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Alua Tenerife

4.0 star property
Upscale eco-certified hotel, walk to Garden Beach

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your current months are May, 2024 and June, 2024.
May 2024
June 2024

Alua Tenerife

Photo gallery for Alua Tenerife

Exterior
Exterior
Minibar, in-room safe, desk, blackout curtains
Terrace/patio
Lobby

Overview of Alua Tenerife

Reviews
7.4

Good

Popular amenities

  • SpaSpaSpa
  • PoolPoolPool
  • Pet-friendlyPet-friendlyPet-friendly
  • Breakfast availableBreakfast availableBreakfast available
  • Free WiFiFree WiFiFree WiFi
  • GymGymGym

Explore the area

Map
C. Antonio Ruiz Alvarez 7, Puerto de la Cruz, Tenerife, 38400
  • Popular LocationPlaza del Charco14 min walk
  • Popular LocationLoro Park18 min walk
  • Popular LocationLago Martianez Swimming Pools4 min drive
  • AirportSanta Cruz de Tenerife (TFN-Tenerife North)30 min drive
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Room options

View all photos for Double Room (1 Adult + 2 Children)

Minibar, in-room safe, desk, blackout curtains

Double Room (1 Adult + 2 Children)

Highlights

Balcony
Air conditioning
Fridge
Smart TV
Renovated in 2021
Blackout curtains
Private bathroom
Hairdryer
  • 344 sq ft
  • Sleeps 3
  • 1 Double Bed

View all photos for Family Apartment, 1 Bedroom (My Favorite Club) (1Adult + 2Children)

Minibar, in-room safe, desk, blackout curtains

Family Apartment, 1 Bedroom (My Favorite Club) (1Adult + 2Children)

Highlights

Balcony
Separate sitting area
Air conditioning
Free cots/infant beds
Kitchen
Fridge
Smart TV
Renovated in 2021
  • 431 sq ft
  • Sleeps 3
  • 2 Single Beds and 1 Single Sofa Bed

View all photos for Family Apartment, 1 Bedroom (My Favorite Club) (2 Adults)

Minibar, in-room safe, desk, blackout curtains

Family Apartment, 1 Bedroom (My Favorite Club) (2 Adults)

Highlights

Balcony
Separate sitting area
Air conditioning
Kitchen
Fridge
Smart TV
Renovated in 2021
Blackout curtains
  • 431 sq ft
  • Sleeps 2
  • 2 Single Beds and 1 Single Sofa Bed

View all photos for Double Room (1 Adult + 1 Child)

Minibar, in-room safe, desk, blackout curtains

Double Room (1 Adult + 1 Child)

Highlights

Balcony
Air conditioning
Fridge
Smart TV
Renovated in 2021
Blackout curtains
Private bathroom
Hairdryer
  • 344 sq ft
  • Sleeps 2
  • 1 Single Bed

View all photos for Double Room, Pool View (1 Adult)

Minibar, in-room safe, desk, blackout curtains

Double Room, Pool View (1 Adult)

Highlights

Balcony
Air conditioning
Fridge
Smart TV
Renovated in 2021
Blackout curtains
Private bathroom
Hairdryer
  • 344 sq ft
  • Sleeps 1
  • 1 Single Bed

View all photos for Family Apartment, 1 Bedroom (My Favorite Club) (2 Adults + 1 Child)

Minibar, in-room safe, desk, blackout curtains

Family Apartment, 1 Bedroom (My Favorite Club) (2 Adults + 1 Child)

Highlights

Balcony
Separate sitting area
Air conditioning
Free cots/infant beds
Kitchen
Fridge
Smart TV
Renovated in 2021
  • 431 sq ft
  • Sleeps 3
  • 2 Single Beds and 1 Single Sofa Bed

View all photos for Family Apartment, 1 Bedroom (My Favorite Club) (3 Adults)

Minibar, in-room safe, desk, blackout curtains

Family Apartment, 1 Bedroom (My Favorite Club) (3 Adults)

Highlights

Balcony
Separate sitting area
Air conditioning
Kitchen
Fridge
Smart TV
Renovated in 2021
Blackout curtains
  • 431 sq ft
  • Sleeps 3
  • 2 Single Beds and 1 Single Sofa Bed

