Nowhere on my itinerary did it mention you cannot get into this place without registering at an other hotel. Imagine my surprise when the cab driver pulled up to this address only to find a wall with a black door and a number above it. When Hotel Encino FINALLY answered the phone, they had a lady let me in. Not a great start to my holiday.
After getting into my room I realized that it really had no windows! A small window in the bedroom looked out onto brick walls. Only after meeting someone with a room at the front with a balcony did I realize they actually gave me one of the better rooms. The ones with the balcony are on a very busy bus route. The noise and pollution are horrible.
I also found out from the lady in the other room that they do not supply toilet paper. This is a first for me. You get one roll when you get there then you are on your own.
Needless to say I asked to be moved to the other hotel and ended up in a beautiful suite overlooking the river. Much better option.
I would highly recommend the suites owned by Encino.
I love this place because it is really a home away from home! JR and Jimmy are very nice and friendly. You asked and you will get it! I mean anything from them! :) I always asked them where to go and eat. They gave me tons of suggestions!
Anna which is the maid cooks really good breakfast! A La Mexicana is a must try!! (spicy)
My room is very clean and big. Although I have to share bathroom with one other guest, it's totally fine with me because all of the other guests are very nice and friendly. The room does need some maintenance.
The rooftop is a place I go everyday! Very nice view.
Lastly, great location! Close to the beach and everything else~
Very friendly and helpful staff, great gym facilities, comfortable rooms, awesome pools... not to mention the great events they organize there. Also a quick five minute walk down to the beach, so great location!
Definitely staying there next time I go to Puerto Vallarta!
"Beautiful Hotel, great location. But the BEST STA"
Wonderful staff,my husband is disabled, and all of the staff treated him like ,he was there own Father, we have stayed in many hotels but NEVER have we received such caring from 100% of the staff. Will be back ASAP
Within walking distance from the Malecon, Villa Premiere is a wonderful boutique oceanfront experience. We chose the all inclusive option and the food was the best I've ever had at an all inclusive. The menus at the restaurants were varied and the theme nights were romantic as the setting was poolside dining. in the week we were there, we only ate out twice. The smaller size of the hotel was perfect for us; enjoying a Bali bed on the ocean front or lounge chair in a premium location was never a problem. The rooms were comfortable and clean, the staff friendly, and I'd definitely return. Thanks for a memorable experience!
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