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Reviews of Velero Beach Resort

3 out of 5
Velero Beach Resort
Calle La Punta 1, Cabarete, Puerto Plata

Reviews

9.0

Wonderful

Rating 10 - Excellent. 235 out of 378 reviews" "
Rating 8 - Good. 108 out of 378 reviews" "
Rating 6 - Okay. 21 out of 378 reviews" "
Rating 4 - Poor. 8 out of 378 reviews" "
Rating 2 - Terrible. 6 out of 378 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Lismery

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent serivice with Abel
Stayed 1 night in Apr 2024

10/10 Excellent

Zack

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was concerned about this being on the far end of the beach. However, it turned out to be perfect! All places you need to walk to are 10 minutes or less. Yet, it is away from all the noise. The cook-to-order breakfast is a big plus as well. Great updated rooms too. Lots of space and options. If I make any plans to return to the Puerto Plata area, I would absolutely choose this property.
Stayed 2 nights in Apr 2024

10/10 Excellent

Arelis

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is very well kept. Loved everything in the new remodeled room. Restaurant service was excellent and very friendly staff. This is my favorite hotel at Cabarete Beach.
Response from Rusbel on 11 Apr 2024
Thank you very much, we greatly appreciate your comment

10/10 Excellent

Mariel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and inviting resort. Food was delicious and prices are reasonable. I highly recommend this resort and it’s close to airport
Stayed 1 night in Apr 2024
Response from Rusbel on 10 Apr 2024
Thanks for your stay at Velero Beach Hotel. We appreciate the time you took to share your feedback about your experience.

8/10 Good

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
I would stay here again. The staff is helpful. The breakfast was fine. The location is convenient to the main shops, other restaurants, and the beach. The view from the room is excellent. The pool area is very clean and serves as an excellent place to lounge and relax. One downfall is the beach. While the hotel does have beach access, you have to walk 3 minutes or so to find a decent place to enjoy the beach.
Stayed 1 night in Mar 2024
Response from Rusbel on 1 Apr 2024
Thanks for your stay at Velero Beach Hotel. We appreciate the time you took to share your feedback about your experience.We take all the reviews very seriously and believe they are an important tool in improving our services.

8/10 Good

Pamela

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
I've stayed here many times and the rooms are always a little different. Most of the rooms have old TV 's and refrigerators. The walkway from the parking lot to the rooms is dark. The free breakfast is fair and the coffee is aweful. The staff are friendly and the rooms are very clean. Not worth $120/night; okay at $50/night.
Response from Rusbel on 25 Mar 2024
Thanks for your stay at Velero Beach Hotel. We appreciate the time you took to share your feedback about your experience.We take all the reviews very seriously and believe they are an important tool in improving our services.

8/10 Good

Mary

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Feb 12-26 ,a 2 week stay. Pros: Beautiful pool area, very friendly staff, well kept grounds with beautiful fauna , clean certified drinking water, delicious food at The Sunset Grill, with a complimentary delicious breakfast menu ( Tortilla omelette!! large spacious rooms and bathrooms, daily pool towel exchange ,large windows which opened,Amazon Prime worked for our one rainy day, convenient Janets Groceries was a 5 min walk down the street ( mini Walmart) AC worked , 7 min walk to the Cabarete beach front Cons: Large bed had a large wooden seating area all the way around, making it uncomfortable to get in and out of , rooms not soundproof, our standard King didn't have a balcony making it hard to enjoy the mornings more, or drying wet clothes ,CAREFUL of fire ants in the grass ( i was stung multiple times after the lawn was moved Very steep winding staircases to our 3 rd floor ( not mobile-friendly)No easy beach access.( dangerous & narrow cement “ path”without steps nor a railing ,limited seating at the Sunset Grill which locals & other resort guests also enjoyed , MANY local street vendors and beggars on the beach hounded us all day long even while at dinner. TIPS:transportation from airport is $40 USD to Velero.Visit Sosua ( we had an incredible meal at the Haitian beachfront restaurant). Walk to the Godess Restaurant, live music Fridays) great takeout pizza “Call A pizza” bring cooler pack to beach or reserve a suite with kitchen ENJOY!
Stayed 14 nights in Feb 2024
Response from Rusbel on 13 Mar 2024
Thanks for your stay at Velero Beach Hotel. We appreciate the time you took to share your feedback about your experience.We take all the reviews very seriously and believe they are an important tool in improving our services.

8/10 Good

Tatyana

Liked: Cleanliness, staff & service, property conditions & facilities
This property is beachfront with great views from your room. The bathroom is upgraded which is nice . The shower is huge and the balcony is prefect for looking out and enjoying the view. They do not have room service as advertised. The food at the restaurant is okay. Breakfast is included but space can get filled up quickly, but you can always make a to go order. The staff are very nice.
Stayed 3 nights in Feb 2024
Response from Rusbel on 13 Mar 2024
Thanks for your stay at Velero Beach Hotel. We appreciate the time you took to share your feedback about your experience.