View all photos for Family Apartment, 1 Bedroom (My Favorite Club, 2Adults + 2Children)

Minibar, in-room safe, desk, blackout curtains

Family Apartment, 1 Bedroom (My Favorite Club, 2Adults + 2Children)

Highlights

Balcony
Separate sitting area
Air conditioning
Free cots/infant beds
Kitchen
Fridge
Smart TV
Renovated in 2021
  • 431 sq ft
  • Sleeps 4
  • 2 Single Beds and 1 Single Sofa Bed

View all photos for Double Room, Ocean View (1 Adult)

Minibar, in-room safe, desk, blackout curtains

Double Room, Ocean View (1 Adult)

Highlights

Balcony
Air conditioning
Fridge
Smart TV
Renovated in 2021
Blackout curtains
Private bathroom
Hairdryer
  • 344 sq ft
  • Sleeps 1
  • 1 Single Bed

View all photos for Family Apartment, 1 Bedroom (My Favorite Club) (3 Adults + 1 Child)

Minibar, in-room safe, desk, blackout curtains

Family Apartment, 1 Bedroom (My Favorite Club) (3 Adults + 1 Child)

Highlights

Balcony
Separate sitting area
Air conditioning
Free cots/infant beds
Kitchen
Fridge
Smart TV
Renovated in 2021
  • 431 sq ft
  • Sleeps 4
  • 2 Single Beds and 1 Single Sofa Bed

View all photos for Family Apartment, 1 Bedroom (My Favorite Club) (1 Adult)

Minibar, in-room safe, desk, blackout curtains

Family Apartment, 1 Bedroom (My Favorite Club) (1 Adult)

Highlights

Balcony
Separate sitting area
Air conditioning
Kitchen
Fridge
Smart TV
Renovated in 2021
Blackout curtains
  • 431 sq ft
  • Sleeps 1
  • 2 Single Beds and 1 Single Sofa Bed

View all photos for Double Room (3 Adults)

Minibar, in-room safe, desk, blackout curtains

Double Room (3 Adults)

Highlights

Balcony
Air conditioning
Fridge
Smart TV
Renovated in 2021
Blackout curtains
Private bathroom
Hairdryer
  • 344 sq ft
  • Sleeps 3
  • 1 Single Bed and 1 Double Bed

View all photos for My Favorite Club Suite (3 Adults + 1 Child)

Minibar, in-room safe, desk, blackout curtains

My Favorite Club Suite (3 Adults + 1 Child)

Highlights

Balcony
Separate sitting area
Air conditioning
Free cots/infant beds
Fridge
Smart TV
Renovated in 2021
Blackout curtains
  • 431 sq ft
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Family Apartment, 1 Bedroom (My Favorite Club) (1 Adult + 1 Child)

Minibar, in-room safe, desk, blackout curtains

Family Apartment, 1 Bedroom (My Favorite Club) (1 Adult + 1 Child)

Highlights

Balcony
Separate sitting area
Air conditioning
Free cots/infant beds
Kitchen
Fridge
Smart TV
Renovated in 2021
  • 431 sq ft
  • Sleeps 2
  • 2 Single Beds and 1 Single Sofa Bed

View all photos for My Favorite Club Suite (2 Adults+2 Children)

Minibar, in-room safe, desk, blackout curtains

My Favorite Club Suite (2 Adults+2 Children)

Highlights

Balcony
Separate sitting area
Air conditioning
Free cots/infant beds
Fridge
Smart TV
Renovated in 2021
Blackout curtains
  • 431 sq ft
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Double Room (1 Adult)

Minibar, in-room safe, desk, blackout curtains

Double Room (1 Adult)

Highlights

Balcony
Air conditioning
Fridge
Smart TV
Renovated in 2021
Blackout curtains
Private bathroom
Hairdryer
  • 344 sq ft
  • Sleeps 1
  • 1 Single Bed

View all photos for Standard Double Room, Pool View (2 Adults)

Minibar, in-room safe, desk, blackout curtains

Standard Double Room, Pool View (2 Adults)

