Ratings based on 1,093 Verified Reviews

They paid and stayed. We double-checked.
4.2 out of 5
92% of guests recommend
4.3 Room cleanliness
4.4 Service & staff
4.3 Room comfort
4.2 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveller from Chicago, IL

Beautiful pool and beaach area!

Posted 22-Oct-2014
Pros: The staff was so friendly and helpful. We loved the pool and beach areas! We will be coming back here with my son - he will love it too!
Cons: Larger refrigerators in the guestrooms.
Location: Although close to the airport the noise was not bad. Several excellent restaurants and casinos nearby. We rented a car to explore other areas.
We loved our entire experience at this hotel! Our room was newly renovated, beautiful, clean and comfortable. There was some renovation in the main lobby taking place but other than that I would stay here again!
4 out of 5
Recommended
for Everyone
by A verified traveller from Ga

Very nice

Posted 19-Oct-2014
Excellent..... Only bad thing is you must take the bus or cab to everything. Nearest store, bar, or anything is about a mile walking.
4 out of 5
Recommended
for Everyone
by A verified traveller from Washington, DC

Right on the Beach

Posted 18-Oct-2014
The view on the beach and pool areas were wonderful and look like a post card. The massage service, pool and beach service was like an all-inclusive. They were in the process of fixing up the front entrance but not too bad.
5 out of 5
Recommended
for Everyone
by A verified traveller from Chicago

Best overall value on Isla Verde, Puerto Rico

Posted 16-Oct-2014
Pros: The staff is amazing warm and friendly,
Cons: They are doing construction here, however they try and keep the disruption to a minimum.
Location: The hotel is situated at the end of a strip of hotels and offers a great beach and view. The pool area is very neat and clean Louis is the best !!
The staff here is top shelf, they go the extra mile to ensure your stay is relaxing and comfortable. Orlando Hernandez and his staff at the front desk get it right every time they understand customer satisfaction and they do it with a smile. I can't say enough about Orlando and his team they are simply the best!!!
5 out of 5
Recommended
for Everyone
by A verified traveller from Santo Domingo

Nice room views of the beach

Posted 14-Oct-2014
I liked a lot while staying there. The treatment was excellent.
3 out of 5
by A verified traveller from mass

Noisy

Posted 09-Oct-2014
They are in the middle of renovating. Also so close the airport as to be on the runway. Nice beach.
5 out of 5
Recommended
for Everyone
by A verified traveller from W

Nice hotel, right on the beach. Service is A+.

Posted 08-Oct-2014
We requested ocean view room and we were accommodated. Staff is courteous and service is impeccable. There are 2 restaurants on site : one offers buffet for breakfast, lunch, dinner and the other one offers a la carte menu. Food is excellent. Part of the menu is Porto Rican food.
4 out of 5
Recommended
for Everyone
by A verified traveller from Florida

Nice stay

Posted 06-Oct-2014
Pros: Staff, rooms were newly remodeled, and clean. The outside pool area and sitting area was wonderful
Cons: It still needs some upgrades, think they are working on that. Also the walls are thin we could here our neighbors alarm. That needs to be fixed immed
Location: Air traffic was a negative but didn't spoil our trip. We had to take a cab to see everything. Would stay in another location if you want nightlife. If
Very nice hotel that met our needs. It is close to the airport so you do hear some air traffic. We did not find much in walking distance, but cabs have standard rates and not to pricey. the pool area was very nice. We enjoyed dancing in the lounge. Staff all spoke good English and were very helpful. next visit will be on the west side of the island. Get to the rainforest, see some caves and plan a catamaran trip the water is a must see. It was s wonderful trip
5 out of 5
Recommended
for Everyone
by A verified traveller from bronx

Courtyard by Marriott

Posted 04-Oct-2014
Great hotel. Love the beach. Staff was great and courteous. Will definitely. Stay again.
2 out of 5
by A verified traveller

Posted 03-Oct-2014
Pros: The view from my room.
It is incredible the amount of money the hotel charged me for using the resort ($19.38 daily and government taxes) plus the regular taxes. Also they charged me $15.00 for the parking plus another tax. I paid $190.00 for just one day in a hotel that is less than three start and I did not have time to go to the beach because the check in was at 3:00 pm and the check out at 11:00 am.
Comment from Hotel Management
08-Oct-2014 by Henry, Hotel Management
Thank you for taking the time to post review about your stay with us. Our regular check in time is 3pm and check out is at noon. If on your check in date, we have rooms available before 3pm, we would gladly accommodate you then and provide an early check in. The hotel's facilities can be used on the check in date while wait for the room or on the check date till the time of your flight. If we can be of additional assistance, please feel free to contact us.