All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Rating 10 - Excellent. 1029 out of 2218 reviews" "
10 - Excellent
1,029
Rating 8 - Good. 527 out of 2218 reviews" "
8 - Good
527
Rating 6 - Okay. 291 out of 2218 reviews" "
6 - Okay
291
Rating 4 - Poor. 202 out of 2218 reviews" "
4 - Poor
202
Rating 2 - Terrible. 169 out of 2218 reviews" "
2 - Terrible
169
7.8/10
Cleanliness
8.2/10
Staff & service
7.6/10
Amenities
7.4/10
Property conditions & facilities
8.0/10
Eco-friendliness
Reviews
6/10 Okay
Rafia
Travelled with family, Travelled with family and small children, Travelled with partner
Was good but the staff went to clean and they took the towel and the coffe and never brough new one.
Clarybell
Stayed 5 nights in Apr 2024
8/10 Good
Jose A.
Travelled with family
18 Apr 2024
Liked: Cleanliness, staff & service
Pros: Loved the location, beautiful surroundings, it is in a gated community and it was just walking distance to the beach.
Con: The hallways had a musty odor. The rooms need serious updating. Many bathroom fixtures are falling apart, the bathroom mirrors have absorbed a lot of moisture due to lack or air vents.
They need to change the carpet and take more care of their facilities
Gerardo
Stayed 2 nights in Apr 2024
4/10 Poor
Shauntay
16 Apr 2024
Disliked: Property conditions & facilities
Property is run down and very no-frills. The rooms are big but they have more of a motel vibe than a hotel. We had a roach in our room when we arrived and had to switched. Next room had a rusted microwave. Towels and wash clothes was limited. They took our dirty towels and never gave us new clean ones, we had to end up going to Walmart to get our own. We stayed here years ago when they were “golden sands villas” and it was much better. Also parking is $15 bucks a night and the first night we had to park by the other hotel because people parked in handicap parking with no handicap plaques and they had the other side of their lot closed off. Next time I would stay next door at the Embassy Suites hotel.
Useless stuff. They charge you $30/hour for late check out but I did not get a discount or a simple “sorry” when my check in was 45 late. Vending machines were broken and you have to go to the bars to buy a bottled water for $3 instead paying $1,25 at the vending machines. There is no other stores close to the hotel. So you need to take a taxi or order it. You can hear everything from your room. And the employees, maintenance guys are really loud all night. You can also hear the people next door.
The staff was so very friendly and helpful throughout our entire stay. The room was clean. The pool and beach areas were absolutely beautiful. We would definitely stay there again. The only downside is that it was kind of far from OSJ and other tourist areas and we didn’t rent a car. Overall we really enjoyed our time at the resort.
The property is worn down. The pool and views were amazing! No dining options in the hotel. Had to go to neighboring properties to eat. Staff were nice.
Kadar O
Stayed 4 nights in Apr 2024
Response from V. Vega on 13 Apr 2024
Greetings Kadar, we hope this message finds you well, thank you for taking time out of your day to leave us a positive review! It’s always a pleasure to hear you had a fantastic time at the resort. We hope we can see you and your loved ones very shortly. Have a great day!
4/10 Poor
Noemi, New Haven
Travelled with family, Business traveller
13 Apr 2024
Room furniture very old. Looks like it needs new paint job. Rust in room. Hallway looks very old needs paint job and updating
Noemi
Stayed 1 night in Apr 2024
6/10 Okay
Jayda
Travelled with partner
12 Apr 2024
Disliked: Property conditions & facilities
I thought the hotel stay was ok, but there were cockroaches inside our room and stains on the couches.
Jayda
Stayed 3 nights in Apr 2024
Response from V. Vega on 13 Apr 2024
Greetings Jayda, we hope this message finds you well, thank you for taking time out of your day to leave us a positive review! It’s always a pleasure to hear you had a fantastic time at the resort. We hope we can see you and your loved ones very shortly. Have a great day!
Greetings Sabrina, we hope this message finds you well, thank you for taking time out of your day to leave us a positive review! It’s always a pleasure to hear you had a fantastic time at the resort. We hope we can see you and your loved ones very shortly. Have a great day!
8/10 Good
Heriberto
Travelled with family
12 Apr 2024
Liked: Cleanliness, staff & service
Very convenient
Heriberto
Stayed 1 night in Apr 2024
Response from V. Vega on 13 Apr 2024
Greetings Heriberto, we hope this message finds you well, thank you for taking time out of your day to leave us a positive review! It’s always a pleasure to hear you had a fantastic time at the resort. We hope we can see you and your loved ones very shortly. Have a great day!