Highlights

Balcony
Air conditioning
Fridge
Smart TV
Renovated in 2021
Blackout curtains
Private bathroom
Hairdryer
  • 344 sq ft
  • Sleeps 2
  • 2 Single Beds

View all photos for My Favorite Club Suite (2 Adults + 1 Child)

Minibar, in-room safe, desk, blackout curtains

My Favorite Club Suite (2 Adults + 1 Child)

Highlights

Balcony
Separate sitting area
Air conditioning
Free cots/infant beds
Fridge
Smart TV
Renovated in 2021
Blackout curtains
  • 431 sq ft
  • Sleeps 3
  • 2 Single Beds and 1 Single Sofa Bed OR 1 Single Sofa Bed and 1 Queen Bed

View all photos for Double Room, Ocean View (My Favorite Club) (2 Adults + 1 Child)

Minibar, in-room safe, desk, blackout curtains

Double Room, Ocean View (My Favorite Club) (2 Adults + 1 Child)

Highlights

Balcony
Air conditioning
Free cots/infant beds
Fridge
Smart TV
Renovated in 2021
Blackout curtains
Private bathroom
  • 344 sq ft
  • Ocean view
  • Sleeps 3
  • 1 Single Bed and 1 Double Bed OR 1 Double Sofa Bed

View all photos for My Favorite Club Suite (2 Adults)

Minibar, in-room safe, desk, blackout curtains

My Favorite Club Suite (2 Adults)

Highlights

Balcony
Separate sitting area
Air conditioning
Fridge
Smart TV
Renovated in 2021
Blackout curtains
Private bathroom
  • 431 sq ft
  • Sleeps 2
  • 2 Single Beds

View all photos for Double Room, Ocean View (My Favorite Club) (1 Adult+2 Children)

Minibar, in-room safe, desk, blackout curtains

Double Room, Ocean View (My Favorite Club) (1 Adult+2 Children)

Highlights

Balcony
Air conditioning
Free cots/infant beds
Fridge
Smart TV
Renovated in 2021
Blackout curtains
Private bathroom
  • 344 sq ft
  • Ocean view
  • Sleeps 3
  • 1 Double Bed

View all photos for Double Room, Ocean View (My Favorite Club) (1 Adult + 1 Child)

Minibar, in-room safe, desk, blackout curtains

Double Room, Ocean View (My Favorite Club) (1 Adult + 1 Child)

Highlights

Balcony
Air conditioning
Free cots/infant beds
Fridge
Smart TV
Renovated in 2021
Blackout curtains
Private bathroom
  • 344 sq ft
  • Ocean view
  • Sleeps 2
  • 1 Single Bed

View all photos for Suite (3 Adults)

Minibar, in-room safe, desk, blackout curtains

Suite (3 Adults)

Highlights

Balcony
Separate sitting area
Air conditioning
Fridge
Smart TV
Renovated in 2021
Blackout curtains
Private bathroom
  • 431 sq ft
  • Sleeps 3
  • 1 Single Bed and 1 Double Bed

View all photos for My Favorite Club Suite (1 Adult + 1 Child)

Minibar, in-room safe, desk, blackout curtains

My Favorite Club Suite (1 Adult + 1 Child)

Highlights

Balcony
Separate sitting area
Air conditioning
Free cots/infant beds
Fridge
Smart TV
Renovated in 2021
Blackout curtains
  • 431 sq ft
  • Sleeps 2
  • 2 Single Beds and 1 Single Sofa Bed OR 1 Single Sofa Bed and 1 Queen Bed

View all photos for Double Room, Ocean View (My Favorite Club) (2 Adults)

Minibar, in-room safe, desk, blackout curtains

Double Room, Ocean View (My Favorite Club) (2 Adults)

Highlights

Balcony
Air conditioning
Fridge
Smart TV
Renovated in 2021
Blackout curtains
Private bathroom
Hairdryer
  • 344 sq ft
  • Ocean view
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Double Room (2 Adults)

Minibar, in-room safe, desk, blackout curtains

Standard Double Room (2 Adults)

