First I would like to thank all of the reviewers which lead me to this hotel for without your input this vacation experince could have turned out quite differently. My brother and I took Jet Blue from JFK to POP for a guys 6 day getaway which we sometimes do stateside but this was our first by ourselves out of the country. Starting form the moment we landed we were greeted with smiles, eveyone was so kind and helpful. We hired a taxi so that we could register before the travelers taking bus transportation to the hotel (which was very affordable & difficult to pass on) which paid off because there wasn't any line at check-in. The bellman carried the luggage to the second floor (there aren't any elevators at these 3 story buildings) where we entered our spacious newly renovated mini suite. The room was very clean with a direct view of the tennis court and partial view of the main dinning room & the beach. Room 1209 is not next to another stateroom and is recessed from foot traffic so noise is not a factor, my brother is a loud extrovert so I'm thinking of others as well as myself when he was out doing his thing and I was left to my solitude. We hired a taxi and english speaking guide for tours and shopping, We could have done much better on the price (everything is negotionable) but money wasn't a concern so we just went with it. The vendors on the beach can persistant but a firm no thankyou with no other eye contact aterwards sends them along their way, I like the interaction.
WE LOVED EVERYTHING ABOUT THE HOTEL, THE ONLY THING WE FEEL DISAPPOINTING WAS THE FACT THAT YOU LOOSE ONE FULL DAY OF YOUR VACATION, BASICALLY FORCE TO ATTEND A PRESENTATION TO BUY A MEMBERSHIP.TO COST A FORTUNE. I WAS SO NERVES BECAUSE WE DID NOT KNOW WHAT WILL HAPPEN IF WE SAY NO TO THE OFFER THEY GIVING US.
OMG!!!!! what a experience we have, when the time was getting close my wife was freacking out, because of some of the reviews that she read about the hotel.. but we decided to go on and go. which we are glad we did the hotel is amazing the staff is excellent, food great. the beach was like 1 minute walk from the hotel and you go thru this nice bridge, by the beach you have the 24 snack/ drink bar. it was a amazing experience for me and my wife it was her birthday weekend. rooms are big, clean, pure white, the bed comfortable. we sit by the beach under the moon light it was so romantic and pacefull. WE DEFFENETLY WILL RECOMENDATE THIS HOTEL TO ANYONE THAT WANT TO HAVE A GREAT TIME. ohhh our check in was done within 5 minutes of our arrival to the hotel. NO COMPLAIN. JUST PLENTY OF COMPLIMENT TO THEM. THANKS TO BLUE BAY VILLAS, FOR MAKING OUT STAY MEMORABLE FOR LIFE!!!!!!.
JUANA / GUILLERMO.
We reserved the Royal Suites for our second day in teh Puerto Plata area. The first day we stayed at Casa Colonial and it was awsome! At Lifestyles from the begining even checking in was painful, there were a lot of people we had to wait to check in and then wait for the room to be ready. Once we got to the room we were very dissapointed it was not what is advertised in the pictures on the web site, in fact it was old, not kept up to date.
Another issue is trying to make reservations to have diner in one of the gourmet restaurants. this should not be a hassle but here it is. We had a VIP bracelet and we stayed for one night and because of this I have called well in advance to let them know I was concerned that we may not be able to get a reservation and was tyold they will accomodate, when I arrived it was very dissapointing and got no help what so ever; in fact the only restaurants they told us had opening were the mexican, dominican, chinese and the buffet restaurants. We chose the chinese restaurant and was a big mistake because the food was awful, we did not eat all our food and joinned other couples that lefty tgis restaurant and went to the buffet.
There seemes to be VIP areas that are nice and sounds like the villas and presidential suites may be in better shape. I may give this place another shot if I were to stay at one of these rooms and try one of the gourmet restaurants hoping we have a better experience next time
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