I stayed here the first and last night of our trip. The hotel was very clean and kept up well. Our room both nights were unfortunately facing the back so we didn't have much of a view. The location is an easy drive into Old San Juan and we learned our last night that there are a few places to eat and a grocery store down the street to the right of the hotel. Staff was friendly and helpful with directions to the forts. Will consider staying again for our next trip!
just what is needed.. Staff was great, lobby is clean and modern, room has everything you need, breakfast had more than expected, coffee available all day in lobby, nice pool, and nice gym. the hotel is surrounded by restaurants, other great hotels, bars, a Walgreens and cvs right in front. the walgreens is great if you have kids and need any snacks milk etc.. they also sale liquor.. the parking is a little tricky to get to because is behind the hotel and is only one way roads. I had no problems with noise from the street and we stayed on the 4th floor but if you have the option to stay in an upper floor go for it. Great stay!
eli from Orlando
Diamond Palace Hotel Casino offers extraordinary on-premises hospitality facilities- including three restaurants- a sky-high …More
If you want to explore Ponce, this is the place. The location was great and the fact it was a converted historical building made the experience great.
If you can, book a room in the first floor in the courtyard.
I've stayed here a total of 5 times and have never been disappointed. The staff are very diligent and the rooms are super spacious and clean. I'd recommend it to anyone considering this location. Great pools and a decent beach. There are plenty of places to lounge.
Everybody was willing to help us and recommend us the best of the city, places to go and activities! We are super happy withy the hotel, staff in general and the beautiful island! Excellent trip and price!
My boyfriend and I arrived to the hotel to only realized that he had lost his wallet with all of our documents. The provided cab service from the hotel back to the airport so that he could retrace his steps. We were unable to find it but the hotel reception Genesis was kind enough to take a cash deposit although we booked the reservations with card. She upgraded our room and accommodated us for our entire stay! The staff is very very nice and professional. The rooms were CLEAN and Beautifully decorated. The hotel is very BEAUTIFUL and the fact that is on the beach makes the stay there that much more beautiful! The concierge girl was very knowledgeable and knows exactly where the attracts are. Juan the employee on the beach Is super sweet as well!! I can go on and on about how awesome our vacation was. San Juan Water and Beach Club is FANTASTIC AND BEAUTIFUL! 5 out of 5 from us!!!
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