Highlights

Balcony
Air conditioning
Fridge
Smart TV
Renovated in 2021
Blackout curtains
Private bathroom
Hairdryer
  • 344 sq ft
  • Sleeps 2
  • 2 Single Beds

View all photos for Suite (3 Adults + 1 Child)

Minibar, in-room safe, desk, blackout curtains

Suite (3 Adults + 1 Child)

Highlights

Balcony
Separate sitting area
Air conditioning
Free cots/infant beds
Fridge
Smart TV
Renovated in 2021
Blackout curtains
  • 431 sq ft
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Double Room, Ocean View (My Favorite Club) (3 Adults)

Minibar, in-room safe, desk, blackout curtains

Double Room, Ocean View (My Favorite Club) (3 Adults)

Highlights

Balcony
Air conditioning
Fridge
Smart TV
Renovated in 2021
Blackout curtains
Private bathroom
Hairdryer
  • 344 sq ft
  • Ocean view
  • Sleeps 3
  • 1 Single Bed and 1 Double Bed

View all photos for Double Room, Ocean View (2 Adults)

Minibar, in-room safe, desk, blackout curtains

Double Room, Ocean View (2 Adults)

Highlights

Balcony
Air conditioning
Fridge
Smart TV
Renovated in 2021
Blackout curtains
Private bathroom
Hairdryer
  • 344 sq ft
  • Ocean view
  • Sleeps 2
  • 2 Single Beds

View all photos for My Favorite Club Suite (1 Adult)

Minibar, in-room safe, desk, blackout curtains

My Favorite Club Suite (1 Adult)

Highlights

Balcony
Separate sitting area
Air conditioning
Fridge
Smart TV
Renovated in 2021
Blackout curtains
Private bathroom
  • 431 sq ft
  • Sleeps 1
  • 2 Single Beds

View all photos for Suite (2 Adults + 2 Children)

Minibar, in-room safe, desk, blackout curtains

Suite (2 Adults + 2 Children)

Highlights

Balcony
Separate sitting area
Air conditioning
Free cots/infant beds
Fridge
Smart TV
Renovated in 2021
Blackout curtains
  • 431 sq ft
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Standard Double Room, Pool View (3 Adults)

Minibar, in-room safe, desk, blackout curtains

Standard Double Room, Pool View (3 Adults)

Highlights

Balcony
Air conditioning
Fridge
Smart TV
Renovated in 2021
Blackout curtains
Private bathroom
Hairdryer
  • 344 sq ft
  • Sleeps 3
  • 2 Single Beds

View all photos for Suite (1 Adult)

Minibar, in-room safe, desk, blackout curtains

Suite (1 Adult)

Highlights

Balcony
Separate sitting area
Air conditioning
Fridge
Smart TV
Renovated in 2021
Blackout curtains
Private bathroom
  • 431 sq ft
  • Sleeps 1
  • 2 Single Beds

View all photos for Suite (1 Adult + 1 Child)

Minibar, in-room safe, desk, blackout curtains

Suite (1 Adult + 1 Child)

Highlights

Balcony
Separate sitting area
Air conditioning
Free cots/infant beds
Fridge
Smart TV
Renovated in 2021
Blackout curtains
  • 431 sq ft
  • Sleeps 2
  • 1 Single Bed OR 1 Double Sofa Bed

View all photos for Suite (2 Adults + 1 Child)

Minibar, in-room safe, desk, blackout curtains

Suite (2 Adults + 1 Child)

Highlights

Balcony
Separate sitting area
Air conditioning
Free cots/infant beds
Fridge
Smart TV
Renovated in 2021
Blackout curtains
  • 431 sq ft
  • Sleeps 3
  • 1 Single Bed OR 1 Double Sofa Bed

View all photos for Double Room, Ocean View (3 Adults)

Minibar, in-room safe, desk, blackout curtains

Double Room, Ocean View (3 Adults)

Highlights

Balcony
Air conditioning
Fridge
Smart TV
Renovated in 2021
Blackout curtains
Private bathroom
Hairdryer
  • 344 sq ft
  • Ocean view
  • Sleeps 3
  • 2 Single Beds

View all photos for Double Room, Pool View (2 Adults + 1 Child)

