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voco Royalty Puebla Downtown, an IHG Hotel

4.0 star property
Upscale Colonial hotel, walk to Zócalo de Puebla
VIP Access

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your current months are May, 2024 and June, 2024.
May 2024
June 2024

voco Royalty Puebla Downtown, an IHG Hotel

Photo gallery for voco Royalty Puebla Downtown, an IHG Hotel

Terrace/patio
Front of property
Suite, 2 Queen Beds | In-room safe, blackout curtains, soundproofing, free WiFi
Restaurant
Reception

Overview of voco Royalty Puebla Downtown, an IHG Hotel

Reviews
9.2

Wonderful

Popular amenities

  • Breakfast availableBreakfast availableBreakfast available
  • Free WiFiFree WiFiFree WiFi
  • LaundryLaundryLaundry
  • RestaurantRestaurantRestaurant
  • BarBarBar
  • Air conditioningAir conditioningAir conditioning
The price is £88
Price available on 22/4/2024

Check out the area

Map
Portal Hidalgo 8, Av. Palafox y Mendoza, Centro Histórico, Puebla, PUE, 72000
  • Popular LocationZócalo de Puebla1 min walk
  • Popular LocationHotel Royalty Centro1 min walk
  • Popular LocationPuebla–Cholula Tourist Train Terminal10 min drive
  • AirportPuebla, Puebla (PBC-Hermanos Serdan Intl.)41 min drive

Perks for members at select top-rated stays

Our Silver and Gold members get perks at select VIP Access properties, on top of exceptional service.
Silver tier member
A perk like food and drink extras, free breakfast, or parking credits
Gold tier member
Room upgrades when available, plus Silver perks
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Room options

View all photos for Standard Room

In-room safe, blackout curtains, soundproofing, free WiFi

Standard Room

Highlights

Soundproofed
Air conditioning
Plasma TV
Blackout curtains
Private bathroom
Cable channels
Daily housekeeping
In-room safe
  • Sleeps 2
  • 1 Single Bed

View all photos for Suite, 2 Queen Beds

Suite, 2 Queen Beds | In-room safe, blackout curtains, soundproofing, free WiFi

Suite, 2 Queen Beds

Highlights

Soundproofed
Air conditioning
Plasma TV
Blackout curtains
Private bathroom
Coffee/tea maker
Cable channels
Daily housekeeping
  • 377 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Grand Room, 2 Double Beds

Grand Room, 2 Double Beds | In-room safe, blackout curtains, soundproofing, free WiFi

Grand Room, 2 Double Beds

Highlights

Soundproofed
Air conditioning
Plasma TV
Blackout curtains
Private bathroom
Coffee/tea maker
Cable channels
Daily housekeeping
  • 280 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 Queen Bed

In-room safe, blackout curtains, soundproofing, free WiFi

Standard Room, 1 Queen Bed

Highlights

Soundproofed
Air conditioning
Plasma TV
Blackout curtains
Private bathroom
Cable channels
Daily housekeeping
In-room safe
  • 129 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Premium Room, 1 Queen Bed

Premium Room, 1 Queen Bed | In-room safe, blackout curtains, soundproofing, free WiFi

Premium Room, 1 Queen Bed

Highlights

Soundproofed
Air conditioning
Plasma TV
Blackout curtains
Private bathroom
Coffee/tea maker
Cable channels
Daily housekeeping
  • 183 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Grand Room, 1 Queen Bed

In-room safe, blackout curtains, soundproofing, free WiFi

Grand Room, 1 Queen Bed

Highlights

Soundproofed
Air conditioning
Plasma TV
Blackout curtains
Private bathroom
Coffee/tea maker
Cable channels
Daily housekeeping
  • 216 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Double Bed

In-room safe, blackout curtains, soundproofing, free WiFi

Standard Room, 1 Double Bed

Highlights

Soundproofed
Air conditioning
Plasma TV
Blackout curtains
Private bathroom
Cable channels
Daily housekeeping
In-room safe
  • 140 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Suite, 1 King Bed, View (Cathedral View)

In-room safe, blackout curtains, soundproofing, free WiFi

Suite, 1 King Bed, View (Cathedral View)

