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NH Collection Palacio de Tepa

5.0 star property
Luxury hotel, walk to Puerta del Sol
VIP Access

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your current months are May, 2024 and June, 2024.
May 2024
June 2024

NH Collection Palacio de Tepa

Photo gallery for NH Collection Palacio de Tepa

Indoor pool
Premium Room | Premium bedding, minibar, in-room safe, desk
Premium Room | Premium bedding, minibar, in-room safe, desk
Lunch and dinner served, Mediterranean cuisine
Exterior detail

Overview of NH Collection Palacio de Tepa

Reviews
9.2

Wonderful

Popular amenities

  • SpaSpaSpa
  • Pet-friendlyPet-friendlyPet-friendly
  • Breakfast availableBreakfast availableBreakfast available
  • Parking availableParking availableParking available
  • Free WiFiFree WiFiFree WiFi
  • LaundryLaundryLaundry
The price is £204
Price available on 30/4/2024

Check out the area

Map
Calle de San Sebastián 2, Madrid, Madrid, 28012
  • Popular LocationPuerta del Sol4 min walk
  • Popular LocationPlaza Mayor7 min walk
  • Popular LocationGran Via9 min walk
  • AirportMadrid (MAD-Adolfo Suárez Madrid-Barajas)22 min drive

Perks for members at select top-rated stays

Our Silver and Gold members get perks at select VIP Access properties, on top of exceptional service.
Silver tier member
A perk like food and drink extras, free breakfast, or parking credits
Gold tier member
Room upgrades when available, plus Silver perks
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Room options

View all photos for Premium Room

Premium Room | Premium bedding, minibar, in-room safe, desk

Premium Room

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
LCD TV
Pillow menu
Blackout curtains
Separate bedroom
Premium bedding
  • 269 sq ft
  • Sleeps 2
  • 1 Queen Bed OR 2 Single Beds

View all photos for Family Room

Premium bedding, minibar, in-room safe, desk

Family Room

Highlights

Soundproofed
Air conditioning
LCD TV
Pillow menu
Premium bedding
Blackout curtains
Hairdryer
Bathrobes
  • Sleeps 2
  • 1 King Bed and 1 Large Single Bed OR 2 Single Beds and 1 Large Single Bed

View all photos for Junior Suite (Extra Bed 2Ad + 2Ch with View)

Premium bedding, minibar, in-room safe, desk

Junior Suite (Extra Bed 2Ad + 2Ch with View)

Highlights

Soundproofed
Air conditioning
LCD TV
Pillow menu
Blackout curtains
Separate bedroom
Premium bedding
Hairdryer
  • Sleeps 4
  • 1 King Bed and 1 Large Single Bed OR 1 Queen Bed and 1 Large Single Bed

View all photos for Deluxe Room (View)

Deluxe Room (View) | Premium bedding, minibar, in-room safe, desk

Deluxe Room (View)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
LCD TV
Pillow menu
Blackout curtains
Premium bedding
Hairdryer
  • 269 sq ft
  • City view
  • Sleeps 2
  • 1 Queen Bed OR 2 Single Beds

View all photos for Junior Suite (View)

Premium bedding, minibar, in-room safe, desk

Junior Suite (View)

Highlights

Soundproofed
Air conditioning
LCD TV
Pillow menu
Blackout curtains
Separate bedroom
Premium bedding
Hairdryer
  • Sleeps 2
  • 1 King Bed and 1 Large Single Bed OR 1 Queen Bed and 1 Large Single Bed

View all photos for Junior Suite (Extra Bed 3 Ad with View)

Premium bedding, minibar, in-room safe, desk

Junior Suite (Extra Bed 3 Ad with View)

Highlights

Soundproofed
Air conditioning
LCD TV
Pillow menu
Blackout curtains
Separate bedroom
Premium bedding
Hairdryer
  • Sleeps 3
  • 1 King Bed and 1 Large Single Bed OR 1 Queen Bed and 1 Large Single Bed

View all photos for Family Room (2 Adults + 1 Child)

Premium bedding, minibar, in-room safe, desk

Family Room (2 Adults + 1 Child)

Highlights

Soundproofed
Air conditioning
LCD TV
Pillow menu
Premium bedding
Blackout curtains
Hairdryer
Bathrobes
  • Sleeps 3
  • 1 Double Bed, 1 King Bed and 1 Large Single Bed OR 2 Single Beds and 1 Large Single Bed

View all photos for Family Room (3 Adults)

Premium bedding, minibar, in-room safe, desk

Family Room (3 Adults)

