Third time visit Tenerife , best 3 star hotel , bmuch better than Bahia Flamingo in Playa de Arena , best Christmas dinner and New Year Eve dinner . Brekfast the same every day , cold water in the pool . All inclusive cheap alkohol , if you want better alkohol - 2 double JD with coke - € 9.40 .11 days there once tovels change .
This is the third time we have stayed at the apartments. It is in a good location and our room had a partial sea view. The staff are very friendly and helpful and our room was cleaned regularly. We were self catering so did not use all of the facilities at the Vigilia Park
Had one week here in early January, 2015 and was quite happy with almost everything. Sadly, the hotel itself is very dated and could do with a complete refurbish, but having said that, it was very clean and comfortable. The staff were all friendly and ready to do anything asked. Food at all sittings was variable every day with plenty of choice, and well cooked.
Bar staff were very friendly and accommodating, but short drinks were sadly disappointing with faux labelling and not tasting of anything in particular (these were for those on all inclusive status),
if you wanted the real thing, you had to pay ie: Gin, Vodka, Brandy, Bacardi etc. Beer on tap was San Miguel (I think).
Live entertainment was very good and different 6 out of 7 nights a week, no complaints there at all.
The pool area has faux tree shading, which is really unnecessary as the sun doesn't reach that area until later in the day and would benefit greatly by replacing with proper collapsible sun shades, but there were always sun beds available.
ALL IN ALL NICE STAY; THE HOTEL MUST HAVE BEEN FABULOUS 15 YEARS AGO BUT NOW NEEDS UPDATING;
ANIMATION WAS GREAT BE IT FOR MY TEENAGE DAUGHTER (sports, disco...) AS FOR US ADULTS (LIVE MUSIC AT THE BAR IN THE EVENINGS)
NICE POOLS AND NICE BEACH 2MN FROM THE HOTEL
PEACEFULL SETTINGS AND GREAT WEATHER (ALL YEAR ROUND)
FOOD DISAPOINTING, MOSTLY BREAKFAST. NO DECENT FRUIT JUICE OR FRUIT
COCKTAIL ON THE VERY CHEAP SIDE (but you can upgrade for an extra)
STAFF COULD SMILE A LITTLE
We have just returned from this hotel and have to say it really was a lovely place to stay. The staff are all very welcoming and friendly. I wasn't sure what to expect, it is a small hotel but it has everything you need to make for a relaxing holiday. The swimming pool is not heated and it was a bit cold for February. The food was excellent, there was plenty of choice every day and it all looked fresh and appetising.
Traveller from Isle of Wight
Located on the south west of Tenerife, 400 meters from Playa de la Arena and two kilometers from Los Gigantes cliffs. Rooms …More
The towns of Los Gigantes, Puerto Santiago, and Playa de la Arena are on the west coast of the island of Tenerife, just south of the famous Los Gigantes cliffs. The three are adjacent to one another, with Puerto Santiago in the middle. Of the towns, Puerto de Santiago has more local Canarian residents and traditional Canarian restaurants. Playa de la Arena boasts a gently sloping, black-sand beach.
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