Highlights

Soundproofed
Air conditioning
Plasma TV
Blackout curtains
Sofa bed
Private bathroom
Coffee/tea maker
Cable channels
  • 280 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Grand Room, 2 Queen Beds, Balcony, View (Cathedral View)

Grand Room, 2 Queen Beds, Balcony, View (Cathedral View) | In-room safe, blackout curtains, soundproofing, free WiFi

Grand Room, 2 Queen Beds, Balcony, View (Cathedral View)

Highlights

Balcony
Soundproofed
Air conditioning
Plasma TV
Blackout curtains
Private bathroom
Coffee/tea maker
Cable channels
  • 291 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Balcony, View (Cathedral View)

In-room safe, blackout curtains, soundproofing, free WiFi

Suite, 1 King Bed, Balcony, View (Cathedral View)

Highlights

Balcony
Soundproofed
Air conditioning
Plasma TV
Blackout curtains
Sofa bed
Private bathroom
Coffee/tea maker
  • 280 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Double Bed, Balcony, View (Cathedral View)

Standard Room, 1 Double Bed, Balcony, View (Cathedral View) | In-room safe, blackout curtains, soundproofing, free WiFi

Standard Room, 1 Double Bed, Balcony, View (Cathedral View)

Highlights

Balcony
Soundproofed
Air conditioning
Plasma TV
Blackout curtains
Private bathroom
Cable channels
Daily housekeeping
  • 151 sq ft
  • Sleeps 2
  • 1 Double Bed

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About the area

Puebla

Located in Puebla, voco Royalty Puebla Downtown, an IHG Hotel is in the city centre. Zócalo de Puebla and Puebla Cathedral are notable landmarks and Africam Safari is a popular local attraction. Looking to enjoy an event or a match while in town? See what's going on at Cuauhtemoc Stadium.
Visit our Puebla travel guideOpens in a new window

What's nearby

  • Zócalo de Puebla - 1 min walk
  • Puebla Cathedral - 5 min walk
  • Puebla Convention Center - 10 min walk
  • Fort Loreto - 6 min drive
  • Angelopolis Commercial Center - 9 min drive

Getting around

  • Puebla–Cholula Tourist Train Terminal - 10 min drive
  • Puebla, Puebla (PBC-Hermanos Serdan Intl.) - 42 min drive

Restaurants

  • Hotel Royalty Centro - 1 min walk
  • Antigua Taqueria la Oriental - 3 min walk
  • The Italian Coffee Company - 3 min walk
  • Taquería las Ranas - 2 min walk
  • Antigua Taqueria la Oriental - 3 min walk

About this property

voco Royalty Puebla Downtown, an IHG Hotel

Upscale hotel near Zócalo de Puebla
Located close to Puebla Cathedral and Puebla Convention Center, voco Royalty Puebla Downtown, an IHG Hotel provides a rooftop terrace, dry cleaning/laundry services and a bar. Enjoy a meal at the two on-site restaurants. Guests can connect to free in-room WiFi.
Other perks include:
  • Continental breakfast (surcharge), a lift and tour/ticket information
  • A 24-hour front desk, a front desk safe and luggage storage
  • Concierge services and smoke-free property
  • Guest reviews give top marks for the helpful staff and location
Room features
All guest rooms at voco Royalty Puebla Downtown, an IHG Hotel offer thoughtful touches, such as air conditioning, in addition to amenities, such as free WiFi and safes.
Extra conveniences in all rooms include:
  • Showers and shampoo
  • Plasma TVs with cable channels
  • Wardrobes/cupboards, free tea bags/instant coffee and daily housekeeping

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Free offsite parking within 966 metres

Food and drink

  • Daily continental breakfast available 8:00 AM–noon for a fee: MXN 250–400 for adults and MXN 250–400 for children
  • 2 restaurants
  • A bar/lounge

Restaurants on site

  • Hook
  • Royalty

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Proposal/romance packages
  • Tour and ticket assistance

Outdoors

  • Rooftop terrace

Accessibility

  • Lift

More

  • 4 floors
  • Building
  • Colonial architecture
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • Plasma TV with cable channels

