“Not the best , but not the worst eather .”

We were spending in Grand Ventana Thanksgiving week (November 23 ,2011) When we get to the hotel in first place seemed really nice but after we get to the room there was few thinks right away which we had to report: First no light in the main entrance, phone wasn't working and the small fridge didn’t froze at all. The people working in the resort ere super nice and really helpful.

“Nice stay”

This hotel was great for the short duration we were there. The beach was close, the pool was nice (there was volleyball in the pool), there seems to have always been available "palapas" under which to sit/ lounge at the beach. The food was good, not fantastic. We missed the booking for one of the fancier restaurants, and had to eat supper at the buffet. The lunch at the beachside snack bar/ restaurant had better food than the main buffet restaurant. Drinks were a plenty, you could get knock-off brands all for free, such as triple sec, amaretto, sambuca, but I had to pay extra for brand name cognac...there was no port available to go with my cigar. All in all, nice hotel with friendly staff, and talented dancers put on a great nightly show.

“Muy Bueno”

I love it, is very clean, the personel is extremely friendly and always Ready to help and the food was wonderful

“From NY to STI to NY”

Food was good and varied. Need for a bar open later than 2am Staff was friendly and very helpful.

“If you just want to relax”

The hotel is close to the airport which is a big plus. We arrived and our room was not ready and we had to wait for over 3 hours, I guess that would have been ok if it was not raining. The food at the hotel was much better than we had expected, especially at an all-inclusive hotel. The rooms need to be updated, the bed is firm and the TV is old, small, and had 4 English channels...when it rains every day you watch more TV than you really plan on. There is no iron in the room, you have to send your clothes out to get pressed, it's cheap but a little bit of a pain so did it when you first get to your room. There is virtually no night life at the hotel but there are a couple of bars right down the road. The hotel is good if you are looking to relax by the pool or beach, get some food and some drinks. The staff is friendly and the crowd was a mix of families and couples from all over. The staff was also very good with kids, we saw a lot of staff members interacting with kids all over the resort. The staff tried hard to get people involved in games in and around the pool and at night, they did their best to make sure the guests were having fun.

“won't be returning...it was ok”

The hotel is ok to take you family for a wekened.The food wasn't very good.I was excepting tropical fruits and foods.I got chinese all you can eat buffet. The room was clean and nice..just missing an iron...so i was slightly crushed.. The hotel don't provide one..The entertainment was a joke...I wanted to relax and I did...it's not a party spots for young people..The best thing was the drinks..

“Bring a travel iron with you”

We had a very good stay at this hotel, the staff is very pleasant and helpful and the food although a bit too salty was satisfactory. One side note however, if you plan to stay at this hotel bring your own travel iron as they do not have one anywhere in the hotel. They expect you to use their cleaning service at your cost.

“It was as beautiful as I had hoped.”

This hotel was great, the staff were always friendly, the grounds immaculate, our room was very clean and the food was outstanding. We were told our first night that we would not go hungry and we didn't. I could have done without the vendors on the beach but for the most part you say no and they leave you alone. I would come back again in a heartbeat, good value for the price.

“Girls getaway”

We arrived at the resort and the staff was extremely helpful and always delivered with a smile. The food was great at the main buffett restaurant. the organization with the other restaurants was great. Make your reservations when you arrive for the days you are staying and you will have no problems. The entertainment was great and very engaging with everyone.