I normally do not leave reviews (when I know I should because they are so helpful) but I had to leave one for this hotel. I don't think I have ever had such an awesome stay at a hotel like this one. The staff is incredible!! They helped me with every request. It was my son's birthday that weekend and they made it very special for him and me. I am very happy with this hotel and will definitely stay there again. Its a lovely hotel! Luckily I had a car to move around but I noticed that they always had taxi's sitting inside their facility to move you around. Once again staff very helpful and FRIENDLY!!!!! Highly recommend it!!!!
The room I had was small, but had everything I need. It's not for tall people, but this is a common problem in Mexico. The room was cleaned carefully. The only thing I didn't like was the leaking drain at the sink.
You can get good food in this hotel and they have a nice breakfast buffet.
If I have to visit Puebla again (which is very likely), I probably will stay in this hotel again.
Excellent choice! the hotel was very comfortable, clean, the staff was very nice with us and the location was very convenience. I will definitely comeback to this hotel.
Something that the hotel could improve is paying attention to pass the phone messages to the rooms. I got several important messages that were never released to me. Further, they woke me up 1 hour later than I requested.
My overall experience in the hotel was positive.
Julio from Canada
Come visit the La Quinta Inn & Suites Puebla Palmas' comfortable 186 guest rooms and suites specially designed for the most …More
I have stayed in this hotel in several occasions, but during this visit (July 2013) a building next door is under construction. So expect noises during the day or ask for a room on the other side of the construction site (odd-numbered rooms). If you will not spend much time in the room would have no problem with the noise level.
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