I've stayed here a total of 5 times and have never been disappointed. The staff are very diligent and the rooms are super spacious and clean. I'd recommend it to anyone considering this location. Great pools and a decent beach. There are plenty of places to lounge.
This hotel and its staff are absolutely amazing. I actually stayed a few weeks ago and decided to come back within that two week time period. My housekeeper Sarah was absolutely amazing. Juan at the front desk is always wonderful and knows how to make the guest experience superb. The guys at the beach Juan, Francisco, and I completely forgot the other gentleman's name are Top Notch!!! Joseph at the roof top bar is one of the best bar tenders in Isla Verde.
Don't let the outside fool you (needs updating)......this place was great! The inside has been updated and modernized. Definitely pick the oceanfront/oveanview room if available! Swim up bar, small waterslide, 2 pools and a hot tub, easy access to a protected ocean lagoon, sweeping ocean views and hammocks. 4 restaurant/cafe options to choose from. Small casino. Absolutely beautiful grounds. Peaceful and relaxing!
The hotel and staff were amazing from start to finish. We did have a couple electrical issues in our room, which was newly renovated. ...but the hotel staff was very accommodating and credited our room some for the inconvenience. Our trip was everything we had hoped I'd be. I would absolutely recommend this hotel and we will definitely be returning. We are talking about getting married here!
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