We stayed in Block 4 on the 3rd floor with a view of the ocean. The sound of waves were present at all time. It rained two of the days we were there, but that did not stop us from having a really great time. The buffet food was very good and there was a wide selection to choose from at each meal. The individual restaurants, Gourmet and Brazilian, were outstanding, both the food and the service. We went on two tours during our stay, Jasmine Spa and City Tour. The Jasmine Spa was way out in the county and provided a very peaceful setting to receive a hour long massage. The walk around the grounds of the Spa was a great way to experience the surrounding county. We highly recommend going to Jasmine Spa. City Tours was nothing but fun. Manni was our tour guide and he was not only a great guide, but funny and entertaining. He was able to answer all questions and and mad us feel special.
We reserved the Royal Suites for our second day in teh Puerto Plata area. The first day we stayed at Casa Colonial and it was awsome! At Lifestyles from the begining even checking in was painful, there were a lot of people we had to wait to check in and then wait for the room to be ready. Once we got to the room we were very dissapointed it was not what is advertised in the pictures on the web site, in fact it was old, not kept up to date.
Another issue is trying to make reservations to have diner in one of the gourmet restaurants. this should not be a hassle but here it is. We had a VIP bracelet and we stayed for one night and because of this I have called well in advance to let them know I was concerned that we may not be able to get a reservation and was tyold they will accomodate, when I arrived it was very dissapointing and got no help what so ever; in fact the only restaurants they told us had opening were the mexican, dominican, chinese and the buffet restaurants. We chose the chinese restaurant and was a big mistake because the food was awful, we did not eat all our food and joinned other couples that lefty tgis restaurant and went to the buffet.
There seemes to be VIP areas that are nice and sounds like the villas and presidential suites may be in better shape. I may give this place another shot if I were to stay at one of these rooms and try one of the gourmet restaurants hoping we have a better experience next time
We had a great time and the staff were amazing: Francis, Ruth, Carmen to just name some of them! Great food, snack bar.
Bar open until midnigjt, shows every days. Beach is small but very confi and beautiful! The buffet area is just close to the beach offering you a great view to the ocean while you enjoy your breakfast, lunch o dinner.
The only inconveniente: you can not doing laundry.
WE LOVED EVERYTHING ABOUT THE HOTEL, THE ONLY THING WE FEEL DISAPPOINTING WAS THE FACT THAT YOU LOOSE ONE FULL DAY OF YOUR VACATION, BASICALLY FORCE TO ATTEND A PRESENTATION TO BUY A MEMBERSHIP.TO COST A FORTUNE. I WAS SO NERVES BECAUSE WE DID NOT KNOW WHAT WILL HAPPEN IF WE SAY NO TO THE OFFER THEY GIVING US.
This all inclusive hotel and its staff does everything it can to help you and your family have a wonderful relaxing vacation. The facility is a little dated but extremely well maintained and clean. Everyone I encountered from Eziekiel at the front desk to Roberto who carried my luggage to Adriana who cleaned my room were friendly and helpful. The entertainment crew of beautiful young energetic dancers went above and beyond to include everyone in daily activities like yoga, zumba, volleyball and at night still had energy to put on a lively show. Thanks to everyone at the Tangerine for making my mini family reunion a truly memorable experience.
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