Highlights

Soundproofed
Air conditioning
LCD TV
Pillow menu
Premium bedding
Blackout curtains
Hairdryer
Bathrobes
  • Sleeps 3
  • 1 King Bed and 1 Large Single Bed OR 2 Single Beds and 1 Large Single Bed

View all photos for Deluxe Single Room, 1 Double Bed

Premium bedding, minibar, in-room safe, desk

Deluxe Single Room, 1 Double Bed

Highlights

Soundproofed
Air conditioning
LCD TV
Pillow menu
Premium bedding
Blackout curtains
Hairdryer
Bathrobes
  • 194 sq ft
  • Sleeps 1
  • 1 Double Bed

View all photos for Deluxe Room

Premium bedding, minibar, in-room safe, desk

Deluxe Room

Highlights

Soundproofed
Air conditioning
LCD TV
Pillow menu
Premium bedding
Blackout curtains
Hairdryer
Bathrobes
  • 269 sq ft
  • Sleeps 2
  • 1 Queen Bed OR 2 Single Beds

Similar properties

Bar (on property)
NH Collection Madrid Suecia
Pet-friendly
Free WiFi
Restaurant
Air conditioning
9.6 out of 10, Exceptional, (1002)
The price is £211
per night
29 Apr - 30 Apr
NH Collection Madrid Suecia

About the area

Madrid

NH Collection Palacio de Tepa is located in Madrid Centro, a neighbourhood in Madrid, and is in a shopping district and near a metro station. The area's natural beauty can be seen at El Retiro Park and Casa de Campo, while Prado Museum and Thyssen-Bornemisza National Museum are cultural highlights. Madrid Amusement Park and Madrid Zoo Aquarium are not to be missed.
Visit our Madrid travel guideOpens in a new window

What's nearby

  • Puerta del Sol - 4 min walk
  • Plaza Mayor - 7 min walk
  • Gran Via - 9 min walk
  • Prado Museum - 11 min walk
  • Royal Palace of Madrid - 15 min walk

Getting around

  • Anton Martin Station - 3 min walk
  • Madrid (XOC-Atocha Train Station) - 16 min walk
  • Madrid (MAD-Adolfo Suárez Madrid-Barajas) - 23 min drive

Restaurants

  • Café Central - 1 min walk
  • Lateral - 1 min walk
  • Cervecería Alemana - 2 min walk
  • La Rollerie - 2 min walk
  • Pez Tortilla - 2 min walk

About this property

NH Collection Palacio de Tepa

Luxury hotel near Puerta del Sol
A short walk from Plaza Mayor and Gran Via, NH Collection Palacio de Tepa provides a library, dry cleaning/laundry services and car hire on-site. Treat yourself to a massage or other spa services. The on-site Mediterranean cuisine restaurant, Entre Letras, offers lunch, dinner and children's meals. Free WiFi in public areas is available to all guests, along with a bar and a 24-hour gym.
Other perks at this hotel include:
  • Cooked-to-order breakfast (surcharge), valet parking (surcharge) and a lift
  • Tour/ticket information, multilingual staff and wedding services
  • 3 meeting rooms, a front desk safe and a 24-hour front desk
  • Guest reviews speak highly of the helpful staff and location
Room features
All 83 rooms feature comforts, such as 24-hour room service and premium bedding, as well as thoughtful touches, such as pillow menus and laptop-compatible safes. Guests reviews say good things about the clean rooms at the property.
Extra conveniences in all rooms include:
  • Reusable coffee/tea filters, recycling and LED light bulbs
  • Bathrooms with eco-friendly toiletries and baths
  • 43-inch LCD TVs with satellite channels
  • Wardrobes/cupboards, eco-friendly cleaning products and coffee/tea makers

Awards and affiliations

The property is a member of Historic Hotels of the World.

Languages

English, French, German, Spanish

Property amenities

Internet

  • Available in all rooms: Internet access
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (EUR 40 per day)
  • Valet parking on site (EUR 40 per day)

Food and drink

  • Cooked-to-order breakfast available for a fee 7:00 AM–10:30 AM on weekdays and 8:00 AM–11:30 AM on weekends; EUR 30.90 for adults and EUR 30.90 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Entre Letras

Things to do

  • 24-hour gym
  • Library
  • TV in common areas

Family friendly

  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets on request
  • Change of towels on request
  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • 3 meeting rooms
  • 646 square feet of conference space
  • Business centre

Spa

  • Couples treatment rooms
  • Massage
  • Treatment room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk

