Ratings based on 1,076 Verified Reviews

They paid and stayed. We double-checked.
4.2 out of 5
92% of guests recommend
4.3 Room cleanliness
4.4 Service & staff
4.3 Room comfort
4.2 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveller from Oakland, ca

Great price, good amenities, right on the beach.

Posted 13-Sep-2014
Staff was really great. The beach and pool area are really nice. Buffet food too expensive and not that good. Sirena restaurant, overpriced. If you eat at the pool or off site,this is a great hotel choice
4 out of 5
Recommended
for Everyone
by A verified traveller from new york

Amazing!!

Posted 09-Sep-2014
Nice hotel ,, love my stay @marriott food pricey but beside that very nice ,, I will recommended activities for the kids ,, and show for the adults at night time
4 out of 5
Recommended
for Everyone
by A verified traveller

Posted 06-Sep-2014
The hotel meet all expectations, staff was nice and attentive to our vacation needs. The only thing was the noise from the updated constrution crews.
4 out of 5
Recommended
for Everyone
by A verified traveller from New York, NY

San Juan Puerto Rico

Posted 05-Sep-2014
Cons: Do not charge your guest $16 per day for parking if they're staying at your hotel..!! It's not cool.
We were satisfied with the hotel and their staff. The hotel was clean overall.. Did not appreciate the oceanview from our balcony, there the roof from the restaurant below us.
4 out of 5
Recommended
for Everyone
by A verified traveller from New York

Marriott stay

Posted 02-Sep-2014
Pros: It was very active during the holidays.
Cons: They should really lower the prices on meals. Many of the surrounding restaurants are more affordable.
Location: We really liked the area.
We were happy that we stayed in a remodeled room. The staff was very courteous and friendly. We would change the pricing on the meals, which were too high compared to other places.
3 out of 5
by A verified traveller from New York

Hotel with great pool area

Posted 28-Aug-2014
Pros: This hotel has a very nice pool area. There are several pools and hot tubs, however, they were not working properly. Beach area is nice.
Cons: Fix the hot tubs, and expand the menus at the restaurants. There was lots of seafood and not much else.
Location: The beach is nice, but the main attraction is the town of Old San Juan, which is a $21 cab ride away in about 10 min or .75 cent 45 min bus ride.
When we first got there the staff was super friendly and helpful from the start. I booked a deluxe room with an ocean view balcony. The photos OL did not match what the room actually looked like. You could see the ocean but most of the view was the roof of the building next door with AC units pumping away. The decor was old and not nice. FYI.... They are in the process of renovating, they are currently working on floor 7. So we went back down to get a new room. I had to pay $30 a day extra to upgrade to the junior suite on the 10th floor. Much nicer with an unobstructed ocean view. Again, staff very nice and helpful. The bed was very comfortable and it had very nice sheets. The pool area is very nice with several pools and hot tubs, however both hot tubs were not working properly. Big let down for us. There are 3 places to eat in the lobby area with an area outside too. There is also a large casino. Overall, the hotel was ok, the nicest thing was the pool and beach area, but the beaches in PR really aren't that beautiful. If I ever went again I would stay elsewhere.
4 out of 5
Recommended
for Everyone
by A verified traveller from Boston, MA

Nice hotel right on the beach.....

Posted 17-Aug-2014
Pros: I enjoyed it being right on the beach and have food options on site.
Cons: I would make sure it was very clear that construction was going on as well as rooms being ready. I learned a few people had the same situation.
3 out of 5
Recommended
for Everyone
by A verified traveller from Houston, Tx

Hotel Rating

Posted 16-Aug-2014
(1) When making reservations be sure to verify whether or not you have a full or partial ocean view if you upgrade your room (2) Check-in was suppose to be 3p but my room wasn't ready until well past 4:30p...waited almost 2 hours for them to clean it...that made me very unhappy!
5 out of 5
Recommended
for Everyone
by A verified traveller from Connecticut

Very nice hotel, right on the beach!

Posted 15-Aug-2014
Pros: The main attraction for us was that it is right on the beach.
Cons: Nothing!
Location: Very close to the airport, other hotels and casinos and restaurants.
We have stayed at this hotel several times. Each stay has been excellent. The staff is friendly and helpful.
5 out of 5
Recommended
for Everyone
by A verified traveller

close to beach,

Posted 15-Aug-2014
Pros: People working in hotel very helpful
Location: plenty of places near to eat,like jobo,old sanjuan so closed, el yunque
was good, except for the mosquitos that bit me .lol. my fault,noone told me that the spray for mosquitos was for the guess.