Availability

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Room type

Traditional Room

One King Bed
Max Occupancy: 2 adults
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Room, Accessible

Two Double Beds
Max Occupancy: 4 adults
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Deluxe Room, 2 Double Beds

Two Double Beds
Max Occupancy: 4 adults
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DELUXE BAY KING

One King Bed
Max Occupancy: 2 adults
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Waterfront hotel across from San Juan cruise-ship piers, just steps from restaurants, shops and attractions.

Modern, amid history

Located along the water in Old San Juan, this contemporary Puerto Rico hotel is across from cruise-ship piers and 3 blocks from the massive Fort San Cristóbal.

Casino and café

Within walking distance of numerous galleries, shops, restaurants, and museums, this Sheraton's highlights include an on-site casino and rooftop pool.

Work and relaxation

Sheraton Old San Juan Hotel & Casino has 240 air-conditioned rooms and suites, all with flat screen TVs, cordless phones, and high-speed Internet access.


General

Sheraton Old San Juan Hotel & Casino is across the street from the cruise-ship piers and 3 blocks from Fort San Cristobal.

The hotel's 10,000-square-foot casino offers Caribbean stud poker, blackjack, craps, roulette, and slot machines. Guests have access to a computer in the hotel's administrative office, along with tour/ticket assistance, complimentary wireless Internet access in public areas, an Internet point, multiple conference/meeting rooms, luggage storage, and photocopy, faxing, and secretarial services. A fitness center contains cardio machines. The hotel's shopping arcade lies across a narrow street.

This Puerto Rico hotel is smoke-free.

  • Swimming pool - outdoor
  • Spa tub
  • Massage - spa treatment room(s)
  • Concierge desk
  • Complimentary newspapers in lobby
  • Health club
  • Breakfast available (surcharge)
  • Bar/lounge
  • Restaurant
  • Room service (limited hours)
  • Parking (surcharge)
  • Exhibit space
  • Multiple large conference rooms
  • Event catering
  • Ballroom(s)
  • Banquet facilities
  • Audiovisual equipment
  • Secretarial services
  • Business services
  • Total number of rooms - 240
  • Multilingual staff
  • Safe-deposit box at front desk
  • 24-hour front desk
  • Porter/bellhop
  • Express check-out
  • Doorman/doorwoman
  • Security guard
  • Number of floors - 9
  • Babysitting or childcare
  • Hair salon
  • ATM/banking
  • Tour assistance
  • Beauty services
  • Dry cleaning/laundry service
  • Air-conditioned public areas
  • Elevator/lift
  • Valet parking (surcharge)
  • Smoke-free property
  • Wedding services
  • Casino
  • Tours/ticket assistance
  • Free Wi-Fi
  • Computer station
  • Internet point
  • Patio
  • Luggage storage
  • Meeting facilities size (feet) - 8073
  • Conference center
  • Meeting facilities size (meters) - 750
  • Number of meeting/conference rooms - 10
  • Smoke-free property (fines apply)
  • Television in lobby
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Internet

Available in all rooms: Free Wi-Fi, Free wired high-speed Internet

Available in some public areas: Free Wi-Fi


Parking

Parking (surcharge), Valet parking (surcharge)


Room Amenities
  • Premium TV channels
  • Pay movies
  • Premium bedding
  • Hypo-allergenic bedding available
  • Air conditioning
  • Climate control
  • Blackout drapes/curtains
  • Phone
  • Coffee/tea maker
  • Refrigerator (on request)
  • Microwave (on request)
  • Daily housekeeping
  • Designer toiletries
  • Private bathroom
  • Complimentary toiletries
  • Hair dryer
  • Shower/tub combination
  • In-room massage available
  • Iron/ironing board
  • Desk
  • Rollaway/extra beds available
  • Cribs/infant beds available
  • In-room safe (laptop compatible)
  • Satellite TV service
  • HDTV
  • Free Wi-Fi
  • Free wired high-speed Internet
  • Down comforter
  • HBO
  • Pillowtop mattress
  • LCD TV
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Dining

Palio - This authentic Tuscan chophouse offers local selections and stunning views of San Juan Bay from the hotel's second floor. Breakfast, brunch, and happy hour are also available. Closed Mondays.

Chicago Burger Company - Guests can build their own burgers at this indoor-outdoor restaurant on the scenic San Juan Bay. Menu includes certified Angus beef, salmon, and vegetarian options for lunch, dinner, and appetizers. Guests can also graba a drink at happy hour.

Sheraton Old San Juan Hotel & Casino serves a full breakfast from 6:30 to 11 AM each morning.

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Recreation

Guests can take advantage of the hotel's outdoor pool for swimming and sunning, and fitness equipment for staying in shape.

The concierge desk can assist with a range of tours and activities, from mountain climbing to snorkeling.

The recreational activities listed below are available at or near the hotel; fees may apply.

  • Golfing nearby
  • Snorkeling nearby
  • Boating nearby
  • Tennis nearby
  • Hiking/biking trails nearby
  • Swimming on site
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Accessibility

To make requests for specific accessibility needs, complete the “Special or Accessibility Requests" section of “Trip Preferences" when you book your hotel.

  • Accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Accessible parking
  • In-room accessibility
  • Accessibility equipment for the deaf
  • Braille or raised signage


Check-in

Minimum check-in age is 18

Check-in time starts at 3 PM


Check-out

Check-out time is 11 AM


Payment types

Accepted at this hotel: American Express, Diners Club, Discover, MasterCard, Visa


Pets

Pets allowed, Pet policy - dogs only, Maximum number of pets per room 1, Pet maximum weight in lb is 40


General

Extra-person charges may apply and vary depending on hotel policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

Service animals exempt from fees/restrictions

Noise-free rooms not guaranteed

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Fees
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Additional Details

A resort fee is included in the total price displayed. Children 16 years old and younger stay free when occupying the parent or guardian's room, using existing bedding. Only registered guests are allowed in the guestrooms. Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.


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