Food and drink

  • Tea bags/instant coffee

More

  • Air conditioning
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

  • Fee for continental breakfast: from approximately MXN 250 to 400 for adults and from MXN 250 to 400 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
Parking height restrictions apply

Property is also known as

Hotel Royalty
Hotel Royalty Puebla
Royalty Puebla
Hotel Royalty
Royalty Hotel Boutique
voco Royalty Puebla Downtown
voco Royalty Puebla Downtown, an IHG Hotel Hotel
voco Royalty Puebla Downtown, an IHG Hotel Puebla
voco Royalty Puebla Downtown, an IHG Hotel Hotel Puebla

Frequently asked questions

Is voco Royalty Puebla Downtown, an IHG Hotel pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at voco Royalty Puebla Downtown, an IHG Hotel?

As of 19 Apr 2024, prices found for a 1-night stay for 2 adults at voco Royalty Puebla Downtown, an IHG Hotel on 22 Apr 2024 start from £88.25, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at voco Royalty Puebla Downtown, an IHG Hotel?

There is free parking nearby.

What time is check-in at voco Royalty Puebla Downtown, an IHG Hotel?

Check-in start time: 4:00 PM; check-in end time: anytime.

What time is check-out at voco Royalty Puebla Downtown, an IHG Hotel?

Checkout is at noon.

Where is voco Royalty Puebla Downtown, an IHG Hotel located?

Located in Puebla Historic Center, this hotel is steps away from Zócalo de Puebla and Puebla Cathedral. Puebla Convention Center and Fort Loreto are also within 2 mi (3 km). Puebla–Cholula Tourist Train Terminal is 22 minutes by foot.

voco Royalty Puebla Downtown, an IHG Hotel Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 106 out of 136 reviews" "
Rating 8 - Good. 14 out of 136 reviews" "
Rating 6 - Okay. 7 out of 136 reviews" "
Rating 4 - Poor. 3 out of 136 reviews" "
Rating 2 - Terrible. 6 out of 136 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

2/10 Terrible

Evita

Travelled with family, Travelled with family and small children
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Didn’t get both bottles promised. I got charged for a smaller room. Slept poorly ac kept turning on. Door didn’t shut and made an annoying noise. Under impressed.
Stayed 1 night in Apr 2024

2/10 Terrible

Jose

Stayed 2 nights in Dec 2023

10/10 Excellent

Janine

Stayed 1 night in Dec 2023

10/10 Excellent

Rafael, chula vista

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is top notch when it comes to location, cleanliness and staff. I would recommend this property to anyone who is traveling to Puebla. I will most certainly stay here again in the near future
Stayed 5 nights in Dec 2023

10/10 Excellent

Juan

Liked: Cleanliness, staff & service, property conditions & facilities

10/10 Excellent

Blaine, Saskatoon

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a wonderful hotel. One of the best we’ve ever stayed in. The only reason some people might not like it is the noise because it’s right on the square. But we love that aspect of it. We also love the town of Puebla. We will definitely return to this beautiful city and this wonderful hotel.
Stayed 3 nights in Dec 2023

4/10 Poor

Julia

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I had two rooms for my family at this location . Both are small and there were no windows. Very few rooms have a view of Zocalo. One of our rooms had an extreme buzzing noise from the AC unit . Everything about this hotel was uncomfortable

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Nov 2023

10/10 Excellent

Carol

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Upscale stay in Pueblo's center
Pros: Great location in the town square. Service was excellent. Roof-top restaurant has a beautiful view. indoor and outdoor dining. Ground floor restaurant (inside and outside) was very good with excellent service. Room was very clean and comfortable. Mattress very good. (Small rooms are updated and better than appear in photos.) Has room air-conditioner. Cons: Even with a room at the back of the hotel, the musicians on the ground floor could be heard at night. (They ended by 9:30-10:00.) Not a big deal, but the lobby is being renovated so nowhere to hang out - although the staff is accommodating with seats if you need them.
Stayed 2 nights in Nov 2023

10/10 Excellent

Joel

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay
Stayed 1 night in Nov 2023