Minibar, in-room safe, desk, blackout curtains

Double Room, Pool View (2 Adults + 1 Child)

Highlights

Balcony
Air conditioning
Free cots/infant beds
Fridge
Smart TV
Renovated in 2021
Blackout curtains
Private bathroom
  • 344 sq ft
  • Sleeps 3
  • 1 Single Bed OR 1 Double Sofa Bed

View all photos for Suite (2 Adults)

Minibar, in-room safe, desk, blackout curtains

Suite (2 Adults)

Highlights

Balcony
Separate sitting area
Air conditioning
Fridge
Smart TV
Renovated in 2021
Blackout curtains
Private bathroom
  • 431 sq ft
  • Sleeps 2
  • 2 Single Beds

View all photos for Double Room, Ocean View (1 Adult + 1 Child)

Minibar, in-room safe, desk, blackout curtains

Double Room, Ocean View (1 Adult + 1 Child)

Highlights

Balcony
Air conditioning
Free cots/infant beds
Fridge
Smart TV
Renovated in 2021
Blackout curtains
Private bathroom
  • 344 sq ft
  • Ocean view
  • Sleeps 2
  • 1 Single Bed

View all photos for Double Room, Ocean View (1 Adult + 2 Children)

Minibar, in-room safe, desk, blackout curtains

Double Room, Ocean View (1 Adult + 2 Children)

Highlights

Balcony
Air conditioning
Free cots/infant beds
Fridge
Smart TV
Renovated in 2021
Blackout curtains
Private bathroom
  • 344 sq ft
  • Ocean view
  • Sleeps 3
  • 1 Double Bed

View all photos for My Favorite Club Suite (3 Adults)

Minibar, in-room safe, desk, blackout curtains

My Favorite Club Suite (3 Adults)

Highlights

Balcony
Separate sitting area
Air conditioning
Fridge
Smart TV
Renovated in 2021
Blackout curtains
Private bathroom
  • 431 sq ft
  • Sleeps 3
  • 1 Single Bed and 1 Double Bed

View all photos for Double Room, Ocean View (2 Adults + 1 Child)

Minibar, in-room safe, desk, blackout curtains

Double Room, Ocean View (2 Adults + 1 Child)

Highlights

Balcony
Air conditioning
Free cots/infant beds
Fridge
Smart TV
Renovated in 2021
Blackout curtains
Private bathroom
  • 344 sq ft
  • Ocean view
  • Sleeps 3
  • 1 Single Bed and 1 Double Bed OR 1 Double Sofa Bed

View all photos for Double Room, Pool View (1 Adult + 2 Children)

Minibar, in-room safe, desk, blackout curtains

Double Room, Pool View (1 Adult + 2 Children)

Highlights

Balcony
Air conditioning
Free cots/infant beds
Fridge
Smart TV
Renovated in 2021
Blackout curtains
Private bathroom
  • 344 sq ft
  • Sleeps 3
  • 1 Double Bed

View all photos for Double Room, Ocean View (My Favorite Club) (1 Adult)

Minibar, in-room safe, desk, blackout curtains

Double Room, Ocean View (My Favorite Club) (1 Adult)

Highlights

Balcony
Air conditioning
Fridge
Smart TV
Renovated in 2021
Blackout curtains
Private bathroom
Hairdryer
  • 344 sq ft
  • Sea view
  • Sleeps 1
  • 2 Single Beds

View all photos for Double Room, Pool View (1 Adult + 1 Child)

Minibar, in-room safe, desk, blackout curtains

Double Room, Pool View (1 Adult + 1 Child)

Highlights

Balcony
Air conditioning
Free cots/infant beds
Fridge
Smart TV
Renovated in 2021
Blackout curtains
Private bathroom
  • 344 sq ft
  • Sleeps 2
  • 1 Single Bed

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About the area

Puerto de la Cruz

Located in Puerto de la Cruz, Alua Tenerife is near theme parks and on the boardwalk. Plaza del Charco and La Paz Lookout are notable landmarks, and the area's natural beauty can be seen at Garden Beach and Lago Martianez Swimming Pools. Travelling with kids? Don't miss Botanical Gardens. Discover the area's water adventures with kayaking and scuba diving nearby, or enjoy the great outdoors with hiking/biking trails and skydiving.
Visit our Puerto de la Cruz travel guideOpens in a new window