More

  • 100% renewable energy
  • 5 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Ballroom
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Building
  • Built in 2010
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Blackout drapes
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathtub
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 43-inch LCD TV with satellite channels
  • MP3 dock

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Eco-friendly cleaning products available
  • Eco-friendly toiletries
  • Free daily newspapers
  • Iron/ironing board on request
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Reusable coffee/tea filters
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of EUR 35 per pet, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 55 lb per pet)
Food and water bowls are available

Children and extra beds

Children are welcome

Payment types at the property

Important information

Optional extras

  • Fee for cooked-to-order breakfast: from approximately EUR 30.90 for adults and from EUR 30.90 for children
  • Valet parking fee: EUR 40 per day
  • Nearby parking fee: EUR 40 per day (656 ft away)
  • Pet fee: EUR 35 per pet, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using the information in the booking confirmation
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
A car is not required for transport to and from this property

Property is also known as

Nh Palacio
Nh Palacio Tepa
Nh Palacio Tepa Hotel
Nh Palacio Tepa Hotel Madrid
Nh Palacio Tepa Madrid
NH Collection Palacio Tepa Hotel Madrid
NH Collection Palacio Tepa Hotel
NH Collection Palacio Tepa Madrid
NH Collection Palacio Tepa
Nh Palacio De Tepa Hotel Madrid
NH Collection Palacio de Tepa Hotel
NH Collection Palacio de Tepa Madrid
NH Collection Palacio de Tepa Hotel Madrid

Frequently asked questions

Is NH Collection Palacio de Tepa pet-friendly?

Yes, this hotel allows cats and dogs (limit 2 total) with a maximum weight of up to 55 lb per pet. There's a fee of EUR 35 per pet, per stay. Service animals are exempt from fees.

How much does it cost to stay at NH Collection Palacio de Tepa?

As of 25 Apr 2024, prices found for a 1-night stay for 2 adults at NH Collection Palacio de Tepa on 30 Apr 2024 start from £203.91, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at NH Collection Palacio de Tepa?

Valet parking is available for EUR 40 per day.

What time is check-in at NH Collection Palacio de Tepa?

Check-in start time: 3 PM; check-in end time: anytime.

What time is check-out at NH Collection Palacio de Tepa?

Checkout is at noon.

Where is NH Collection Palacio de Tepa located?

Located in Madrid Centro, this luxury hotel is within a 5-minute walk of Plaza de Santa Ana, Puerta del Sol, and Calle de Alcalá. Plaza Mayor and Gran Via are also within 10 minutes. Anton Martin Station is only a 3-minute walk and Sol Station is 6 minutes.

NH Collection Palacio de Tepa Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 672 out of 1001 reviews" "
Rating 8 - Good. 253 out of 1001 reviews" "
Rating 6 - Okay. 54 out of 1001 reviews" "
Rating 4 - Poor. 15 out of 1001 reviews" "
Rating 2 - Terrible. 7 out of 1001 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

María Cristina

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location!
Stayed 3 nights in Apr 2024

6/10 Okay

Kara

Travelled with family
Disliked: Staff & service
The location is great - very convenient and walkable. The breakfast was good with a nice selection. However the hotel itself is average. We stayed in a family suite and the bathroom was shockingly small, the bed was very hard, linens were rough, and the staff was not friendly. Not worth the price.
Stayed 3 nights in Mar 2024

10/10 Excellent

Dmitry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Mar 2024

10/10 Excellent

Alejandro, Chicago

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location to visit walkable Madrid. Wonderful breakfast buffet and beautiful rooms. Staff was very nice and guided us for the spa/pool across the plaza. Great neighborhood.
Stayed 7 nights in Jan 2024

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024

10/10 Excellent

huey, Charlotte

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was amazing. Excellent location. Everything was nice.
Stayed 4 nights in Feb 2024

10/10 Excellent

Guillermo

Travelled with group
Liked: Cleanliness, staff & service, amenities
Great hotel, great location and friendly staff
Stayed 2 nights in Feb 2024

8/10 Good

Suzanne

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great location, helpful staff
Stayed 2 nights in Feb 2024

10/10 Excellent

Linyu Flores

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
after a first night in a small and noisy room they upgraded both of us, that was just perfect
Stayed 3 nights in Jan 2024

10/10 Excellent

Alvar

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2023

General hotel information

Reasons to Book
Beautiful Rooms & Comfortable Beds
Check-In Time
3:00 PM
Check-Out Time
12:00 PM
Nearest Airport
Madrid (MAD-Adolfo Suárez Madrid-Barajas)