Paradise Creek. On behalf of our entire team, I would like to apologize for failing to exceed your expectations with the condition of your room upon check-in. Your satisfaction is important to us as a valued Choice Privileges member. We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests. We hope for an opportunity to properly host you in the future.

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Does not disappoint.
Friendly and helpful staff. A solid budget friendly hotel stay.
Stayed 1 night in Dec 2023
Response from Bill M on 21 Dec 2023
Thank you for taking the time to complete our online survey regarding your recent stay at Quality Inn Paradise Creek.We sincerely appreciate and value your feedback as a Choice Privileges member. Your compliments will be shared with our team and serve as encouragement as we strive to continuously improve the quality of our services. It is always a pleasure to receive positive feedback.Your loyalty is important to us. Please visit us again soon!

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wifi on the slow side. Excellent customer service from check in to check out.
Stayed 1 night in Dec 2023
Response from Bill M on 21 Dec 2023
Thank you for taking the time to complete our online survey regarding your recent stay at Quality Inn Paradise Creek.We sincerely appreciate and value your feedback. Your compliments will be shared with our team and serve as encouragement as we strive to continuously improve the quality of our services. It is always a pleasure to receive positive feedback.Your loyalty is important to us. Please visit us again soon!

10/10 Excellent

James

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023
Response from Bill M on 21 Dec 2023
Thank you for taking the time to complete our online survey regarding your recent stay at Quality Inn Paradise Creek.We sincerely appreciate and value your feedback. Your compliments will be shared with our team and serve as encouragement as we strive to continuously improve the quality of our services. It is always a pleasure to receive positive feedback.Your loyalty is important to us. Please visit us again soon!

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2023
Response from Bill M on 7 Dec 2023
We would like to thank you for taking the time to complete our online survey about your stay. Feedback from our guests is very important to us and your input helps us in our efforts to providing excellent service. Thank you so much for your business and we look forward to seeing you in the future.

8/10 Good

Stephanie

Liked: Cleanliness, staff & service, property conditions & facilities
Quiet and clean! Morning complimentary breakfast was healthy, fresh and good.
Stayed 1 night in Dec 2023
Response from Bill M on 7 Dec 2023
We would like to thank you for taking the time to complete our online survey about your stay. Feedback from our guests is very important to us and your input helps us in our efforts to providing excellent service. Thank you so much for your business and we look forward to seeing you in the future.

8/10 Good

Christopher

Stayed 1 night in Dec 2023
Response from Bill M on 27 Dec 2023
Thank you for taking the time to complete our online survey regarding your recent stay at Quality Inn Paradise Creek.As a Choice Privileges member you are truly valued.Your feedback about your stay is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests.We hope to see you again soon.

10/10 Excellent

Linda, Spokane Valley

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023
Response from Bill M on 28 Nov 2023
Thank you for taking the time to fill out our online survey with such positive feedback! I have shared your comments with my staff, and they join me in thanking you for your kind words. We take great pride in Quality Inn Paradise Creek and the services we provide for our valued Choice Privileges members. We are so glad you enjoyed your stay. We look forward to providing you with wonderful accommodations and experiences each time you are in town.

8/10 Good

keith

Liked: Staff & service
Stayed 1 night in Nov 2023
Response from Bill M on 28 Nov 2023
Thank you for taking the time to fill out our online survey with such positive feedback! I have shared your comments with my staff, and they join me in thanking you for your kind words. We take great pride in Quality Inn Paradise Creek and the services we provide for our valued Choice Privileges members. We are so glad you enjoyed your stay. We look forward to providing you with wonderful accommodations and experiences each time you are in town.

8/10 Good

Wayde

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Easy to get to and close to WSU. Our room had a large table that was great because of the gas pipeline breakage in Pullman.
Stayed 3 nights in Nov 2023
Response from Bill M on 28 Nov 2023
Thank you for taking the time to complete our online survey regarding your recent stay at Quality Inn Paradise Creek. We sincerely appreciate and value your feedback as a Choice Privileges member. Your compliments will be shared with our team and serve as encouragement as we strive to continuously improve the quality of our services. It is always a pleasure to receive positive feedback. Your loyalty is important to us. Please visit us again soon!

6/10 Okay

Lola

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The property was fine. The gas leak made it less desirable.
Stayed 2 nights in Nov 2023
Response from Bill M on 29 Nov 2023
Thank you for taking the time to complete our online survey regarding your recent stay at Quality Inn Paradise Creek. On behalf of our entire team, I would like to apologize for failing to exceed your expectations concerning our gas being out. Your satisfaction is important to us as a valued Choice Privileges member. We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests. We hope for an opportunity to properly host you in the future.

2/10 Terrible

Kaitlyn

Disliked: Cleanliness, staff & service, property conditions & facilities
Over priced and gross
Response from Bill M on 29 Nov 2023
Thank you for taking the time to complete our online survey regarding your recent stay at Quality Inn Paradise Creek. On behalf of our entire team, I would like to apologize for failing to exceed your expectations with your stay with us . We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests. We hope for an opportunity to properly host you in the future.

6/10 Okay

Dale, Arlington

Liked: Cleanliness
Stayed 2 nights in Nov 2023
Response from Bill M on 7 Dec 2023
We would like to thank you for taking the time to complete our online survey about your stay. Feedback from our guests is very important to us and your input helps us in our efforts to providing excellent service. Thank you so much for your business and we look forward to seeing you in the future.

