Ratings based on 623 Verified Reviews

They paid and stayed. We double-checked.
4.0 out of 5
84% of guests recommend
4.3 Room cleanliness
4.0 Service & staff
4.0 Room comfort
4.1 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
by A verified traveller from californi

Not going back

Posted 29-Jul-2015
We saw a cockroach in hour room. Hate that you have to attend the time share meeting just so they live u alone. And thats u have to chace them just to get everything they promise you if you attended the time share breakfast including you 200. Pesos they ask as deposit
4 out of 5
Recommended
for Everyone
by A verified traveller from Estado de Mex.

Vacaciones en familia

Posted 27-Jul-2015
Hotel recomendable en muy buena ubicación. El personal es muy atento, las habitaciones son cómodas aunque nos toco una habitación con mobiliario viejo, las instalaciones del hotel en buen estado, las albercas limpias, la playa no es muy bonita tiene mucha piedra. Disfrutamos nuestra estadía.
5 out of 5
Recommended
for Everyone
by A verified traveller

Love PV!!!

Posted 26-Jul-2015
Our 2nd time staying in this resort, once again nothing but good things to say. I love the remodeling they did to the front. Clean and colorful rooms, awesome view of the pool and some ocean view from our room. Can't wait to go back. Really recommend it, great price.
5 out of 5
Recommended
for Everyone
by A verified traveller from New York City

Great hotel for couples or family!!

Posted 07-Jul-2015
Pros: Service and super friendly staff. Safety and security of the grounds. Great pools and beach. Location to downtown and airport is perfect!
Cons: Nothing!
Location: Very easy to get to downtown Puerto Vallarta and see the new boardwalk. Great distance to the best tour company- Vallarta Adventures!
We loved this hotel so much the first time we stayed here a few years ago that we came back and brought friends with us. The amenities and restaurants are great but the staff and service is exceptional- they don't miss a beat!
4 out of 5
Recommended
for Everyone
by A verified traveller from California

Close to everything & right on the beach

Posted 08-Jun-2015
Close to airport and right on the beach. There are shops walking distance from here and grocery stores. I understand I not every room will have a leak in the ceiling but ours did and if it had been over the need I would of been very upset, thankfully it was off to the side of the room but yes there were 3 leaks😒 once staff was made aware of the problem they were quick to remedy the problem.
4 out of 5
Recommended
for Everyone
by A verified traveller from Atlanta, GA

Very good hotel on the beach!

Posted 03-Jun-2015
Pros: We enjoyed the pools, easy beach access, and the onsite restaurants. This would be a great location for a "getaway" style vacation.
Cons: There were signs of some wear and tear, but the facilities staff seemed to be working hard to keep up the property.
Location: There is a lot to see and do in the area, and the hotel is a convenient place to explore the area from. Cabs are readily available as are tours.
We stayed here on the recommendation of some friends for a ten day vacation, and we were not disappointed. The hotel was generally very good. The rooms were clean and nicely appointed. The resort had three wonderful pools as well as access to a semi-private beach area. There were three restaurants on the resort grounds, and the food was generally of high quality. The resort is located in a major hotel strip about a ten minute (albeit very inexpensive) cab ride from the downtown area and the "romantic zone" or old town Puerto Vallarta. The biggest drawback was the facility is a part of a time share network, and they were a bit pressured in getting you to buy into their timeshare system.
4 out of 5
Recommended
for Everyone
by A verified traveller from Canada

Perfect location . Excellent service. Great food

Posted 23-May-2015
Arriving at the resort and discovering the wifi costs per device policy was off putting. However it worked perfectly everywhere on the resort including the beach. The employee's were ALL very friendly and helpful. The entertainment, activities, and availability of tours in the lobby also contributed to a great first time in PV for my daughter and I.
4 out of 5
Recommended
for Everyone
by A verified traveller from Ca.

Great location and well maintained

Posted 08-May-2015
Pros: The location and the reasonable price. we stayed in a one bedroom which had plenty of room and seating.
Cons: The only problem is that though the palm trees enhance the appearance, they also deny the majority of the rooms from having any kind of ocean view.
Location: Right on the beach and down town was very close by with many restaurants and clubs
Other than the time share push, everything was very nice. Located right on the beach and a fifty cent bus ride or four dollar cab ride to town. Activities at night were good. Just beware the time share lurkers.
4 out of 5
Recommended
for Everyone
by A verified traveller from G

Friendly staff, well kept property, great beach

Posted 21-Apr-2015
Spent 5 nights here. Friendly staff, great pool, excellent food, fun activities and shows each night, definitely will come back.
4 out of 5
Recommended
for Families
by A verified traveller

family vacation

Posted 26-Mar-2015 on Hotels
The only drawback was the "pull-out" bed. It was very hard and uncomfortable.