10/10 Excellent

Pamela

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The stairs to upper floor rooms are difficult to climb and the railing are slippery when wet.
Stayed 2 nights in Feb 2024
Response from Rusbel on 13 Mar 2024
Thank you very much, we greatly appreciate your commentWe apologize for the inconvenience caused, we will keep it in mind

10/10 Excellent

Carmen

Liked: Cleanliness, staff & service, property conditions & facilities
We had a great stay and enjoyed the beautiful view and comfortable accommodations. The restaurant staff were attentive and professional and the food was delicious. We would not recommend families to come here as the crowd is a lot older and children will be limited in their enjoyment. Overall a great place to relax and enjoy the beauty of this magical country.
Stayed 1 night in Feb 2024
Response from Velero Beach Resort Team on 26 Feb 2024
We are really glad you enjoyed your stay.Your comment is really appreciated by us.

10/10 Excellent

Magali

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Feb 2024
Response from Rusbel on 16 Feb 2024
Thanks for your stay at Velero Beach Hotel. We appreciate the time you took to share your feedback about your experience.

10/10 Excellent

Pamela

Liked: Property conditions & facilities
Great hotel. Will stay again
Stayed 2 nights in Feb 2024
Response from Rusbel on 14 Feb 2024
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Lorenna, Plantation

Travelled with family and small children, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a lovely time visiting. It was a quiet and relaxing stay, not far from the restaurants and nightlife.
Stayed 4 nights in Jan 2024
Response from Rusbel on 1 Feb 2024
Thank you very much, we greatly appreciate your comment

10/10 Excellent

Ana

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 2 nights in Jan 2024
Response from Rusbel on 25 Jan 2024
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Nadia

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best hotel in Cabarete
Wonderful as always. In my opinion, Velero Beach is the best hotel in Cabarete, and I have to say that the restaurant got better and better in the last year. Now all the meals me and my friends tried were delicious.
Stayed 1 night in Jan 2024
Response from Rusbel on 25 Jan 2024
Thanks for your stay at Velero Beach Hotel. We appreciate the time you took to share your feedback about your experience.

10/10 Excellent

Richard

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property right on the water.
Stayed 8 nights in Jan 2024
Response from Rusbel on 25 Jan 2024
Thank you very much, we greatly appreciate your comment

10/10 Excellent

Montrell

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed the stay there about 5 minutes walking distance to Cabarete Beach , Food on resort was 8.5 out of 10 but place itself was a great stay. The are super nice and friendly.
Stayed 5 nights in Dec 2023
Response from Rusbel on 25 Jan 2024
Thanks for your stay at Velero Beach Hotel. We appreciate the time you took to share your feedback about your experience.

10/10 Excellent

Stacey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I just got back from an amazing week at the Velero Beach Resort and will most definitely be returning in the future! The staff were incredibly friendly and helpful, the food was delicious and the grounds were amazingly kept.
Stayed 7 nights in Dec 2023
Response from Rusbel on 25 Jan 2024
Thanks for your stay at Velero Beach Hotel. We appreciate the time you took to share your feedback about your experience.

4/10 Poor

Kai

Disliked: Cleanliness, staff & service, property conditions & facilities
Response from Rusbel on 25 Jan 2024
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Carolyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Rusbel on 25 Jan 2024
Thanks for staying with us. We appreciate your feedback!

8/10 Good

Xoan

Travelled with partner
Liked: Staff & service
Stayed 1 night in Dec 2023
Response from Rusbel on 25 Jan 2024
Thank you very much, we greatly appreciate your comment

10/10 Excellent

amik

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great night at great price. All rooms have ocean view!
Stayed 1 night in Dec 2023
Response from Rusbel on 25 Jan 2024
Thanks for your stay at Velero Beach Hotel. We appreciate the time you took to share your feedback about your experience.

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, property conditions & facilities
I like everything
Stayed 1 night in Nov 2023
Response from Rusbel on 21 Nov 2023
Thank you very much, we greatly appreciate your comment

10/10 Excellent

Reid

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Nov 2023
Response from Rusbel on 20 Nov 2023
Thanks for your stay at Velero Beach Hotel. We appreciate the time you took to share your feedback about your experience.

10/10 Excellent

Debra

Travelled with partner
Very good all around
Stayed 1 night in Nov 2023
Response from Rusbel on 13 Nov 2023
Thanks for your stay at Velero Beach Hotel. We appreciate the time you took to share your feedback about your experience.

10/10 Excellent

Trackz

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Little construction needs to be done otherwise the stay was Exquisite
Stayed 1 night in Nov 2023
Response from Rusbel on 9 Nov 2023
Thanks for your stay at Velero Beach Hotel. We appreciate the time you took to share your feedback about your experience.

10/10 Excellent

Alberto

Stayed 3 nights in Nov 2023
Response from Rusbel on 29 Nov 2023
Gracias por su estadía con nosotros. ¡Agradecemos sus comentarios!

10/10 Excellent

Lester

Stayed 1 night in Oct 2023
Response from Rusbel on 24 Oct 2023
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Kevin

Stayed 5 nights in Oct 2023
Response from Rusbel on 11 Oct 2023
Thanks for staying with us. We appreciate your feedback!