Greetings Angel, we hope this message finds you well, thank you for taking time out of your day to leave us a positive review! It’s always a pleasure to hear you had a fantastic time at the resort. We hope we can see you and your loved ones very shortly. Have a great day!
10/10 Excellent
Tatiana
10 Apr 2024
Tatiana
Stayed 1 night in Mar 2024
Response from V. Vega on 13 Apr 2024
Greetings Tatiana, we hope this message finds you well, thank you for taking time out of your day to leave us a positive review! It’s always a pleasure to hear you had a fantastic time at the resort. We hope we can see you and your loved ones very shortly. Have a great day!
Greetings Janely, we hope this message finds you well, thank you for taking time out of your day to leave us a positive review! It’s always a pleasure to hear you had a fantastic time at the resort. We hope we can see you and your loved ones very shortly. Have a great day!
Had a wonderful stay and the staff was extremely friendly, made me feel so welcome! I would definitely recommend and plan on staying again on my next visit!
Sarina
Stayed 3 nights in Mar 2024
Response from V. Vega on 13 Apr 2024
Greetings Sarina, we hope this message finds you well, thank you for taking time out of your day to leave us a positive review! It’s always a pleasure to hear you had a fantastic time at the resort. We hope we can see you and your loved ones very shortly. Have a great day!
Pools and pool area great! Wish there were more chairs and umbrellas. Private beach was ok; nice that it was private but a few feet into the water it was very rocky instead of the nice soft sand. Would be great for a few other dining options that are not super expensive like the restaurants but the food at the restaurants was wonderful!
Front desk individuals were great regarding questions about staying there but very unhelpful with other questions such as transportation/uber/etc.
Overall had a great stay and would stay again.
Cassandra
Stayed 4 nights in Apr 2024
Response from V. Vega on 13 Apr 2024
Greetings Cassandra, we hope this message finds you well, thank you for taking time out of your day to leave us a positive review! It’s always a pleasure to hear you had a fantastic time at the resort. We hope we can see you and your loved ones very shortly. Have a great day!
The staff was friendly and always had a smile on their faces! I took my mother and she suffered anxiety attack and the personnel especially the Security manager Mr Jordan and Griselle helped above and beyond expectations. Thank you!
MARISENDA
Stayed 2 nights in Apr 2024
Response from V. Vega on 13 Apr 2024
Greetings Marisenda, we hope this message finds you well, thank you for taking time out of your day to leave us a positive review! It’s always a pleasure to hear you had a fantastic time at the resort. We hope we can see you and your loved ones very shortly. Have a great day!
The view was beautiful but the room was DIRTY, it needs deep cleaning not just go in change sheets and vacuum, the carpet needs to be cleaned shampooed, the room has a toilet bowel that leaked, the room had mold , please advise where I could send pictures for the price I was charged and the condition it’s absurd.
Constancia
Stayed 5 nights in Apr 2024
Response from V. Vega on 13 Apr 2024
Greetings Constancia, We appreciate you sharing your opinion with us. At Aquarius Vacation Club we work hard to provide excellent service that meets your expectations. That is why we are pleased to inform you that we are carrying out renovations and work at our property, to improve the experiences provided to our guests. We are sorry that your experience has been affected by these conditions. We hope to see you soon so you can enjoy our renovated facilities and provide you with a completely different experience.
4/10 Poor
Jesenia
Travelled with family
9 Apr 2024
Disliked: Property conditions & facilities
Property is not well maintained I suggested family to stay for a wedding weekend and it was horrible mold,roaches and rusty. Dishwasher leak and smelled like mold. My family had I. Total 6 rooms rented same experience for all.
Jesenia
Stayed 3 nights in Apr 2024
Response from V. Vega on 13 Apr 2024
Greetings Jesenia, we appreciate you sharing your opinion with us. At Aquarius Vacation Club we work hard to provide excellent service that meets your expectations. That is why we are pleased to inform you that we are carrying out renovations and work at our property, to improve the experiences provided to our guests. We are sorry that your experience has been affected by these conditions. We hope to see you soon so you can enjoy our renovated facilities and provide you with a completely different experience.
Family place. Very noisy inside and outside. Restaurant bar out by the pool shared with embassy suites.