What's nearby

  • Garden Beach - 5 min walk
  • Plaza del Charco - 14 min walk
  • Taoro Park - 16 min walk
  • Loro Park - 18 min walk
  • Lago Martianez Swimming Pools - 4 min drive

Getting around

  • Santa Cruz de Tenerife (TFN-Tenerife North) - 31 min drive

Restaurants

  • Playa Jardin - 5 min walk
  • Quiosco Playa Jardín - 4 min walk
  • Mazaroco - 11 min walk
  • Bar Reilupeli - 7 min walk
  • Restaurante Peruano - 8 min walk

About this property

Alua Tenerife

Upscale eco-certified hotel refurbished in 2021 and located near Garden Beach
Located close to Taoro Park and Plaza del Charco, Alua Tenerife provides a poolside bar, a corner/local shop and concerts and live shows. Active travellers can enjoy cycling at this hotel. For some rest and relaxation, visit the sauna. At the two on-site restaurants, enjoy breakfast, lunch, dinner, light fare and international cuisine. Free in-room WiFi is available to all guests, along with a rooftop terrace and shopping on-site.
You'll also find perks such as:
  • 2 outdoor pools and a children's pool, with sunloungers and pool umbrellas
  • Buffet breakfast (surcharge), bike hire and a local area shuttle
  • Concierge services, a lift and massage treatment rooms
  • A gift shop, a water dispenser and smoke-free property
Room features
All 422 rooms have comforts such as air conditioning, as well as thoughtful touches such as free WiFi and safes.
More conveniences in all rooms include:
  • Bathrooms with baths or showers and hairdryers
  • 40-inch Smart TVs with satellite channels
  • Wardrobes/cupboards, balconies and LED light bulbs

All-inclusive details

All-inclusive room rates at Alua Tenerife are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).

Food and beverages

All buffet meals, snacks and select beverages included

Awards and affiliations

Eco-certified property
This property participates in Biosphere – a programme that measures the property's impact on one or more of the following: environment, community, cultural-heritage and the local economy.

Languages

English, French, German, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Area shuttle (surcharge) up to 500 metres
  • Bus station shuttle (surcharge)
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily buffet breakfast available 7:00 AM–10:00 AM for a fee: EUR 14 for adults and EUR 10 for children
  • 2 restaurants
  • 3 bars/lounges
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • Agua Bar
  • Enyesque
  • Kentia Pool Club
  • Mare Nubium
  • Terra café

Things to do

  • 2 outdoor pools
  • Arcade/game room
  • Bicycle rentals
  • Children's pool
  • Concerts/live shows
  • Free children's club
  • Games
  • Gym
  • Mini golf
  • Playground
  • Sauna
  • Shopping
  • Table tennis
  • TV in common areas

Family friendly

  • 2 outdoor pools
  • Arcade/game room
  • Children's pool
  • Free children's club
  • Grocery/convenience store
  • In-room refrigerator
  • Laundry facilities
  • Mini golf
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Outdoors

  • Garden
  • On the boardwalk
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Spa

  • 2 treatment rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bus station shuttle
  • Handrails in stairways
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 5 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Building
  • Built in 1996
  • Humane treatment of captive wild animals
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • Reception hall
  • Renovated entire property - October 2021
  • Reusable cups
  • Smoke-free property
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Towels

Entertainment

  • 40-inch Smart TV with satellite channels

Food and drink

  • Electric kettle
  • Minibar
  • Refrigerator

Outdoor space

  • Balcony

More

  • Air conditioning
  • Desk
  • Energy-saving switches in guestrooms
  • LED lighting
  • Phone
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of EUR 20 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total (up to 22 lb per pet)
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

  • Fee for buffet breakfast: from approximately EUR 14 for adults and from EUR 10 for children
  • Pet fee: EUR 20 per pet, per night
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using the information in the booking confirmation
Only registered guests are allowed in the guestrooms
In accordance with national/local laws, air conditioning may be restricted to certain hours from 01 June to 30 September
A car is not required for transport to and from this property