8/10 Good

CHARLES, PHILA

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Sep 2023
Response from Rusbel on 26 Sept 2023
Thanks for your stay at Velero Beach Hotel. We appreciate the time you took to share your feedback about your experience.

10/10 Excellent

José

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Excelent place for peace
Stayed 1 night in Sep 2023
Response from Rusbel on 26 Sept 2023
Thanks for your stay at Velero Beach Hotel. We appreciate the time you took to share your feedback about your experience.

8/10 Good

Fausto

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2023
Response from Rusbel on 11 Sept 2023
Thanks for your stay at Velero Beach Hotel. We appreciate the time you took to share your feedback about your experience.

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from Rusbel on 6 Sept 2023
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Mason

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the tranquility and the rooms.
Stayed 1 night in Sep 2023
Response from Rusbel on 4 Sept 2023
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Gladys, new york

Liked: Cleanliness, staff & service, property conditions & facilities
Staff friendliness and dedication. They always have a smile I’m their face
Stayed 1 night in Aug 2023
Response from Rusbel on 6 Sept 2023
Thank you very much, we greatly appreciate your comment

10/10 Excellent

Keith

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Needs shade
It is a great place to stay we've stayed here before. The only problem with the resort is the lack of shade around the pool.
Stayed 2 nights in Aug 2023
Response from Rusbel on 9 Aug 2023
Thanks for your stay at Velero Beach Hotel. We appreciate the time you took to share your feedback about your experience.

10/10 Excellent

JULISSA

Liked: Amenities
Great customer service
Stayed 1 night in Jul 2023
Response from Rusbel on 4 Aug 2023
Thanks for your stay at Velero Beach Hotel. We appreciate the time you took to share your feedback about your experience.

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a great find!! Ive seen Velero online before and it looked nice..so this time I booked as a 1 night stay over on my way to PP. I was delighted with this place! Its quiet and quaint (only 58 rooms) It has a beautiful, very clean pool, awesome restaurant (had dinner here both nights it was that good!) and because the hotel , pool, and restaurant are literally right on the water, the views were incredible. I believe every room has an ocean view! If you like a smaller, quieter, more intimate feel, this is the place. I liked it so much I extended my stay! I loved everything about this place and I will definitely be coming back here !
Response from Rusbel on 3 Aug 2023
Thanks for your stay at Velero Beach Hotel. We appreciate the time you took to share your feedback about your experience.

10/10 Excellent

Edward

Stayed 2 nights in Jul 2023
Response from Rusbel on 21 Aug 2023
Gracias por su estadía con nosotros. ¡Agradecemos sus comentarios!

10/10 Excellent

Jennifer

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The view from our room was amazing! Loved seeing the kite surfers during the day and the sunset at night. The food at the restaurant was so good. We spent most of our time at the pool, but walked the few steps down to the beach and took a walk.
Stayed 1 night in Jul 2023
Response from Rusbel on 27 Jul 2023
Thanks for your stay at Velero Beach Hotel. We appreciate the time you took to share your feedback about your experience.

8/10 Good

Francisco, Bronx

Liked: Cleanliness, staff & service, property conditions & facilities
Location area, not good looking
Stayed 3 nights in Jul 2023
Response from Rusbel on 18 Jul 2023
Thanks for your stay at Velero Beach Hotel. We appreciate the time you took to share your feedback about your experience.

10/10 Excellent

Lorena

Stayed 4 nights in Jun 2023
Response from Rusbel on 25 Jul 2023
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Jordan

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The staff and security were very nice. Good location.
Stayed 12 nights in Jun 2023
Response from Rusbel on 26 Jun 2023
Thanks for staying with us. We appreciate your feedback!

8/10 Good

Gabriela

Stayed 3 nights in Jun 2023
Response from Rusbel on 26 Jun 2023
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

adalgisa

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The e breakfast in front of the Beach
Stayed 1 night in Jun 2023
Response from Rusbel on 26 Jun 2023
Thank you very much, we greatly appreciate your comment

10/10 Excellent

Jules

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in May 2023
Response from Rusbel on 16 Jun 2023
Thanks for staying with us. We appreciate your feedback!

6/10 Okay

Joel

Business traveller
Liked: Cleanliness, staff & service
Stayed 1 night in May 2023
Response from Rusbel on 16 May 2023
Gracias por su estadía con nosotros. ¡Agradecemos sus comentarios!

8/10 Good

Carolina, KISSIMMEE

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
I love the view and sunset. The infinity pool was excellent. Report a noisy refrigerator that did not get taken care of. AC was on the outside of the room, limiting the AC where the bed was.
Stayed 1 night in May 2023
Response from Rusbel on 12 May 2023
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Katherine

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in May 2023
Response from Rusbel on 12 May 2023
Thank you very much, we greatly appreciate your comment

10/10 Excellent

Llency

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful views and amazing sunset
Stayed 2 nights in Apr 2023
Response from Rusbel on 2 May 2023
Thanks for staying with us. We appreciate your feedback!