We reserved the Royal Suites for our second day in teh Puerto Plata area. The first day we stayed at Casa Colonial and it was awsome! At Lifestyles from the begining even checking in was painful, there were a lot of people we had to wait to check in and then wait for the room to be ready. Once we got to the room we were very dissapointed it was not what is advertised in the pictures on the web site, in fact it was old, not kept up to date.
Another issue is trying to make reservations to have diner in one of the gourmet restaurants. this should not be a hassle but here it is. We had a VIP bracelet and we stayed for one night and because of this I have called well in advance to let them know I was concerned that we may not be able to get a reservation and was tyold they will accomodate, when I arrived it was very dissapointing and got no help what so ever; in fact the only restaurants they told us had opening were the mexican, dominican, chinese and the buffet restaurants. We chose the chinese restaurant and was a big mistake because the food was awful, we did not eat all our food and joinned other couples that lefty tgis restaurant and went to the buffet.
There seemes to be VIP areas that are nice and sounds like the villas and presidential suites may be in better shape. I may give this place another shot if I were to stay at one of these rooms and try one of the gourmet restaurants hoping we have a better experience next time
First I would like to thank all of the reviewers which lead me to this hotel for without your input this vacation experince could have turned out quite differently. My brother and I took Jet Blue from JFK to POP for a guys 6 day getaway which we sometimes do stateside but this was our first by ourselves out of the country. Starting form the moment we landed we were greeted with smiles, eveyone was so kind and helpful. We hired a taxi so that we could register before the travelers taking bus transportation to the hotel (which was very affordable & difficult to pass on) which paid off because there wasn't any line at check-in. The bellman carried the luggage to the second floor (there aren't any elevators at these 3 story buildings) where we entered our spacious newly renovated mini suite. The room was very clean with a direct view of the tennis court and partial view of the main dinning room & the beach. Room 1209 is not next to another stateroom and is recessed from foot traffic so noise is not a factor, my brother is a loud extrovert so I'm thinking of others as well as myself when he was out doing his thing and I was left to my solitude. We hired a taxi and english speaking guide for tours and shopping, We could have done much better on the price (everything is negotionable) but money wasn't a concern so we just went with it. The vendors on the beach can persistant but a firm no thankyou with no other eye contact aterwards sends them along their way, I like the interaction.
I spent 4 nights at this hotel at the Christmas Holiday. I really didn't know what to expect. The pictures on both Trip Advisor and Expedia do not reflect the beauty and ambience of this hotel. Everything was immaculately clean. The grounds are beautiful. The restaurant is small and RIGHT on the ocean with a fabulous view. Our room was on the first floor which was great as we could sit on our small patio and see the ocean. Manager Ted, an American from Texas, is on the property daily and very available to talk with which is always great to know that management is actually tending to business. The rooms are simple but very clean with a safe, a smalll frig and very ample bathroom. TV and internet work! Housekeeping is very good and the hotel staff was super friendly and accommodating. The restaurant had very good food with great prices and also will bring food to you at the pool. The food was fresh and well prepared and I loved getting my morning cappucino or latte at the bar. Best thing about the hotel is the location, a 5 minute walk to all the bars and restaurants on the beach. Also, one block from the ATM and the grocery store which has everything you could need for snacks and even full meals. Traveling as a single woman with my two adult daughters, we felt safe even at night (early in the evening) walking to and from the restaurants on the beach. Access to the beach is easy, right on the property, and you can walk/run for several miles on the beach.
Mindy from Vermont
Opening in 2002 the Velero Beach Resort in the idyllic beach setting of Cabarete is internationally known as a paradise for …More
the hotel is only five minutes away from the center of cabarete and that means is far from the noisy bar that play loud music until morning, so if you are a light sleeper like me than this hotel is perfect. the custodian of the hotel(Andres) was super helpful in anything I needed .in addition, they will not charge you anything if you have a friend staying over(some of the hotel charges 30 dollars).just loved it!!!
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