4/10 Poor

Craig

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was unkempt and room was filthy, hadn't been vacuumed and bathroom was disgusting.
Stayed 2 nights in Nov 2023
Response from Bill M on 29 Nov 2023
Thank you for taking the time to complete our online survey regarding your recent stay at Quality Inn Paradise Creek. On behalf of our entire team, I would like to apologize for failing to exceed your expectations with your room condition. We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests. We hope for an opportunity to properly host you in the future.

8/10 Good

Jessica

Liked: Cleanliness, staff & service
Stayed 1 night in Nov 2023
Response from Bill M on 7 Dec 2023
We would like to thank you for taking the time to complete our online survey about your stay. Feedback from our guests is very important to us and your input helps us in our efforts to providing excellent service. Thank you so much for your business and we look forward to seeing you in the future.

10/10 Excellent

Carrie

Stayed 1 night in Oct 2023
Response from Bill M on 29 Nov 2023
Thank you for taking the time to complete our online survey regarding your recent stay at Quality Inn Paradise Creek. As a Choice Privileges member you are truly valued. Your feedback about your stay is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests. We hope to see you again soon.

10/10 Excellent

JUNE L

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great value
I was actually surprised as this just seems like an average hotel for the price, but my room was very nice, and really clean. I do a lot of traveling and this hotel was by far one of the best values I have found.
Stayed 1 night in Oct 2023
Response from Bill M on 29 Nov 2023
Thank you for taking the time to complete our online survey regarding your recent stay at Quality Inn Paradise Creek. We sincerely appreciate and value your feedback.Your compliments will be shared with our team and serve as encouragement as we strive to continuously improve the quality of our services. It is always a pleasure to receive positive feedback. Your loyalty is important to us. Please visit us again soon!

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wish there had been an option online to request a pet room ahead of time. Enjoyed the stay and location convenient and clean.
Stayed 1 night in Oct 2023
Response from Bill M on 7 Dec 2023
We would like to thank you for taking the time to complete our online survey about your stay. Feedback from our guests is very important to us and your input helps us in our efforts to providing excellent service. Thank you so much for your business and we look forward to seeing you in the future.

10/10 Excellent

Christopher

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the staff and area
Stayed 3 nights in Oct 2023
Response from Bill M on 29 Nov 2023
Thank you for taking the time to complete our online survey regarding your recent stay at Quality Inn Paradise Creek. We sincerely appreciate and value your feedback. Your compliments will be shared with our team and serve as encouragement as we strive to continuously improve the quality of our services. It is always a pleasure to receive positive feedback. Your loyalty is important to us. Please visit us again soon!

10/10 Excellent

Olga

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We love the good service t the breakfast place
Stayed 2 nights in Oct 2023
Response from Bill M on 28 Nov 2023
Thank you for taking the time to complete our online survey regarding your recent stay at Quality Inn Paradise Creek. We sincerely appreciate and value your feedback as a Choice Privileges member. Your compliments will be shared with our team and serve as encouragement as we strive to continuously improve the quality of our services. It is always a pleasure to receive positive feedback. Your loyalty is important to us. Please visit us again soon!

8/10 Good

Jodi

Stayed 1 night in Oct 2023
Response from Bill M on 7 Dec 2023
We would like to thank you for taking the time to complete our online survey about your stay. Feedback from our guests is very important to us and your input helps us in our efforts to providing excellent service. Thank you so much for your business and we look forward to seeing you in the future.

8/10 Good

Bridgette

Travelled with family
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
This was a nice place to stay to go to the university.
Stayed 1 night in Oct 2023
Response from Bill M on 28 Nov 2023
Thank you for taking the time to complete our online survey regarding your recent stay at Quality Inn Paradise Creek. We sincerely appreciate and value your feedback as a Choice Privileges member. Your compliments will be shared with our team and serve as encouragement as we strive to continuously improve the quality of our services. It is always a pleasure to receive positive feedback. Your loyalty is important to us. Please visit us again soon!

4/10 Poor

Stanley

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023
Response from Bill M on 7 Dec 2023
We would like to thank you for taking the time to complete our online survey about your stay. Feedback from our guests is very important to us and your input helps us in our efforts to providing excellent service. Thank you so much for your business and we look forward to seeing you in the future.

8/10 Good

Dale, Arlington

Travelled with partner
Liked: Cleanliness, staff & service
Our stay was fine. The property is “tired”. Especially the outside. Dirty grungy steps leading up to the back entrance. Garbage can was neglected and overflowing.
Stayed 2 nights in Sep 2023

8/10 Good

susan

Liked: Cleanliness, staff & service, amenities
Super nice man at front desk! Woman alone and he put me in Suite on 2nd floor fir safety. Hot tub in room, Breakfast and cake after game were nice touches!
Stayed 1 night in Sep 2023

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

6/10 Okay

Mary Ann

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Would have been good . . . except for the fact that your records do not agree with my computer records which show that I booked two rooms through hotel.com and paid a non-refundable amount through my credit card. You said I booked only one room through hotel.com and the other through you directly. You charged me again when I arrived for that one room you said I booked through you. so I was charged twice for that one room. Ibelieve.
Stayed 1 night in Sep 2023