Ratings based on 1,026 Verified Reviews

They paid and stayed. We double-checked.
4.2 out of 5
92% of guests recommend
4.3 Room cleanliness
4.4 Service & staff
4.3 Room comfort
4.2 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveller

Courtyard marriott isla verde

Posted 28-Jul-2014
Awsome hotel! Staff very helpful! Food was great! Enjoyed myself. Casino, restaurants, pool and the beach full of lots of entertainment Recommend it to everyone visiting San Juan, Puerto Rico
4 out of 5
Recommended
for Everyone
by A verified traveller from New Jersey

Great hotel on the beach

Posted 23-Jul-2014
Pros: This hotel had a great pool with swim up bar, was right on the beach with water sports available, and offered a salsa band for dancing on Saturday nig
Cons: Try to limit the kids at the swim up bar: Some were making waves so big I had too move my drink so it did not get pool water in it.
Location: On the beach water sports available salsa dancing pool fitness center
We stayed for 2 nights and enjoyed the pool, swim up bar, Salsa restaurant, and dancing at Picante Bar.
4 out of 5
Recommended
for Everyone
by A verified traveller from kaplan, LA

Nice place to stay

Posted 22-Jul-2014
Pros: Great staff!
Cons: Hotel is in the middle of refurbishing which was needed to update the rooms, but otherwise a good place.
Overall a really nice place to stay. The staff was wonderful. It was right on the beach and only a few blocks from several restaurants and a bus stop. We would definitely recommend this hotel to others.
3 out of 5
Recommended
for Everyone
by A verified traveller from atlanta, GA

Okay hotel with excellent beach

Posted 20-Jul-2014
The hotel was nice inside but has a terrific beach and pool area. The staff were very friendly. Unfortunately, we were not provided with any information regarding the hotel accommodations or happenings. There was construction being done in the hotel that we were unaware of and it was loud waking us up in the morning. Our coffee maker did not work in the room and it didn't get replaced after asking twice. Housekeeping was cleaning across from our room one night at midnight which woke us up. The food was below average for the cost. Overall we had a nice stay. If you are looking for more of the beach and outdoor lounge, bar experience, this is the hotel for you.
Comment from Hotel Management
23-Jul-2014 by Henry, Hotel Management
I am glad that you enjoyed the pool and beach areas of the hotel. These have been recently renovated. We are in the process of completing a 10 million dollar renovation project which will revamp all of our guest rooms, hallways and main lobby. Thank you for sharing your feedback with us.
4 out of 5
Recommended
for Everyone
by A verified traveller

Satisfying stay

Posted 19-Jul-2014
We got a partial ocean view (which was nice), but it also included a view overlooking the dumpsters, so we tended to avoid the balcony altogether. Not that big of a deal since the beach is like 30 feet away. Not sure if the on-site restaurants should count as part of this review, but Sirena had particularly poor service. On one occasion I was sitting at a table by myself for about 20 minutes after the table was cleared before I started to try flagging down the server to get my check. I noticed the server spent a lot of time hiding at the other end of the restaurant just talking to other workers.
4 out of 5
Recommended
for Everyone
by A verified traveller from M indiana

Great package price!

Posted 16-Jul-2014
Hotel was about a 3 star.. Great beach nd pool. Staff Very attentive, pleasant and helpful. Casual nd relaxed atmosphere, loved it!
5 out of 5
Recommended
for Everyone
by A verified traveller from new york

Awesome place

Posted 15-Jul-2014
The hotel and beach are gorgeous. The pool bar and amenities are fabulous. It took about a day to get used to the sound of the planes , but the overall experience made up for that. We visited old San Juan and went to fajardo on a catamaran and went snorkeling I also got a massage on the beach ! I would go back!
5 out of 5
Recommended
for Everyone
by A verified traveller from Virginia

THE BEACH!!!

Posted 15-Jul-2014
The location of the hotel does not allow for touring without a car/taxi, however the beach, pool, outside lounge, pool bar, casino, hammocks, umbrellas, nice staff etc is fantastic. I would recommend walking the 5 minute walk to Walgreens to get some alcohol. ENJOY!!! Oh on Friday/Saturday they have a live salsa band.
3 out of 5
Recommended
for Everyone
by A verified traveller

Satisfactory!!!

Posted 14-Jul-2014
Pros: Hotel was nice.... i was very disappointment with food and also was very pricey.
Cons: First, economy in the country... and Second, to drop the food prices.
Location: I didn't have many restaurant near by the hotel.
Beautiful country, beach was great and old san juan was awesome. Be side of the country to be a great place the economy still very bad. I was very scare to see to many policy officer with bullet proof vest non-stop everywhere. Even in place where the tourist was. Most of my visit i was told to come back to the hotel before dark not only by the hotel staff but also most of the taxi driver and everyone that we talked in the street. So, in some way my vacation was limit because of that situation the country was.
Comment from Hotel Management
16-Jul-2014 by Henry, Hotel Management
Puerto Rico is considered a safe tourist destination. Local police is extremely aware of the importance of providing a safe stay for our visitors and that is why you see their presence in the main tourist zones. A safe can not be guaranteed and common sense should be used when traveling to any destination.
4 out of 5
Recommended
for Everyone
by A verified traveller from West Liberty, Ia

San Juan.

Posted 14-Jul-2014
Pros: Most everything.
Cons: Just the being charged for parking. The stools in the bathroom leaked water constantly. This seemed to be an issue everywhere in the hotel.
Location: Had to walk 5 or 6 blocks to find an affordably restaurant, but anything else you needed a buss. But buss tickets were only .75
It was a nice experience over all. We had a beautiful beach, nice restaurant ( a little pricey) but it was good. Very good and accommodating staff. Took care of problems promptly. Didn't like being charged for parking after spending good money with them. We found 15. dollars a day excessive.