Bernhard
Stayed 1 night in Apr 2024
Response from V. Vega on 13 Apr 2024
Greetings Berhard We appreciate you sharing your opinion with us. At Aquarius Vacation Club we work hard to provide excellent service that meets your expectations. That is why we are pleased to inform you that we are carrying out renovations and work at our property, to improve the experiences provided to our guests. We are sorry that your experience has been affected by these conditions. We hope to see you soon so you can enjoy our renovated facilities and provide you with a completely different experience.
My favorite part was having beach access. The pool is also heated and very nice.
CARMEN
Stayed 1 night in Apr 2024
Response from V. Vega on 13 Apr 2024
Greetings Carmen, we hope this message finds you well, thank you for taking time out of your day to leave us a positive review! It’s always a pleasure to hear you had a fantastic time at the resort. We hope we can see you and your loved ones very shortly. Have a great day!
6/10 Okay
Stephanie
8 Apr 2024
Liked: Cleanliness, staff & service
Property is very clean, rooms are nice, but rooms with 2 double beds are very uncomfortable for 4 people like advertised, beds need upgrade they where hard.
Stephanie
Stayed 2 nights in Apr 2024
Response from V. Vega on 13 Apr 2024
Greetings Stephaine, we hope this message finds you well, thank you for taking time out of your day to leave us a positive review! It’s always a pleasure to hear you had a fantastic time at the resort. We hope we can see you and your loved ones very shortly. Have a great day!
6/10 Okay
Donna Louise
8 Apr 2024
Family friendly but quite noisy…very crowded around pool area.
Donna Louise
Stayed 1 night in Apr 2024
Response from V. Vega on 13 Apr 2024
Greetings Donna, we hope this message finds you well, thank you for taking time out of your day to leave us a positive review! It’s always a pleasure to hear you had a fantastic time at the resort. We hope we can see you and your loved ones very shortly. Have a great day!
Loved the hospitality from the staff members. The pool and beach were amazing.
Inez Galvez
Stayed 3 nights in Apr 2024
Response from V. Vega on 13 Apr 2024
Greetings Inez Galvez, we hope this message finds you well, thank you for taking time out of your day to leave us a positive review! It’s always a pleasure to hear you had a fantastic time at the resort. We hope we can see you and your loved ones very shortly. Have a great day!
Family friendly clean & everything you need is around the property
Christopher
Stayed 2 nights in Apr 2024
Response from V. Vega on 13 Apr 2024
Greetings Christopher, we hope this message finds you well, thank you for taking time out of your day to leave us a positive review! It’s always a pleasure to hear you had a fantastic time at the resort. We hope we can see you and your loved ones very shortly. Have a great day!
4/10 Poor
Natiah T
Travelled with family, Travelled with family and small children
6 Apr 2024
Liked: Staff & service
Disliked: Property conditions & facilities
This place need to be more modern every th ing was outdated however the staff was nice and it was clean dispite the old things inside bathrooms and mirrors
Natiah T
Stayed 3 nights in Apr 2024
Response from V. Vega on 13 Apr 2024
Greetings Natiah T, We appreciate you sharing your opinion with us. At Aquarius Vacation Club we work hard to provide excellent service that meets your expectations. That is why we are pleased to inform you that we are carrying out renovations and work at our property, to improve the experiences provided to our guests. We are sorry that your experience has been affected by these conditions. We hope to see you soon so you can enjoy our renovated facilities and provide you with a completely different experience.
Property could use a slight upgrade but otherwise the private beach access, restaurants, pool and local things to do was great! Our room came equipped with a full kitchen, jacuzzi and washer/dryer combo!
Ebony
Stayed 2 nights in Mar 2024
Response from V. Vega on 13 Apr 2024
Greetings Ebony, we hope this message finds you well, thank you for taking time out of your day to leave us a positive review! It’s always a pleasure to hear you had a fantastic time at the resort. We hope we can see you and your loved ones very shortly. Have a great day!
They charged me extra for one of my children per day. There as some kind of feces underneath our dresser and there are no fans so the humidity is unbearable. Everything was wet.
Kaitlynn
Stayed 4 nights in Mar 2024
Response from V. Vega on 12 Apr 2024
Greetings kaitlynn, we hope this message finds you well, thank you for taking time out of your day to leave us a positive review! It’s always a pleasure to hear you had a fantastic time at the resort. We hope we can see you and your loved ones very shortly. Have a great day!
Greetings Monique, we hope this message finds you well, thank you for taking time out of your day to leave us a positive review! It’s always a pleasure to hear you had a fantastic time at the resort. We hope we can see you and your loved ones very shortly. Have a great day!