Property is also known as

Hotel Turquesa
Hotel Turquesa Playa
Turquesa Playa
Turquesa Playa Hotel
Gran Hotel Turquesa Playa Tenerife/Puerto De La Cruz
Gran Turquesa Playa Hotel
Hotel Gran Turquesa Playa Puerto de la Cruz
Hotel Gran Turquesa Playa
Gran Turquesa Playa Puerto de la Cruz
Gran Turquesa Playa
Alua Tenerife Hotel
Hotel Gran Turquesa Playa
Alua Tenerife Puerto de la Cruz
Alua Tenerife Hotel Puerto de la Cruz

Frequently asked questions

Does Alua Tenerife have a pool?

Yes, this property has 2 outdoor pools and a children's pool.

Is Alua Tenerife pet-friendly?

Yes, this property allows dogs (limit 1 total) with a maximum weight of up to 22 lb per pet. There's a fee of EUR 20 per pet, per night. Service animals are exempt from fees.

What time is check-in at Alua Tenerife?

Check-in start time: 3:00 PM; check-in end time: anytime.

What time is check-out at Alua Tenerife?

Checkout is at noon. Late checkout is available for a fee (subject to availability).

Are there all-inclusive benefits at Alua Tenerife?

Some rate plans available at this property are all-inclusive.

Where is Alua Tenerife located?

This family-friendly Puerto de la Cruz hotel is located on the boardwalk, within a 15-minute walk of Garden Beach and Plaza del Charco. Taoro Park and Lago Martianez Swimming Pools are also within 2 mi (3 km).

Alua Tenerife Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 29 out of 129 reviews" "
Rating 8 - Good. 48 out of 129 reviews" "
Rating 6 - Okay. 34 out of 129 reviews" "
Rating 4 - Poor. 8 out of 129 reviews" "
Rating 2 - Terrible. 10 out of 129 reviews" "

7.8/10

Cleanliness

7.6/10

Staff & service

7.0/10

Amenities

6.8/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

10/10 Excellent

Melissa

Stayed 4 nights in Jun 2023

10/10 Excellent

Claudio

Stayed 5 nights in Mar 2023

10/10 Excellent

Håkan Bertil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfekt
10 poäng. Håkan Fotö
Stayed 7 nights in Mar 2023

2/10 Terrible

Nicusor

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Horrible food
Staff ok, taking this Covid thing very seriously, cleaning continuously. Rooms ok, big enough. The worst ever hotel food wise. I’m not fussy, I eat everything. They should immediately sack the chef. I can do better cooking, and i can’t do a boil egg. Guys, it’s horrible; same food in the morning, lunch and evening. I feel gutted for this review, staff don’t deserve it but horrible food. Please just bed&breakfast not all inclusive. Never, ever ever ever will be returning
Stayed 1 night in Jul 2020

6/10 Okay

linda

Travelled with family
Disliked: Property conditions & facilities, room comfort
not good value for money
not much food to choose for vegetarians. hard bread. miserable waitress room too small .terrace small and no privacy good entertainment Wednesday night . Swing Latino
Stayed 2 nights in Oct 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jun 2019

6/10 Okay

Verified traveller

Travelled with family
Receptionist were not really respectful. We came from Gran Canaria for one night with car and there were not free parking as it’s been said on Expedia, hotel’s parking was under construction. We were 3 people in one room and we’ve got only two blankets
Stayed 1 night in Mar 2019

2/10 Terrible

Verified traveller

Disliked: Staff & service, property conditions & facilities
Old and awful location. What is advertised isn’t open or not got the facilities. Hardly anything there. Worst holiday I have ever had.
Stayed 7 nights in Mar 2019

6/10 Okay

Verified traveller

Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Stayed 3 nights in Feb 2019

10/10 Excellent

Carole

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Helpful hotel
Had to leave early due to family illness. Hotel staff very friendly and helpful.

General hotel information

Check-In Time
2:00 PM
Check-Out Time
12:00 PM
Star Rating
4.0
Address
C. Antonio Ruiz Alvarez 7, Puerto de la Cruz, Tenerife