10/10 Excellent
Jasmin
Travelled with family
4 Apr 2024
Loved it!!!
Jasmin
Stayed 4 nights in Mar 2024
Response from V. Vega on 12 Apr 2024
Greetings Jasmin, we hope this message finds you well, thank you for taking time out of your day to leave us a positive review! It’s always a pleasure to hear you had a fantastic time at the resort. We hope we can see you and your loved ones very shortly. Have a great day!
It was beautiful, I love the private beach and staff was very helpful as needed.
Dae
Stayed 4 nights in Mar 2024
Response from V. Vega on 12 Apr 2024
Greetings Dae, we hope this message finds you well, thank you for taking time out of your day to leave us a positive review! It’s always a pleasure to hear you had a fantastic time at the resort. We hope we can see you and your loved ones very shortly. Have a great day!
Great resort for families with children! My daughter and I had a great time! Hotel and embassy are attached so it was a little confusing upon arrival where to go as Aquarius is on back side. There’s not a ton of food options at hotel but near by there’s plenty! We door-dashed a lot! Would definitely recommend! Clean and professional place!
Tabitha
Stayed 3 nights in Apr 2024
Response from V. Vega on 12 Apr 2024
Greetings Tabitha, we hope this message finds you well, thank you for taking time out of your day to leave us a positive review! It’s always a pleasure to hear you had a fantastic time at the resort.We hope we can see you and your loved ones very shortly. Have a great day!
Greetings Kevin W, we hope this message finds you well, thank you for taking time out of your day to leave us a positive review! It’s always a pleasure to hear you had a fantastic time at the resort. We hope we can see you and your loved ones very shortly. Have a great day!
2/10 Terrible
Aridia
Travelled with family, Travelled with group
4 Apr 2024
Liked: Amenities
Disliked: Cleanliness, staff & service
There’s ants in the rooms…hallways smell musty and wet mixed with cigarette ashes.
Aridia
Stayed 4 nights in Mar 2024
Response from V. Vega on 13 Apr 2024
Greetings Aridia, we appreciate you sharing your opinion with us. At Aquarius Vacation Club we work hard to provide excellent service that meets your expectations. That is why we are pleased to inform you that we are carrying out renovations and work at our property, to improve the experiences provided to our guests. We are sorry that your experience has been affected by these conditions. We hope to see you soon so you can enjoy our renovated facilities and provide you with a completely different experience.
Greetings Jose, we hope this message finds you well, thank you for taking time out of your day to leave us a positive review! It’s always a pleasure to hear you had a fantastic time at the resort. We hope we can see you and your loved ones very shortly. Have a great day!
Beautiful area of PR. Sunset was million dollar!
Pool and beach area were clean. Restaurant options were great and the food was delicious. Friendly and accommodating staff. Clean rooms.
Annmarie
Stayed 1 night in Mar 2024
Response from V. Vega on 12 Apr 2024
Greetings Annmarie, we hope this message finds you well, thank you for taking time out of your day to leave us a positive review! It’s always a pleasure to hear you had a fantastic time at the resort. We hope we can see you and your loved ones very shortly. Have a great day!
Greetings Jennifer, we appreciate you sharing your opinion with us. At Aquarius Vacation Club we work hard to provide excellent service that meets your expectations. That is why we are pleased to inform you that we are carrying out renovations and work at our property, to improve the experiences provided to our guests. We are sorry that your experience has been affected by these conditions. We hope to see you soon so you can enjoy our renovated facilities and provide you with a completely different experience.
Greetings Sandy, we hope this message finds you well, thank you for taking time out of your day to leave us a positive review! It’s always a pleasure to hear you had a fantastic time at the resort. We hope we can see you and your loved ones very shortly. Have a great day!
Greetings Fernando, we hope this message finds you well, thank you for taking time out of your day to leave us a positive review! It’s always a pleasure to hear you had a fantastic time at the resort.We hope we can see you and your loved ones very shortly. Have a great day!
The front desk personnel were attentive with a natural smile. The housekeeping staff were attentive to detail in keeping the 1 bedroom apartment clean and organized.
Walter
Stayed 3 nights in Mar 2024
Response from V. Vega on 12 Apr 2024
Greetings Walter, we hope this message finds you well, thank you for taking time out of your day to leave us a positive review! It’s always a pleasure to hear you had a fantastic time at the resort. We hope we can see you and your loved ones very shortly. Have a great day!